Hotel Pet friendly di Somerset, United Kingdom

On arrival Emilia greeted me and gave me a warm welcome. The room was quiet, clean and hygienic. The bed was very comfy and the sheets and towels were of good quality. The service from all the staff was excellent. Emilia went the extra mile to ensure my 18 day stay was perfect even though the weather was very hot. Eerything you need is on site. A perfect base for touring around Somerset. Thank you team Podimore

The location is close to the train station and tourist attractions. Drinks in the fridge are free. The staff are lovely, but there was a lot of dust in the room.

Everything we needed, even the use of a microwave. Comfortable bed. Large screen TV. Ask reception staff about the shortcut to town and shops. Otherwise, it's a mission. Reception staff are fantastic and very helpful.

Friendly service; clean room and bathroom. Nothing wrong with it really except that I was expecting a HOTEL based on the pictures and certainly the price! The location is great but be aware that this an INN with rooms attached at the back. Breakfast not included (costs £15 extra). Location great right in front of the cathedral but no parking. A good, comfortable stay but overpriced fro what it was and the time of year (mid-October).

Fantastic hotel. Luxurious but homely. We were made to feel very welcome by all the staff and could happily have stayed longer. Our room, like the whole hotel, was beautifully furnished and decorated, with a very comfortable bed and lovely walk-in shower. The record player was a lovely, quirky touch as well as the pantry! We enjoyed some very nice cocktails in the bar too. The location is perfect and it's just a few minutes walk to the city centre. We loved everything about the hotel and will definitely be back!

Hotel and staff were really lovely. There was an issue with the booking when we arrived and despite it showing we had booked 2 rooms there was a system error somewhere betweeeb trip.com and the hotel, the receptionist however dealt with the situation very professionally and promptly and also gave us free breakfast for the next day for the inconvenience. Would stay again

Lovely clean and comfortable rooms with an excellent shared bathroom. Jamie was the perfect host, very helpful and friendly. An excellent place to stay whilst visiting friends in Somerset.

⭐⭐⭐⭐☆ (4/5) Comfortable Stay and Great Location I stayed at the Holiday Inn Taunton and had a very comfortable experience. The hotel is easy to access, just off the M5, which made it a convenient base for exploring Somerset or stopping over during a longer journey. The room was clean and quiet, with everything I needed — a comfy bed, a good shower, and a desk area. Wi-Fi worked well, and I appreciated the tea/coffee station. While the decor is slightly dated in some areas, everything was well-maintained. Staff were friendly, helpful, and professional from check-in to check-out. The breakfast had a good variety of hot and cold options, and the restaurant had a nice relaxed atmosphere in the evening too.

I'm so disappointed with their service when it comes to cleanliness..I do understand how busy this time of the year,but they should be consistent with it comes to cleanliness.I always choose HOLIDAY IN EXPRESS because I have very good experience last year (NEW YEAR) in scotland branch and it was amazing experience..so I thought it would be the same here in HI Express Bath..We travelled as a family and my son 11y/o is Autistic,with ADHD and OCD as well as allergies...this kind of bed(sofa bed LINEN is unacceptable to whoever will stay there...we were told to wait until we occupied our room for this sofa bed to be ready,still we are not provided with bed sheets for this...really devastating,so sad and disappointing...

The hotel is an incredible building which must take some maintenance. We booked a double room for one night and arrived at lunchtime with the intention of sightseeing in bath for a couple of days. The hotel was happy for us to park all day both days which was great. The check in process (after 3pm) was very easy and we had a very clean room with plenty of towels, 2 robes and slippers for the spa/pool. The double room had a king size bed which was very comfortable. The hotel pool was crowded and looking a little tired but was as expected. The outside heated pool was very nice and relaxing. We didn’t have any spa treatments or use the gym but both looked well kept and the gym had good modern equipment. We didn’t eat in the restaurant preferring to find a restaurant in bath itself. Breakfast was a bit of a chaotic affair with several hotel staff doing various jobs with no apparent coordination. The wait for a table, then coffee was long and then we had to wait again to order breakfast. The whole process of breakfast took well over an hour which is poor. It was clear that there was no clear process as some tables were getting their cooked breakfast before us even though we were taken to our table 30 mins before them. The little waiter man with his paper pad was a bit useless. When the ‘full English’ breakfast came it was a small plate of well cooked food but not really as described in the menu. In terms of portion size it was more like a kids breakfast. We weren’t served any toast either and had to ask for it unlike other tables who received it with their drinks order which seemed a bit weird. The continental buffet was a bit scarce with no bowls or spoons so we had to use our fruit juice glasses for the yogurt and fruit. The whole thing could be improved with a breakfast buffet under a hot plate if they haven’t got enough staff to serve it.