Hotel berhampiran ALE-HOP Fashion Cow, Funchal

Arrived at 11.45 for 5 nights and room was ready.Room on 3rd floor was fine,fridge worked fine as did the aircon and TV.Bathroom large with bath and shower,always hot water and good pressure,good towels.Pool is fine,chairs/loungers are good.Breakfeast was good,bacon,scrambled eggs everyday and beans most days plus all the usual things.Great location.Barely any street noise or any noise from other guests despite a large group of youngsters arriving for 2 days.

The hotel is in a good location and the sea view room which we reserved had a nice view of ocean. But, I need to mention that this hotel is not a 4 star hotel. The whole building is old and they kept it in an old fashion way. The bath is not good, they don't offer even water in daily service and neither tea. (which is expected from a four star hotel) The elevator is old and always full, really not suitable for an eleven floor building.

After a very late flight cancellation, we booked the Carmo in haste. It was a real stroke of luck as the hotel proved to be fabulous. We loved that they've kept the sixties style and, although the rooms aren't the most modern, it makes for a stay with a difference, in contrast to so many chain hotels. The best thing is the staff who are terrific. Special mention to the lovely Tania who immediately calmed our stress and sorted everything in a calm, professional and friendly manner. She's an absolute star!

5star hotel offering 4 different restaurants.Japanese,Maderian,Italian and International.Standard of food was excellent in all restaurants.My only small grouch would be ,as ever food in the main restaurant is always warm and not hot.Although you can get fresh omelette an breakfast which was good.Our room was great with our own large veranda and loungers overlooking the sea and pool,perfect.Only other grouch was the nightly entertainment was average singing or a bit of dancing groups.95% of the staff were very friendly and very generous with drink measures.Would defo recommend.

Très bon hôtel emplacement top juste à côté du bus direction aéroport et direction centre Bien insonorisé parce qu’on avait vu sur les travaux … et ça va on a très bien dormi malgré cela Seul bémol est le petit déjeuner ou a l’arrivé ils vous imposent de choisir un horaire En cas de changement il faut appeler la veille au soir C’est super chiant ! Surtout quand on a pas un emploi du temps millimétré On a pas respecté tous les jours l’horaire et ça va on ne c’est pas fait recaler :) Réceptionnistes sont top et toujours dispo

Our experience of the hotel was enhanced by our meal in the restaurant, which I have reviewed separately. My favourite thing about the room was the enclosed balcony. It was like having a private yoga studio in the sky. (Fellow yogis note, the floor was slippery.) I also enjoyed the spectacular view from the Sauna, which at the time was free because it was not working optimally. (So do ask!) It was good enough for me, but it took over an hour to heat up. The Pool looked too small and shallow to actually swim in, but mostly it was unusable as it was colder than the sea. I don’t know if this was usual. Breakfast was fairly similar to ones we had at other Madeira hotels, but this place had the tastiest selection of fresh bread rolls and very good garlicky mushrooms. The room was clean. We liked the 3-section recycling bin in the room. Others mentioned lack of plugs for phones. Erm... we knew about that but were surprised to find that there were not enough plugs for the room items. The Kettle and TV had to share a wall outlet. They really should consider supplying an extension lead, which could be given out and collected at check-in, just as they (bizarrely) do with the TV remote control. We did start off on a rather bad note. At check in, we were downright ignored. One receptionist was settling a dispute with another guest, but both members of staff deliberately avoided any sort of eye contact with us. I don't normally notice this sort of thing, but it was rude and infuriating and lasted some time. A simple nod would have sufficed. I’ll put this down to a bad day for the first member of staff, who later was helpful. After a long wait for no discernible reason, the other receptionist demanded payment before we had even seen the room, for which we had paid in advance. We've stayed at many places who use multiple booking sites. Sometimes you pay on arrival, sometimes beforehand, and we understand that the hotel needs to know. However, there are ways of asking that don't come across as offensive and like one is trying to get away with something. Not everyone is out to steal the remote control. Make sure you bring proof of payment if you’ve paid in advance, as we had. The hotel is lucky that they have out of this world views.

I booked this hotel as part of our week long trip in Madeira due to its proximity to the airport. The location was perfect and the hotel was spotless with an amazing hot shower. The small town where the hotel is located has plenty of little cute bars and restuarants too. Big shout out to the guy who was working doing the Karaoke during our stay - he was providing top entertainment in multiple languages and I loved it!

Painted different colours on the outside, this is one long hotel on the inside. We were upgraded to a room with a balcony which was fabulous. Very large room, handy fridge. Huge TV. It’s very relaxing to sit and watch the world go by here. We never even made it to the official roof terrace or other hotel amenities. We did pop out for an easy stroll to see the old bridge. (I wished I’d dressed for the possibility that water might drip while walking through the tunnel to get there). Then more lounging on the balcony, watching the sunset. They had the largest selection of breakfast choices that we saw in Madeira. I especially liked the made-to-order fluffy pancakes, which I had with baked apple from the buffet and squirty Nutella. Mmmm! The cook was also made omelettes on request. Coffee is from an automatic machine but it grinds the beans for each cup. As self service machines go, it was the fanciest we saw on our trip. We noticed many people eating in the touristy joints overlooking the sea. Why pay “saw you coming” prices for questionable quality when you could just stay at this hotel and enjoy the view from the balcony without hassle? We had the best dinner of our stay in the town, at Sol Doce. The underground parking is a sharp angle to get into. The receptionist recommended turning around at the end of the road, and approaching from that direction. I think this is good advice, based on what we saw from the balcony. Cars come around the corner very quickly. Lots of cars turn around in front of the tunnel.