Hotel Mesra keluarga di Managua

The hotel is reasonably priced and the staff is very attentive and professional. The rooms are clean and spacious and the bedding is super comfortable. The hotel is in a great location across the street from the Plaza Inter and just up the road from Puerto Salvador Allende. Breakfast offered at the hotel is great and affordably priced.

酒店離機場很近，整潔乾淨，床墊很軟和，早餐也不錯。

Creo que Holiday Inn Select, Managua ha quedado solo ha el nombre, al hotel le falta una remodelación sus habitación ya ha perdido su calidad, no son insonoras, huele a viejo, la alfombra, la TV de tecnología vieja, aire acondicionado igual, de hecho la primera noche no funcionó y al día siguiente me cambiaron de habitación, otro tema es la calidad en la comida muy mala para el hotel un desayuno que preparan y las 04 horas calentando , huevos secos y panqueques igual, el 23 de diciembre todo el día el hotel ha pasado en un evento privado el cual a alto volumen y nos expresa que no pueden hacer nada porque es un evento entonces el huésped tiene que tolerar este tipo de cosas y el pago por noche por arriba de $ 130 dólares es algo ilógico, un hotel es un lugar de descanso y no deberían de permitir estos tipos de cosas, en resumen la experiencia ha sido muy mala ( el personal no tiene la culpa ) es la dirección del hotel y la infraestructura, es momento de renovarlo y que la cadena de la franquicia tome cartas en este asunto

I had a wonderful time in Nicaragua. I was upgraded for some reason to a private room instead of my dorm style room. The hotel is very clean and I had comfortable pillows and bed. It was such a luxury (I am a backpacker) to have soft towels and sheets. The location is very close to grab things to eat, a convenient store, and ATM. The restaurant at the hotel was great too. I was able to hire a private car from there to see Ometepe, Granada, Leon, and San Juan de Sur, one place a day. I even stayed at their sister hotel in San Juan. Gerald was my private hire driver. He was great. So professional, respectful, good company and I felt very safe while driving and all of our places visited. Carlos and Allison run things and I was super happy they helped me have a great and memorable experience all over Nicaragua. 100% recommend

I booked this hotel because of the great reviews, the time our flight landed and the convenience of being close to the airport. We arrived late at night and their shuttle was not available so I was told they would have a taxi waiting for us to bring us to the hotel. That never happened. Upon arrival - no greeting from the woman at the front desk and the atmosphere was not welcoming at all. She explained nothing to us and only asked for payment. I had to ask for water, amenities information and the time that breakfast is served. The rooms were comfortable, I like the three beds and they have AC. My husband however, made the mistake of looking behind one of the bed posts and there was tons of hair, dust and dirt accumulated for who knows how long. It was awful! In the morning - same, no greeting from a different woman at the front desk. To top it off - they were supposed to refund $50.00 back to my credit card. As of today, no refund! So on top of being rude, they also keep the money that they say they are going to refund. Pros - bellhop was extremely nice and helpful and so were the gentlemen working in the restaurant in the morning. Other than that - I would stay far away from this place. Or maybe because we are latinos we are treated differently than other guests. We will never stay here again and we were very excited to be here as this was our first trip to Nicaragua.

En este hotel e tenido la peor experiencia En este hotel me hospedé 3 días para empezar en esos 3 días nunca realizaron la limpieza es decir la basura se desbordaba . El desayuno nada como sale en las fotos tan lindo ,en realidad es muy pobre una pequeña tostada cortada a la mitad una tortilla de un huevo y un agua de leche es todo lo que te dan . Lo pero de todo y la peor experiencia fue que nos ROBARON Si nos robaron en la habitación , para estar seguros antes de llamar a la policía lo revisaron en las cámaras del hotel y claro se veía como el jefe de seguridad entraba en la habitación llamamos a la policía y así mismo nos dijo que fue el el señor seguridad nocturno el tiene orden de detención por la denuncia que realizamos . Para continuar con la malísima experiencia el hotel no se hizo responsable para nada y el cómo fue que nos trataron súper mal mentían supuestamente ni siquiera saben quien en la dueña del hotel y de la encargada sus trabajadores no sabían ni el nombre jjj igual incluso en el momento que llego la policía se fue y nos dejó solos sabiendo que era su responsabilidad por ser su empleado el sospechoso . Después de tantas mentiras nos dimos cuenta que la supuesta señora que nos dijo que era de limpieza era la dueña y la de resección la hija y ninguna sabe cómo hacer que sus clientas les dé una recomendación .No les recomiendo nada este lugar para nada

The facilities are nice BUT they are lacking good service, It’s just just not there. Let me tell you from the beginning this place is NOT LGBTQ friendly, I spent a night here with my partner and the staff was very rude and kept looking at us in a very judgmental way, nobody gave us that welcoming feeling you expect from a place where you visit for the first time specially if you’re paying for the service and expect great things. From the beginning there were many issues. As a 5-star Hotels Forbes Trainer I can tell you they need to fix many things 1. The front desk staff is NOT KNOWLEDGEABLE about packages and what’s included in the price I booked my reservation online and never received any confirmations nor any details via email, I had to call the hotel and ask for them to process the reservation. Again the front desk lady knew nothing about it and had me call Marjorie? For more details. 2. They did not give me any details about breakfast when checking in and we missed it. The front desk Lady was rude and dismissive she did not provide any details about the services and where to find stuff around the hotel. 3. They did not give us the welcome cocktail 4. I asked for a different wine than the one included in the package and even though they couldn’t change it for free, they still did not offer me another option even as an extra cost, which I would’ve pay for if offered 5. During dinner, the server was so worried about 2 men enjoying their romantic package that she messed up my order and brought the wrong plate (never apologized for it) 6. The servers at Azul are rude and just not welcoming. Customer Service it’s just not present, it’s just plain rude and horrible service. In the end they have the facilities and they’re nice but they’re lacking great staff and great service. NOT recommended at all specially if you’re local, if I ever come back it might be just because of the American set up they have in most of the facilities but not because I was happy during my stay.

Nice room with good good aircon, breakfast served from 4am due to being an airport hotel. No towels in the room which we had to ask for and had a long wait for, long wait for check in and staff were helpful but very slow and service was without a smile. Probably a 25 minute walk to the airport from here so we had to pay a 4$ taxi to drop us there (or it’s 6$ for pick up), as it’s an airport hotel we expected it to be more walkable.