Pengguna Tetamu
15 Jun 2023
Do not stay at this hotel! I would have given it ) stars if that was an option! It is in a sketchy area and it is a terrible place to stay! I am 22 years old and didn't feel safe. After a 12-hour day of driving I was exhausted so went in and fell into bed. I should have wondered when a little girl walked past my room as I was going in and advised me "Be sure you keep your door closed." I didn't inspect the room and in the morning was shocked to discover blood splatter on the walls and ceiling, and generally dirty wood works and light switches. I didn't take as many pictures as I could have, but I snapped a few pictures and got out of there! I booked this hotel through Hopper. It should be removed immediately from their list! When I contacted Hopper to complain, their policy is for the customer to contact the hotel, so I called them. When I contacted the hotel directly the man at the front desk told me I was calling the wrong hotel. I explained that this was the correct hotel, he checked the registry and agreed we had stayed there. I explained we were asking for compensation of some sort because of the condition of the room. He blew up at me. He raised his voice and accused me of being a scammer. I explained I didn't see the blood until the morning light filled the room and at that point wanted to run out of the hotel, so I immediately left and called when I got on the road. I let him know I would be writing a detailed review on social media and that I wasn't speaking to him any further. He was still yelling at me when I hung up the phone. Please save yourself the headache and don't stay at this hotel. There are a lot of other safer, cleaner options at hotels that employ staff who are so much more professional at customer service!
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