Hotel Mesra keluarga di Trieste

I have only positive things to say about the Victoria Letterario, even after the shock during the check in. Upon arrival for check in, the reception staff told me that my booking was cancelled! I showed them the communication of trip.com 3 days earlier confirming my booking, which their system has not registered. Jorge, the concierge, was very apologetic and offered me the only room available that day which I accepted, while he will get in touch with the intermediary to find out what went wrong. It appears that trip.com and similar platforms purchase the beds in great numbers from a company hotelbeds.com- I went to my room and I came down with my iPad and I and Jorge got in touch with Trip.com via my account. Trip.com replied immediately, confirming my booking and promising that they will get in touch with hotelbeds.com. As it was already 7pm, Trip.com did no manage to get through the staff at hotelbeds. Trip.com advice that if hotelbeds.com did no reply or confirm the booking then I'll have to pay and Trip.com will refund me right away. I was happy with that. I stayed the 2 nights in the hotel, and only the morning of the day I checked out the hotel Victoria Letterario received finally the confirmation of the booking from hotelbeds. Trip.com was every effective in dealing with the issue and I'll use them again and Jorge, at the Victoria Letteriario dealt with the issue very professionally all they way through, so did the manager of the hotel too. Trieste is a small city, and you can walk from the hotel to the major landmarks in 20 minutes. I loved the decoration of the rooms, the bathroom was spacious and the bed very comfortable. The TV channels were all in Italian but I don't care much about the telly when I travel. I enjoyed the buffet breakfast, it has everything that a good hotel breakfast should have and more, namely its attentive staff. A five stars stay!!!

If you want to truly experience Trieste in the right location and with style then this is the place. A small perfectly built Palace run by staff who care about their guests. There is absolutely everything you need here. I arrived late at night and when I walked out onto the breakfast room the following room found myself saying wow at the view on the stunning Piazza. I choose this hotel because I had always wanted to stay there in Trieste, I did return for a second stay and I would stay there again. You are close to the sea, the historical centre, numerous bars and restaurants, shopping and tourist hotspots. The rooms are lovely, majestically clean. Breakfast are a relaxing experience you do not want to hurry because why would you with that view around you. The bar is the place to be throughout the day and also acts as an informal restaurant throughout the day. Formal is also available but that was not my choice. Rooms were large comfortable and very clean with the best amenities provided. Book your stay, you know you want to!

Perkhidmatan bilik yang sangat baik, Lokasi yang menghadap matahari terbenam adalah tinggi. Tetapi hotel ini adalah sarang. Hotel yang selesa tetapi tidak peribadi.

Collocato all ultimo piano di un palazzo in centro a Trieste. Reception cortese e attenta. Atmosfera ricca di libri e di quadri Si dorme in camere ampie , arredate con gusto particolare, precedute da un bel salotto con angolo cucina ben organizzato. Molti bar vicini per la colazione, oppure si può organizzare utilizzando la cucinetta interna. Parcheggio vicino o in alternativa un comodo servizio di car valet.

Lots to like but just not quite great. Firstly I have noted that the hotel is quick to say that flaws are due to the price point and perhaps the reviewers should go to a higher priced hotel. We stayed in a very similar hotel in Barcelona which was actual less official ”stars” than this one and it is clear from my reviews that we are not about luxury hotels. So I know what the experience of hotels like this should be. I gave the Barcelona one 5 stars. I know what I'm paying for. Good points - very clean, spacious rooms. Location was good although area isn't the best. Breakfast was great and breakfast room was lovely (if a bit cramped). Delicious croissants - plain, chocolate and custard filled - and juice, although the omelette (I think) looked inedible. Air con worked and beds were comfy. Bad points - the door to our 4 bed room was basically a fire escape - think double doors with push bar and to lock when you're in it at night you have to lock if from the outside first then shut it. Bizarre, made it feel like our room was an add on that used to be a corridor! Lifts did not go to bedroom floors (stopped on landing between floors) so you had to walk up or down one of the two flights of stairs between floors with your cases. Ok for us but if elderly not going to work. Our shower looked fancy in that it had a few water sprays, a large overhead shower head and a small handheld. In fact the only bit that worked was the small handheld one - the knob for the rest had been removed. Our son got locked in the bathroom immediately, took us several minutes to get him out. It was a sliding door so a few minutes later my husband came out and closed the door behind him and it locked and got stuck again 🙄 basically the door didn't fit and the lock thing was bent. Couldn't open it to use bathroom. We went out and asked them to fix it while we were gone. Returned hours later - still locked. All the way back down to reception from 4th floor (there's a phone in the room but no instructions on which number to press for reception 🙄). The man on reception apologized he had forgotten and came up and managed to open with a screwdriver. Didn't lock it again. Luggage storage is basically just allowing you to leave your luggage piled up in reception. I'm sure there's a better solution! So, we loved Trieste and the hotel did the job at a reasonable price but there are things that need to be resolved regardless of the price point. They clearly knew about the shower as they'd removed the knob for example instead of fixing it. Offering to help with bags and having a storage room. Fixing things when they do go wrong. Providing info needed eg what number on the phone does what? Completely blank and no info sheet. Small things that are basic expectations regardless of the cost of the room.

