Ulasan The Luigans Spa and Resort

Jawapan daripada Pihak Penginapan: Thank you very much for staying at THE LUIGANS Spa & Resort.We were delighted to hear that you enjoyed the ocean-view location, the scenery, and your breakfast.However, we are sorry that the room’s facilities and interior gave the impression of being outdated and that we were unable to fully meet your expectations. We take your feedback seriously and will use it as a reference for future improvements to our facilities.We will continue to strive to be a hotel that satisfies our guests not only with our location but also with the comfort of our guest rooms.THE LUIGANS Spa & Resort, Accommodations Manager

Jawapan daripada Pihak Penginapan: Thank you very much for staying at The Luigans Spa & Resort.We are very pleased to hear that you were satisfied with the cleanliness and convenience.Regarding swimming at the beach, there are times when restrictions are put in place due to sea conditions and safety reasons, and we regret that we were unable to meet your expectations this time.We hope you will come back in a different season to enjoy the scenery, atmosphere, and surrounding environment.We look forward to seeing you again.Accommodation Manager, THE LUIGANS Spa & Resort

Jawapan daripada Pihak Penginapan: この度はTHE LUIGANS Spa&Resortにご宿泊いただき誠にありがとうございました。海と緑に囲まれた静かな環境の中で、ゆったりとしたひとときをお楽しみいただけたご様子を嬉しく拝読いたしました。また、近隣の「マリンワールド」やシャトルバスの利便性も含め、ご滞在を満喫いただけたこと何よりでございます。これからも非日常を感じていただけるリゾートとして、心地よい時間をご提供してまいります。またのお越しを心よりお待ちしております。THE LUIGANS Spa&Resort　宿泊支配人

Jawapan daripada Pihak Penginapan: Thank you for staying at THE LUIGANS Spa & Resort again.We are very pleased to receive your compliments regarding our staff's service and breakfast.As we welcome guests every day, your kind words are the greatest encouragement.However, we apologize for not meeting your expectations regarding the facilities in the hotel and your room. We will take your valuable feedback into consideration when managing and improving our facilities in the future.We value your feedback as it is a perspective that only a long-time guest would notice.We also appreciate your feedback regarding the shuttle bus and local transportation options regarding access to Hakata.Unlike hotels in the city center, our hotel is characterized by a resort-style atmosphere, where you can relax surrounded by nature.We will continue to strive to improve our services and space to enhance the value of your stay in this tranquil environment.We hope you will come and enjoy a moment away from your daily routine.We look forward to welcoming you again.THE LUIGANS Spa&ResortGeneral Manager

Jawapan daripada Pihak Penginapan: Thank you very much for staying at The Luigans Spa & Resort.We are very pleased to hear that you were satisfied with the spaciousness of your room and the extra bed for your child.We will continue to strive to improve our space and amenities so that everyone can stay with us with peace of mind.We look forward to seeing you again.Accommodation Manager, THE LUIGANS Spa & Resort

Jawapan daripada Pihak Penginapan: Thank you very much for staying at The Luigans Spa & Resort.We are very pleased to receive your compliments about the cleanliness of the hotel.However, we apologize for not meeting your expectations regarding the pool's operating hours and transportation.As you mentioned, the pool is only open during the summer, and we apologize for the inconvenience.Regarding transportation, our hotel is located a little far from the center of Fukuoka, so we will strive to provide more advance information in the future.Thank you for your valuable opinions and comments.We look forward to seeing you again.Accommodation Manager, THE LUIGANS Spa & Resort