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Hotel Regency - Small Luxury Hotels of The World
4.4/549 Ulasan

Hotel Regency - Small Luxury Hotels of The World

Florence Historic Center Florence|0.18km dari Orti Dipinti - Community Garden
My husband and I booked this hotel wanting to experience a 5 star boutique hotel in franzia vs the usual high-end commercial hotels. We ended up making several reservations in order to take advantage of staying in other parts of the country. Therefore we ended up with booking 2 separate reservations at Hotel Regency through our Platinum Amex. We booked the rooms with a flex cancellation, in case plans change. Later I added one extra night to one of our reservations, come to realize that I had made a mistake adding the one extra night stay because my husband had booked us elsewhere for an overnight at Luca. Our total stay was going to be for 6 nights and there was going to be one night that we wouldn’t be staying at the hotel and returning again for 2 additional nights. When I called Amex and explained the situation I was informed hat the additional night that I had booked fell under a new reservation and did not have the flex cancellation, Yet they thought that it shouldn’t be a problem canceling that one night when we were going to be there for 5 other days. When they contacted the hotel and explained the situation the hotel refused to work with Amex. Thinking perhaps if I called and explained maybe I would have better luck explaining the situation and yet again they were unwilling to refund us for just that one night. I explained to them that the remainder of our reservation was still covered under the flex cancellation policy and if they were unwilling to work with us then I felt compelled to cancel my entire reservation and give my business to a place that actually appreciates and values me as a client. And still they did not budge. Therefore I went ahead and cancelled my reservation and booked a room at The Four Seasons hotel where my experience has always been extremely satisfactory with them.
Relais Santa Croce by Baglioni Hotels
4.6/560 Ulasan

Relais Santa Croce by Baglioni Hotels

Florence Historic Center Florence|0.81km dari Orti Dipinti - Community Garden
A stay at Relais Santa Croce by Baglioni Hotels places you in the heart of Florence, within a 10-minute walk of Uffizi Gallery and Cathedral of Santa Maria del Fiore. This 5-star hotel is 0.5 mi (0.9 km) from Historic Center - Downtown and 0.6 mi (1 km) from Piazza del Duomo.Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include babysitting (surcharge), wedding services, and a fireplace in the lobby.Grab a bite to eat at Guelfi e Ghibellini, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request).Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and plasma televisions. Smart televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Rocco Forte Hotel Savoy
4.7/553 Ulasan

Rocco Forte Hotel Savoy

Florence Historic Center Florence|1.11km dari Orti Dipinti - Community Garden
Grab an outside seat in front of the hotel, order a 45 - 55 Euro decent Tuscan bottle of red and sit back, enjoy the Florence City Centre ambience and the best Olives you will ever eat, plus crisps. They happen to be complimentary Olives, but money can buy no finer Olives anyhow. The staff are stylish, ultra professional and friendly. Technically you are sitting in the outside veranda of the Irene restaurant, of the Hotel Savoy, one of Ultra Hotelier Rocco Forte's properties. I have literally palatial historical holiday apartment nearby (please take that as not a brag but adult channelled childhood excitement that I got so luck, plus context for not staying) which means I have never needed to stay at Hotel Savoy, but I have come for breakfast with my wife and son...and also with friends and even alone. Breakfast was 45 Euro plus tip service charge per adult and my 3 year old was politely uncharged despite a healthy appetite from my plate. It is an excellent feast and the orange juice is excellent quality ..if you order from the kitchen (price included) you will not feel hungry until the evening. Staying at Hotel Savoy will usually put you back real money (think 1190 Euro a night for standard room in mid May 2024) but I have never heard a friend who stayed here do anything but praise the staff and rooms and food..with a sometimes guilty ”jeepers it cost a bit”. I have had maybe 4 dinners at the Restaurant Irene, all excellent in every way. The Hotel Savoy has the best (in my opinion) 5* hotel location in Florence, on the Piazza della Repubblica and every meal I have had there is 5*. Going back for breakfast on the 11th April and cannot wait. There is a small gym I've noted, and on a couple of occasions the lovely staff have allowed me to have lunch served in a large underground room that sometimes serves as a playroom, allowing my toddler free range as I have a relatively calm lunch, that experience alone is priceless and especially thoughtful towards a a non residential hotel guest Overall 5* in all ways I have experienced.

