Pengguna Tetamu
28 September 2024
Dear Fern Team, I wanted to take a moment to extend my deepest gratitude for the outstanding service I experienced during my recent stay. From the warm welcome at check-in to the impeccable attention to detail throughout my visit, every interaction I had with your staff was a delight. In particular, I would like to recognize the staff specifically - Atul Kanade (Executive Staff), Abhishek Mishara (Restaurant Mgr.), Kailash Palariya (F&B Mgr.), Hrishikesh Patil (Restaurant Mgr.), Ms. Kanchan Singh, Ms. Janhavi Kadav, Subham Zimber, and Ritikesh for going above and beyond in preparing food to my palate and comfort. Fish and chicken preparation were the best with a perfect balance of spice, flavor and minimalistic quantities of salt, and the desert although limited was delectable. I was especially touched by “the thoughtful surprise - Best Wishes cake” a treat presented to me at the dinning before I left – it was such a lovely surprise and made my exhausting day even brighter!”. Their kindness and professionalism truly made a difference and ensured that my stay was comfortable and memorable. Every individual named cared for me beyond measure and cherished me in their heart. The attention to detail, the warmth, and the genuine care that you all pour into your work shines through, and it left me feeling truly pampered. Your hotel doesn’t just provide a place to stay – it creates experiences and memories, and for that, I am incredibly grateful. It's clear that the team at the The Fern Shelter Resort Palghar, NH 48, Mumbai-Ahmedabad Highway, Dhekale, India is committed to excellence, and I greatly appreciate the effort that each of you put into creating such a wonderful atmosphere. I can't wait to return and relive the magic you all help create! Warm regards, Mukesh Patel
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