Lungarno degli Acciaiuoli, 4, Florence, Tuscany, 50123, ItalyLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.8/5
Menakjubkan
65 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.8
Perkhidmatan4.8
Kebersihan4.8
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Semua ulasan(65)
Ulasan positif(48)
Ulasan dengan gambar/video(11)
Yuyu1234
Studio Potret
Menginap pada Jun 2024
Bisnes
20 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Jul 2024
It is a very nice hotel. A vey good location, staff are friendly.
فندق رائع ونظيف وراقي ومميز في افضل موقع في مدينة فلورنسا مع اطلالة جميلة على نهر ارنو . . جميع العاملين في مركز الاستقبال على قدر كبير جدا من المهنية واللطف وسرعة التجاوب فمجرد أن سالت عن امكانية رفع مستو الغرفة فاجأوني بسرعة التجاوب ورفعو مستوى الغرفة فوقع المتوقع بمراحل الى جناح فخم جدا وفسيح . . كما ان جميع العاملين الاخرين في الفندق متجاوبين لدرجة ان جميع طلباتك مجابة وبسرعة . . بالاضافة أن الفندق قريب لكل المعالم الرئيسية في المدينة من النهر إلى مركز التسوق والمطاعم و المقاهي الراقية والمتاحف . . بكل تاكيد انصح في هذا الفندق وبشدة وسيكون خياري الاول في زيارتي القادمة .
Luann M
Menginap pada Nov 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 15 Dis 2024
Stunningly beautiful hotel! Perfect location for walking anywhere you would want to go in Florence. The staff was amazing in every way and the concierge hadwonderful dinner recommendations for us and secured all of our reservations and private cars. Absolutely a 10 on every level!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your fabulous review! We're thrilled to hear you enjoyed our stunning hotel, prime location, and dedicated staff. It's wonderful that our concierge could make your Florence experience seamless with great recommendations and arrangements. We look forward to welcoming you back for another perfect stay!
Kaleb W
Menginap pada Jul 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 24 Ogo 2024
From the moment we arrived we were greeted with smiling faces and exceptional service. Our room was beyond expectations and the pictures we had seen when booking did not do the view and style of the room justice. We were impressed by the level of detail from the hand written note(s) to the quality of materials in the room. The restaurant in the hotel (Caffe dell’Oro) was likely one of the best restaurants we enjoyed while in Florence and in Italy as a whole. The service was beyond fantastic and we truely enjoyed every moment. We cannot thank the staff and Lifestyle team enough for their hospitality and dedication to providing a wonderful experience. We will surely be back!
Terjemah
6/12
Jawapan daripada Pihak Penginapan: Dear Kaleb W, Thank you for your heartfelt review. It brings us great joy to hear that your experience at Portrait Firenze exceeded your expectations from the moment you arrived. It is wonderful to know that you enjoyed your room and that you consider our restaurant Caffè dell'Oro as one of the best restaurants in Florence and Italy. I will be sure to pass along your compliments to our Lifestyle Team and the entire staff for their dedication to making your stay so memorable. Thank you again for choosing us, we look forward to welcoming you back soon. Kind regards,
ThomasV1000
Menginap pada Jul 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 24 Ogo 2024
Top hôtel, incredibly central with a view in the Arno river and the Ponte Vecchio, very cosy and luxurious inside. Great breakfast, very rich and diverse with fresh products. Very attentive and caring service all along and notably to manage the car in a restricted trafic zone.
Terjemah
Jawapan daripada Pihak Penginapan: Dear ThomasV1000, Thank you for taking the time to share your wonderful review. I’m delighted to hear that you enjoyed every aspect of your stay with us. Your kind words about our attentive and caring service, especially in managing your car in the restricted traffic zone, are truly appreciated. We sincerely look forward to welcoming you back soon. Kind regards,
sara12345
Menginap pada Jul 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 11 Ogo 2024
Amazing welcoming staff ♥️ the rooms were clean and spacious the food was amazing ath the cafe best pastries you could have in Florence I had an amazing experience with Portrait Hotel! The service was exceptional, and the atmosphere was so welcoming. Highly recommend it!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your lovely review and the heartfelt words. We are thrilled to hear that you had an amazing experience at Portrait Firenze. Your compliments about our welcoming staff, clean and spacious rooms, and the exceptional food at the café, mean a lot to us. We strive to create a warm and inviting atmosphere, and it’s wonderful to know that this made your stay memorable. Thank you for highly recommending us. We look forward to welcoming you back soon. Kind regards,
Pengguna Tetamu
Menginap pada Dis 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 28 Jan 2025
We stayed here with our two children last month. Upon arrival, the check in is different from the usual and helps a lot to relax after the flight. You sit in the lobby and go through all the information about your stay with a glass of prosecco in hand. From there on, it's a succession of little attentions that make the days more pleasant and comfortable. Whatever we wanted to organize, from the restaurant to the child-friendly museum, we just had to tell the reception team. You may or may not like WhatsApp but we found the service confirmations very convenient! We especially wanted to thank Dario, who speaks a little Greek and always made sure everything was fine. If we could, we would thank each and every one of the staff from the housekeeping to the guys in the restaurant! We will remember this trip to Florence with our children for a long time! Thanks Portrait!
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 27 Jan 2025
Hotel was AMAZING! Staff is the best one we’ve had in a 5 star hotel. Always polite, willing to help, and going above and beyond to make sure we had a great experience. Concierge was the best one we’ve ever had - 5 stars for sure! We will definitely go back!
Terjemah
Pengguna Tetamu
Menginap pada Dis 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 27 Jan 2025
I will keep this review short, as I know I will have lost most readers after sentence 3. Out of the 13 countries and around 30 5-star hotels, the Portrait Firenze stands out as our most delightful experience of all. The management and staff stopped at absolutely nothing to 'wow' us at every turn. Even if we didn't enjoy our trip to Italy (which we did very much) we may have come back anyway, simply to enjoy the warm, friendly team who made our stay truly unforgettable.