Hotel berhampiran Orchid Gifts of Madeira, Funchal

5star hotel offering 4 different restaurants.Japanese,Maderian,Italian and International.Standard of food was excellent in all restaurants.My only small grouch would be ,as ever food in the main restaurant is always warm and not hot.Although you can get fresh omelette an breakfast which was good.Our room was great with our own large veranda and loungers overlooking the sea and pool,perfect.Only other grouch was the nightly entertainment was average singing or a bit of dancing groups.95% of the staff were very friendly and very generous with drink measures.Would defo recommend.

Très bon hôtel emplacement top juste à côté du bus direction aéroport et direction centre Bien insonorisé parce qu’on avait vu sur les travaux … et ça va on a très bien dormi malgré cela Seul bémol est le petit déjeuner ou a l’arrivé ils vous imposent de choisir un horaire En cas de changement il faut appeler la veille au soir C’est super chiant ! Surtout quand on a pas un emploi du temps millimétré On a pas respecté tous les jours l’horaire et ça va on ne c’est pas fait recaler :) Réceptionnistes sont top et toujours dispo

This is a very good hotel and we would stay here again. WET AREA Indoor pool This is a great addition to the hotel and is kept at a perfect temperature with jets. It is semi-indoor so great on overcast days. Never too busy. The highlight of our stay. Outdoor pool Quite cool, but when complimented with the indoor pool, this is fine. It's a bit shallow but I imagine this is just how the hotel is built. Never too busy. Sunbeds More than enough, very comfy and clean. No need to reserve/scramble. Spa Massages available at a good price. Sauna and steam room free of charge, although the hotel doesn't advertise this very well. Snack bar Nice sandwiches, if a little overpriced. Could do with more variety of food. Great selection of drinks/cocktails as reasonable prices. Seems a bit silly that you can't pay by card. BREAKFAST A fantastic variety of tasty food; cooked, continental, cereals and pancakes. Lots of fresh fruit. We had one negative experience with a rude waiter; we were trying to take a banana and some bread each, as we knew we would be missing the breakfast (that we had paid for) the following day, due to an early hike. Before we could explain this, we were berated at length in front of half of the restaurant, even after apologising. This was unnecessarily embarrassing and marred our first day. Granted, we should have double checked the rules beforehand (we have stayed in places where this is allowed, in moderation), but, in our view, there was no need for such a public display. BUFFET We only had this once, but we felt that, for 30 euros, it was a bit underwhelming and drinks should have been included. STAFF Apart from the one exception above, we felt all the staff were a credit to the hotel, and very friendly and helpful. A special shout-out to Caterina and one barman's name whose name we regrettably didn't catch. LOCATION Buses to Funchal just outside. Close to supermarket and restaurants. Nice park and restaurant next door. ROOMS Very clean, spacious and good facilities. A bit dark at times. Good aircon. Free safe for valuables. TIPS - Rent a car with Auto Rent A Car - great service and friendly staff - Luggage room available free of charge - If hiking to Pico Ruivo, you really don't need a guide. The route is clear and is almost always busy. GetToHikes bus transfers are recommended and stop near the hotel.

The hotel is old, but everything looks nice and shabby. A lot of stairs to the sea, but also there is elevator. Normal breakfast, a lot of pastry, but for my tasty could be more fresh vegetables, avocado and etc.. Nice, big rooms with cozy doors lile from movie lord of the ring.

The reception is super nice and helpful. Room is too old and the bed is not comfortable. The view is nice but I don’t like the breakfast. The service people at breakfast area is rude, and breads & foods are not 5 star hotel level

Arrived at 11.45 for 5 nights and room was ready.Room on 3rd floor was fine,fridge worked fine as did the aircon and TV.Bathroom large with bath and shower,always hot water and good pressure,good towels.Pool is fine,chairs/loungers are good.Breakfeast was good,bacon,scrambled eggs everyday and beans most days plus all the usual things.Great location.Barely any street noise or any noise from other guests despite a large group of youngsters arriving for 2 days.

This is genuinely one of the best hotel stays I've had. The location itself is wonderful, sitting on a hilltop looking down and across into Madeira. It's beautifully peaceful and you get a sense of calm and quiet. The facilities are great, choice of restaurant, great breakfasts, extensive gardens to walk in as well as events over the week for you to join (or not). The staff are absolutely incredible, genuinely made the experience fantastic and so special.

The super staff couldn't have been more accommodating, from reception through to housekeeping. The restaurant was elegant and beautifully appointed. The room and en suite were spacious – particularly for one – and the bed so comfortable I found myself barely able to wake up in the mornings. Its quiet setting in lush, tranquil gardens makes for a peaceful, gentle holiday atmosphere, yet with good access to local buses, challenging golf course, hikes and a lively Sunday market.

Painted different colours on the outside, this is one long hotel on the inside. We were upgraded to a room with a balcony which was fabulous. Very large room, handy fridge. Huge TV. It’s very relaxing to sit and watch the world go by here. We never even made it to the official roof terrace or other hotel amenities. We did pop out for an easy stroll to see the old bridge. (I wished I’d dressed for the possibility that water might drip while walking through the tunnel to get there). Then more lounging on the balcony, watching the sunset. They had the largest selection of breakfast choices that we saw in Madeira. I especially liked the made-to-order fluffy pancakes, which I had with baked apple from the buffet and squirty Nutella. Mmmm! The cook was also made omelettes on request. Coffee is from an automatic machine but it grinds the beans for each cup. As self service machines go, it was the fanciest we saw on our trip. We noticed many people eating in the touristy joints overlooking the sea. Why pay “saw you coming” prices for questionable quality when you could just stay at this hotel and enjoy the view from the balcony without hassle? We had the best dinner of our stay in the town, at Sol Doce. The underground parking is a sharp angle to get into. The receptionist recommended turning around at the end of the road, and approaching from that direction. I think this is good advice, based on what we saw from the balcony. Cars come around the corner very quickly. Lots of cars turn around in front of the tunnel.