Hotel berhampiran Goldenes Haus, Frankfurt

The hotel was very nice and the room was clean and nice! the staff were very welcoming and friendly. We enjoyed our stay and would book there again. We could only recommend it so thank you!

everything was great and clean, apart from the shower. it appeared as if the outside of the shower had not been cleaned, as it had hair all around it. the staff was really kind tho

hotel location is very convenient. The lounge service in the hotel is quite good. you can enjoy from breakfast till dinner. Restaurant Cross serve quite good foods but not in exhibition rush hours. During that time, this restaurant likes a war zone! We finished the main course, our soup and salad came, we finished our soup and salad, the red wine just came. But staffs are quite friendly.

The check in process was kind of long, considering no other guest is queuing. The receptionist staff was not professional, no smile, no welcoming. However i heard from my other colleague told us that the morning she check in with a lady receptionist that is very warming and helpful, even have one packet of coffee beans for room to make coffee (not accor platinum or gold member), so when we request from the guy again, and told us that we are all not entitled and need to purchase. So as a guest, we felt different treatment from different staff. The room is ok, clean, but middle of evening with burnt smell from the air conditioning, complained to reception, came in to check, after that the smell gradually gone away after 2-3 hours. overall stay was decent with tram just in front the hotel. Nearby to the frankfurt exhibition hall.

The Hampton by Hilton Frankfurt City Centre East in Germany is a popular choice for travelers seeking comfort, convenience, and quality service. Here's a detailed review: ### Location The hotel boasts a prime location in Frankfurt's city center, providing easy access to numerous attractions. It's conveniently situated near the Ostbahnhof train station, making it a breeze to explore the city or reach the Frankfurt Airport. The iconic Zeil shopping street and the picturesque Römer square are just a short distance away, offering guests plenty of dining, shopping, and sightseeing options. ### Rooms The rooms at the Hampton by Hilton Frankfurt City Centre East are modern, clean, and well-maintained. They are equipped with comfortable beds, spacious work areas, and amenities like flat-screen TVs, free Wi-Fi, and tea/coffee making facilities. The bathrooms are sleek, with high-quality fittings and a walk-in shower, ensuring a pleasant stay for both business and leisure travelers. ### Service The hotel staff is known for their friendliness and professionalism. Guests often commend the team for their helpfulness and efficiency, whether it’s during check-in, providing local recommendations, or addressing any concerns. The front desk is available 24/7, ensuring that assistance is always at hand. ### Amenities The Hampton by Hilton offers a range of amenities to enhance the guest experience. A complimentary hot breakfast is served daily, featuring a variety of options to suit different tastes. The hotel also includes a fitness center, allowing guests to maintain their workout routines while traveling. For business travelers, there is a business center and meeting rooms available, equipped with the necessary facilities for a productive stay. ### Dining While the hotel doesn’t have a full-service restaurant, the breakfast buffet is highly praised for its variety and quality. Additionally, the lobby bar provides a cozy setting for guests to unwind with a drink after a day of exploring the city. The proximity to numerous restaurants and cafes in the area means guests have plenty of dining choices just a short walk away. ### Overall Experience Overall, the Hampton by Hilton Frankfurt City Centre East offers a reliable and comfortable stay with a great balance of quality, service, and convenience. Whether you're in Frankfurt for business or pleasure, the hotel provides all the necessary amenities to ensure a pleasant and hassle-free experience.

A spacious room with a well-equipped kitchen. Walkable distance from the central train station (about 15 mins). There is a shopping mall next to the hotel with dm, supermarket and pharmacy inside. The room is a bit dark at night as the lights are not enough.

Good thing: very close to the main station station. Just one station. Bad thing: the check in process is super slow due to only one staff there. They should improve this point.

Good for travellers. Strategic location that is close to FRA airport. Ample parking space in the garage. I booked a queen bed room but was given twin beds instead, did not bother about it as it was only for a couple of nights. Room is not equipped with a hot water kettle, however, front desk staff were happy to compel to give hot water in a flask every time. Room has a bluetooth sound system that one can connect a phone wirelessly and start playing music. Considerable choice the next time I fly via FRA. This hotel has very high occupancy rate...many guests checking in and out throughout the day.

Convenient Location with Self Check-in Pro 1) Location is just beside the main station 2) Express check-in and check-out 3) Free water and at reception 4) Staff is nice and very approachable 5) Room is nice and spacious 6) There is a convenience store Con 1) Location can be abit scary at night (don't worry coz police station is just at the opposite of the road)

The hotel receptionists provided excellent service especially when I lost something on the train and they were there to help and comfort me. The location might be dark and a bit worrying for a lady to walk into the hotel from the train station during late night.