When we arrived and saw that yellow old house by the road our impression was that we had made a mistake. How wrong we were! What a beautiful hotel! We had a room in the mansion that had a breathtaking view of the ocean and was very comfortable. Beautiful bathroom. The front desk staff was extremely helpful and kind. Lunch and breakfast outdoors in the terrace with that amazing view were experiences in themselves. There is access to the ocean via an elevator from the hotel to a concrete platform where there are towels, beach recliners and shades. If you want to swim you go in the water via concrete stairs. There is a bar in the lido. Easy parking in the hotel. Excellent starting point for exploring the Trieste area. We would love t return in the future!

Хороший отель, жили там 4 ночи, ничего плохого сказать не можем.

Para comenzar mi reseña quiero aclarar que soy una estudiante de 21 años, acostumbrada a hacer viajes MUY LOW COST, no suelo elegir hoteles y me conformo con poco. Por otro lado, por circunstancias iba a viajar con una amiga y acabé yendo sola. El desayuno era completo y variado, la repostería estaba muy rica y tienen bebidas vegetales, es lo que más me gustó de mi estancia. Las trabajadoras de recepción me han tratado muy bien. He podido comunicarme en inglés con todas, me han atendido cuando lo he necesitado, son muy profesionales. Cuando pedí comida para llevar la recogieron, me avisaron y me ofrecieron dejarme un tenedor. fue una grata sorpresa que en mi habitación (Habitación doble con vistas parciales al mar), la 111, tuviese dos camas de un ancho de 90 cm juntas. Al reservarlo ponía que la cama tendría un ancho comprendido entre 135 y 150 cm. Las ”amenities” estaban muy bien, a mí me dieron botes de 32 cl de gel, champú y crema corporal, había un dispensador de jabón de manos en el lavabo, gorro de ducha, bastoncillos, lima de uñas y algodón, kit de costura, sobre de jabón de higiene íntima, vasos desechables y un bolígrafo. La calefacción hacía un poco de ruido, aconsejo que si no saben cómo funciona el regulador de temperatura y los distintos botos que hay, pregunten a los trabajadores. Las cortinas no dejaban la habitación en completa oscuridad, así que si sois españoles acostumbrados a las persianas y sois sensibles a la luz, podríais traer un antifaz. El único punto negativo es que cuando haciendo el check out le dije que una bolsa de silicona reutilizable había desaparecido se limitó a disculp**** educadamente, en lugar de ofrecerme una compensación por haber tirado a la basura mi propiedad.

We found this cosy hotel well priced and oh so quiet and certainly a 5 star rating for the price. All the staff spoke excellent English and were unfailingly courteous. There’s a lift that helps if you have heavy luggage to manage. I think we paid around £80 a night for two and their help yourself breakfast came in at less than a fiver each. Brekky was ace - great coffee, juices, hams and cheeses, 3/4 varieties of jams, croissants, fresh fruit, cereals, yogurts and I’m sure I’ve left stuff out. The bedroom was well furnished, the shower could get to super hot and the entire place was spic & span clean. It’s pretty central and a 5 or so minute walk to the James Joyce statue in one direction and about the same the other way to the main Trieste train station. But now I must note my gratitude to the folks who work here. This was 5 star priceless. I arrived here weak and ill, discharged from a local Trieste hospital after 40 hours, having been food poisoned on an MSC cruise ship and dispatched from their ship hospital (where I was very well treated) to the hospital. My wife on the other hand was left by MSC to struggle on the dockside as the Armonia sailed away, just as the sun set, with most of our luggage still aboard. That’s a whole other story and we did re - board ship a week later in Venice. The only reason the ship docked in Trieste was high winds in Venice. On early morning arrival here from hospital to check-in we were offered cappuccinos and pastries while our room was prepared and it turned out these were complimentary. They knew we were coming and that I’d been hospitalised. Thereafter they helped us beyond our ability in words to thank them for all their kindnesses. I mean if Italy has an honours system for those who help others these gentle people deserve to be top of the list. One day I needed a doctor to get a fit to travel certificate and the young man at reception put in 14 phone calls for me including waiting on call backs. Over an hour later he achieved what I needed - just pause to think about this - over an hour and he dealt with other calls and guests too. What he did we simply could not have achieved by ourselves. My wife and I were just stunned at this humanity which came with a smile. Then he announced he needed a coffee and promptly proceeded to make all three of us cappuccinos offering fruit and pastries again all on the house. They translated for us, including medical papers, organised many taxi rides including one to Venice and could not have done more. So we can’t recommend here strongly enough. We truly were in great need and they delivered 100% and y’know we’ll never forget the humanity and all we could do was say thank you and we said it a lot.