Ulasan Ibis Muenchen Messe

Very satisfied with the price and room condition.

衞生：可能大雪影響員工上班，衞生打掃的一般 環境：還不錯 服務：大雪影響，客人較多，較嘈雜，服務人員人手不足，較一般；早餐服務人員還不錯，早餐種類較少，品質還可以

Pela primeira vez fiquei nessa rede Hoteis, para nunca mais voltar. Apto sem frigobar fiquei três dias e não fizeram a limpeza do quarto nenhum dia. Solicitei toalhas de banho novas, pois fui surpreendido com a falta de limpeza e me deram toalhas de rosto, alegando não ter mais toalhas de banho.

Geweldig verblijf! Volgend jaar weer!!

Hotel com boas instalações, ótimo atendimento e com transporte bem em frente ao hotel

大雪天機場關閉，臨時訂的酒店。房間小，衞生間有異味。前台接待挺好的，早餐也還行。

Für Aufenthalt in MUC Messe bzw. Haar perfekt - per Express Bus vor der Tür zur S Bahn in 10min (von dort 10min. bis Ostbahnhof, 20 min. bis Hbf) - Landgasthof (Top!) Freikirchen 10min zu Fuß - Zimmer sehr sauber und alles modern/neu - 24/7 check-in - alles Bestens

Hotel goed bereikbaar vriendelijk personeel. Schone en nette kamer. Bed was aan de harde kant. Ontbijt was goed

房間比較小，價格擺着嘛，定位就是簡單的快捷酒店，還行。

Nettes Personal, saubere, große Zimmer, gutes und umfangreiches Frühstücksbüffet

Great hotel. Easy access to public transport. About a 15 min. Train ride into MUNICH by S-train and bus. Newly built, clean room, amenities as described. No dressers for clothes, so you have to live out of your suitcase. There is a small closet to hang clothes. Would use again on next trip. Good value for your money

If you arrive after a certain time (10pm according to the email, 11pm according to the sign on the desk) you have to request a code to get the room key from the safe. I tried requesting with both the online check in and email but got no reply, so we had to call internationally. The first time I called I was greeted with “we’re very busy, can you call back in 30 minutes?” They didn’t take no as an answer and said they’d call me in 5 minutes. When we arrived at 12:30am we got the key no problem, but the room was dirty. Sheets messed up and stained towels on the floor, obviously it had never been cleaned! We went to the front desk and there was a sign that gave a Night Audit number in case of emergencies. Except, it’s actually a third party and they can’t do anything. There was another woman already calling the number because she arrived to the hotel and her room key wouldn’t work. The person from the “emergency” number said she was unable to reach any of the hotel representatives so there was nothing she could do. She told the woman and us to go rent a room from the Holiday Inn two buildings down. We booked for two nights. So the following day the man at the front desk told us he would cover the bill for the stay at Holiday Inn and we would stay with Ibis for the second night. After having to make multiple international phone calls, waiting to figure out where we can stay for the night while exhausted, and taking all of our luggage between hotels multiple times, I asked if there was anything he could do for us. He said he could offer free breakfast. Which, honestly, I’m pretty sure you could simply walk over and get without paying anything. Terrible customer service. He said “mistakes happen.” Well, Holiday Inn said this kind of thing is common with Ibis. I suppose mistakes happen pretty often here. After all of this we weren’t offered any kind of refund at all, absolutely nothing for our trouble and stress.

The hotel is located in a industrial area and no convenient stores and restaurant nearby. Have to take a bus to go to restaurant.

The hotel is standard Ibis fare, nothing outstanding but reliably good and functional. The location at the eastern entrance to Munich is very good if you have a car, otherwise probably rather inconvenient as it is in the middle of nowhere. One of the best values for money in the Munich area.