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Firenze Residence
4.4/519 Ulasan
Campo di Marte
Prenotiamo un appartamento per un weekend. Arriviamo verso le 18, c'è un signore che ci da le indicazioni per il parcheggio interno, le chiavi dell'appartamento (senza farcelo vedere), ci dice che non ci sono bici disponibili per il noleggio (non ci saranno mai). Paghiamo la stanza in anticipo (errore che non faremo mai più). Parcheggiamo e saliamo (da soli) in appartamento al 4° (e ultimo) piano. L'appartamento è luminoso, su due livelli. Le camere da letto sono al secondo livello, nel sottotetto, che può essere fastidioso per le persone mediamente alte. In generale l'appartamento è abbastanza pulito e nuovo. Usciamo per cena e torniamo per le 23. Per il centro ci vogliono tra i 20 e i 25 minuti a piedi, per noi fattibile. Saliti in appartamento ci accorgiamo di un rumore continuo veramente forte, come di un condotto di aspirazione. I rumori della strada non vengono assolutamente filtrati, le voci e gli schiamazzi degli avventori di un locale ubicato nello stesso palazzo della struttura, arrivano chiari e distinti, in più c'è la caserma dei pompieri di fronte (a cui purtroppo arrivano due chiamate durante la notte). A tutto ciò si aggiunge che il locale ascensore è esattamente sopra la camera da letto, per cui agli altri rumori si aggiungono anche quelli dell'ascensore. Chiamiamo la reception con poche speranze dato che sappiamo che il servizio c'è fino alle 19 e sono già le 23.30. Di conseguenza, chiamiamo due numeri di cellulare che sono riportati sulla porta della reception e nell'ascensore: sono numeri da chiamare in caso di emergenza. Non riceviamo nessuna risposta. Intorno all'1 di notte smette il rumore forte e consistente e smettono anche gli schiamazzi del locale in strada. Riusciamo finalmente a dormire. L'indomani mattina attendiamo fino alle 10.30 che qualcuno sia presente in reception, ma non arriva nessuno. Chiamiamo di nuovo i due numeri cellulari di emergenza e ad uno dei due risponde una ragazza. Le condividiamo la problematica dovuta ai rumori e dice che aggiornerà il collega dato che lei non è in turno. Nel frattempo dalla strada, arriva il collega (è la stessa persona che ci ha consegnato l'appartamento il giorno prima). Dice che farà subito le verifiche nel vano ascensore, quando specifichiamo che il problema non ci sembra legato all'utilizzo dell'ascensore piuttosto ad un altro tipo di impianto, come di aspirazione. Stiamo in giro per Firenze l'intera giornata e torniamo verso le 23.30. La situazione è esattamente come il giorno prima. Rumore forte e consistente nelle camere da letto, schiamazzi in strada. Lo comunichiamo di nuovo al numero di emergenza a cui risponde la ragazza (all'altro non ha mai risposto nessuno) che ci chiede anche dei video via whatsapp dei rumori. Si dice mortificata per il ”mistero” ma che non può fare nulla. Il rumore forte e consistente cessa intorno all'1 di notte, quando anche il locale sottostante chiude. La mattina dopo facciamo il checkout. Non ci viene riferita una parola sull'accaduto
Hotel Monna Lisa
4.4/584 Ulasan
Florence Historic Center
A great stay overall. Location perfect for exploring Florence with only a 5 minute walk into the centre. Considering it’s so central, the hotel itself is lovely and quiet and had the prettiest garden which was a nice place to relax after breakfast or a long day of walking. The breakfast was good with something for everyone. Most of the staff were lovely expect one lady on reception with short dark hair and glasses. Was extremely rude on arrival and checking out. Apart from her, the staff at the hotel were friendly, polite and helpful. Just one piece of advice. Be careful leaving your window/balcony doors open. We did this on the first night and woke up in the morning to around 10 mosquitoes in our room and a number of bites. Wasn’t pretty. Overall it was a great stay!
Four Seasons Hotel Florence
4.8/572 Ulasan
Florence Historic Center
Posto da favola, costituito da due strutture: palazzo della Gherardesca e l’ex convento denominato ora La Villa, presenta un parco di 400 ettari costituito da molte piante e alberi secolari. Presenta un ristorante stellato Il Palagio dove è possibile fare anche colazione. All’interno del parco inoltre è presente una palestra e una Spa, dove è possibile fare diversi trattamenti anche luxury con creme con oro 24kt e massaggi con oli della famosa officina profumo farmaceutica Santa Maria Novella di Firenze. Ho apprezzato molto la vista della camera sul giardino della Villa, e l’accoglienza e la disponibilità del personale.
Alfieri9
4.5/533 Ulasan
Florence Historic Center
Thanks to the owners and all staff at Alfieri9. I really enjoyed my stay there. It was clean, comfortable and everything I needed for a pleasant stay in Firenze! Both owners are simply lovely and the lady at the breakfast in the morning was very friendly. Beautiful breakfast, really worth it in my opinion. The hotel does not have an elevator which did not cause any particular issue. Thanks to the owners for helping me with my luggage. I truly appreciated it. Please note the hotel is a little outside the city centre, so carrying your suitcase around might be a bit of a challenge, because of traffic, cars, several tourists. You might want to take your time and or take a cab. However I have to say I enjoyed this quiet neighborhood and would go back to this hotel and stay there anytime
Hotel Villa Liana
4.2/540 Ulasan
Florence Historic Center
and of course wonderful full breakfast buffet (meats/cheeses, cakes, pastries, fresh fruit, yogurt, cereal, coffee/juices - yum! and in beautiful room), wifi, nice size room, no elevator but we stayed on the first floor but did have to stair climb to breakfast, staff very helpful and friendly, laundry service pick up and return (saved us a lot of time and room in our suitcase for packing purposes), nice location - we were able to walk everywhere in Florence form here except train station with our bags. We would stay here again!!!
Villa Tortorelli
4.4/571 Ulasan
Florence Historic Center
We had an amazing stay here, we felt very safe here and the staff are so friendly!! The breakfast is amazing and so close to the centre (15 mins) and amazing bars and restaurants nearby! We would recommend this place to anyone- absolutely ideal for couples and families !! I think would be even better if the pool was able to be used.

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