Hotel berhampiran A Garrafeira de Fatima, Fátima

There is 1 elevator that is accessible to guests, therefore, check-in was easy, but getting to the room with everyone arriving on tour took 20+ minutes. The shower stall [no bath] was short of a square meter, therefore, beware if you are a bit more round than tall. I woke up with a migraine and needed nourishment to keep it at bay. My wife and I sat down with a very meager plate in a dining room that had been near empty and the manager proceeded to kick us out, because the night before, without any warning, the telephone rang in our room and we were not consulted, just TOLD that our reservation was now @ 8 am. No manners, just an order. The manager was rude and angry when he found us, and made us feel as if we had crossed some imaginary line! Last I looked, hotels are there to serve their customers; had the manager been just straight forward or [god forbid] polite, I would have explained the situation - no chance of that. Nowhere have I ever felt more uncomfortable with the meager service and the unsolicited changes. There are many, many hotels in Fatima, as during holier days, they could be booked solid with no tents to rent, but this was not high season. I would imagine that many devout catholics would dream of such accommodations upon arrival, but we were just looking for a one-night visit. If ever you are in Fatima, beware of hyper-vigilant staff who seem to feel that they are doing us a huge favour by accepting our money and allowing us to eat. Wouldn't go back were they to send me the airfare and invite us back.

**I am giving this hotel a 3 stars for the room alone. Every thing else was above average.** We stayed at this property from 03/20 – 03/23. I had reserved a suite. When I see a suite, I think of a very nice room with a good view. Not in this hotel. We were assigned room #101. This was a suite with a separate sitting room, but the view was of a wall. Not overlooking the sanctuary but a wall of the building next door. Not like the photos on the website. So, if you are looking for a room with a view, do not get room 101. Other than that, the stay was good. The room was clean, and the heating worked well. The price of the room was €93/night. All staff encountered were very friendly and helpful. The restaurant had an excellent staff (especially Ines) and the provided breakfast was very good. Breakfast was €15/person with a very large selection of items. It is one of the hotels located along this street that is directly across the street from the Sanctuary. There is a small onsite parking area with about room for 6 cars. Overall, if I had to do it again, I would not get a room but a city view room. I am giving this hotel a 3 stars for the room alone. Every thing else was above average.

In all my years of traveling, I have never been treated as poorly than by a waiter employed by this hotel. My friends and I were part of a religious pilgrimage and the trip included dinner at this hotel. During dinner on Nov. 7, 2023, there were no seats left in the innermost section of the restaurant where for whatever reason, this particular waiter wanted all patrons to sit. However, there were numerous tables and seats less than 10 feet away from this particular section. Since we cannot eat standing up, we asked to be seated in the available tables 10. This waiter was unbelievably rude and yelled “No, go with your tour group!” We explained to him there were no seats left. He glared at us and could not be reasoned with. Make a long story short, we had to WAIT until people were done eating or were asked to eat fast and get up, so we can sit down. We were also told in a very loud disrespectul voice, to just “separate and find a seat with other people”, meaning people we were not traveling with. At the end of the dinner, we quietly approached him and said to him we deserved better treatment than that. We spoke in a very low key voice. I guess, we were hoping he would apologize. We thought maybe he was just having a bad day and that ad the crowd thinned out, he would realize he was out of line and apologize. To our horror, he was as rude as ever and instead of apologizing, he raised his voice again and said “I am superman! You Americans are rude!!!!!” He then rolled his eyes, waived his arms even more, and yelled (literally yelled) more. This is the most shocking encounter we have had in all our years of travelling around the world with a waiter. And of all places, in Fatima. We want to believe this man has problems at home which made him behave so horribly, but management should then sit him down and educate him on the proper way to conduct himself in a place as precious and sacred as Fatima.

Hotel in ottima posizione, camere grandi , il bagno con vasca e bidet. Presente set bagno. C'è ristorante con servizio buono e varie tipologie di piatti. C'è anche un negozio di souvenir. Tranquillo il sonno. Eravamo in una stanza per 3 persone,con affaccio sulla via principale

Spent 5 days at this hotel. All of the staff were very friendly and helpful during our stay. The hotel itself was tidy and fresh and our room was cleaned every day. Breakfast was delicious and freshly served and was included as part of the package. The hotel is around a 10 to 15 minute walk from Our Lady of Fatima Sanctuary and only 5 minutes from the start of the Way of Cross. ALDI and other convenience stores are also nearby. I would definitely recommend this hotel if you plan to visit the sites of Fatima!

Fantastic Hotel Spa, well designed and very spacious, located in small village with all services (kids park & futball pitch, sport area, all at walking distance from hotel). You can visit the magnificent monastery (at 5mn walk) ,and also go to nazare & alcobaca at 25mn, Lot of very good local restaurants in the village (burro velho has astonishing meat),

Como todos los Ibis es una apuesta segura. Buena relación precio calidad, cómodo, limpio y en esta ocasión el parking bastante cómodo a la hora de aparcar. El sitio no es bonito, pero está cerca del Monasterio de Batalla que era nuestro destino. El check in fue muy, muy lento, debido a unas clientas que tenían algún problema con sus tarjetas. El personal amable.

Warm reception, delightful friendly and helpful staff throughout. Great breakfast choice in restaurant with views across the town to the wonderful castle. Nice little rooftop pool and bar. The mini apartment was great .... big comfortable beds, nicely equipped kitchen area and spacious lounge. All clean. Couldn't have asked for more especially at the orice. Really impressed.

A hotel that could be excellent with just a few extra touches. It’s quite noisy outside from the street and bars. The rooms have double glazing but we could still here voices and general noise. The room generally was quite small although very clean. The lack of tea and coffee making facilites seems like a basic oversight for a hotel like this. It really wouldn’t cost much to add this and it makes a difference to your stay. Breakfast was good and varied each morning. Staff were very friendly and accommodating. They were happy to speak Portuguese or English if needed. Parking is an issue. The hotel only has 4 spots outside and finding a parking space in the town is tricky. We parked up near the castle but it’s a walk to get to the hotel. Driving around the narrow streets of the old town looking for a parking spot can be…. Interesting.