Hotel berhampiran Whickham Hermitage Community Garden di Gateshead

Very clean hotel with great facilities. The hotel restaurant was excellent. The staff were all very friendly too.

Truthfully this was a panic-booking! After LNER cancelled every train moving southbound from Newcastle, I just chose the cheapest place I could find in the city I was stranded in. With easyHotel, check-in was super seamless even though we had to wait a little bit in queue. Receptionists were friendly and helpful, and walked us through check-in and check-out. Arriving in our room, it was definitely cozy but it absolutely did the job for what we needed for the night! It was clean, bed was comfortable, there was television for entertainment, a table and a chair if you need them, toilet was spotless, and shower had wonderful water pressure. We were even allowed to order in food from Deliveroo at two separate occasions, which we thoroughly appreciated after a long and disappointing journey of cancelled trains and bitter weather. We had a fun dinner in our room while watching rugby, it just made for such an enjoyable stay! We slept really well and got freshened up for a new day with no hassle at all. Check-out was, of course, seamless once again and once we got out of easyHotel in the daylight we came to appreciate the stunning scenery of Newcastle we were nestled in! The location was surprisingly so nice, and I couldn't have asked for a more perfect accidental stay to a new city. It definitely relieved so much of our tiredness and disappointment from the previous day. Definitely a 10/10, would recommend you to stay in at easyHotel if you're planning a short trip or a cheap alternative ♡

A friend who was also staying at the hotel had an accident away from the hotel. He tripped over a paving kerb cutting his head. The reception staff were very helpful in cleaning the cut and supplying plasters.

The drive up to the castle was was fantastic as the view of the castle looked stunning. The entrance to the court yard for parking was quaint and inviting. The look of the court yard looking at all the out buildings looked inviting and very well presented. The “stocks” make for great entertainment The entrance to the reception is like looking for the secret door but the plaque at the side with history information explains why and is interesting to read. Inside the reception is is quite dark but this for me added to the ambience of the place. The staff where welcoming, polite and explained the hotel set up. We stayed in one of the room in the courtyard which was beautiful. Very nicely decorated and good value for money. The room was cozy. We’d booked to have a meal in the Knights Restaurant and we had pre drinks in the bar first The walk to the restaurant through the corridor into the central courtyard was very different yet beautiful. It’s so old and it was nice to see it was decorated and kept within “keeping” The bar again was inviting and cosy and it was great to see that the drinks and wine list was very reasonably priced. So often places know you are a target audience and inflate the prices ridiculously however in our opinion the castle had not done this. There was a good choice of cocktails and the “smoked” cocktails added that something a little bit different and we didn’t mind paying a few pounds more for the “quirkiness”. Again the staff where very professional, friendly and well presented. The walk from the bar/lounge area to the Knights Restaurant was stunning through the corridors of the castle and past a lovely looking staircase and when we walked into the restaurant I was overwhelmed as it was stunning and not what I was expecting. The arched ceiling, the lighting, the privacy of how the tables where set out we felt was very nice. We thought it all created a romantic setting. It was very secluded but included. The menu choice was good and the food was beautiful. The service was great too and again the staff were very professional, polite and very well presented. The prices on the menu varied so I would say they’d catered fo most people’s budget and it was your own choice on how much you spend Our nights sleep was comfortable and the walk back from the restaurant to the courtyard was well lit but again in keeping with been in a castle environment. Great use of mood lighting. My husband even went into the stocks on the was home (🤣) Breakfast the next morning again did not disappoint. The selection was fantastic and plenty of food to choice from Overall we can can not fault our experience. It was a lively venue with great facilities and very well presented. The staff where Courteous, polite, friendly and very well presented. I would recommend this as a place to go and stay. We must go back so we can stay in one of the castle rooms as I am sure they would be as good and maybe even more “quirkier” than the courtyard rooms which were very nice.

It's a good price for where th hotel is it's nice and close to everything! But the restaurant inside th hotel has actually shut down and we didn't no this until we actually went to get food which was abit annoying! The staff were ok but not as friendly and nice as other hotels I have been to. I am diabetic and my blood sugar was dropping we tried to ask for help but they weren't to fussed thankfully there was a vending machine

Great location as easy access just off A1. Pleasant staff. Lovely breakfast cooked to order. Dog friendly hotel.

We had a wonderful stay at the Grand Hotel, Sunderland. The staff were lovely and very helpful. The rooms were clean and spacious. We would definitely recommend this hotel to friends and family.

Good experience at Sandman Newcastle, location is perfect which is just above the Metro station St James, easy to go around the city, also in a walking distance to the monument easy access to shopping area and many restaurants, staff members are friendly and helpful. Nice restaurant and supermarket in the neighbourhood. The room even equipped with oven and fridge . Recommended strongly

Lovely room - decor, size, bathroom everything spot on bar the temperature of the room super super cold the little heater didn't do much and didn't produce much heat with it being winter me and my Mother were extremely cold and bad to resort to wearing our jackets in bed, can't fault anything else.

Fantastic stay at this hotel. Arrived at 1.30am with no problems checking in. Thought there would be some issues due to the time I arrived but zero problems at all. The hotel is just a 5 minute walk from train and bus station so the location is great. The metro is also very close to the hotel. Breakfast was very good and the staff were extremely friendly. I would have no hesitation staying at this hotel or recommending it to others.