Hotel 3 Bintang di Geneva

We stayed at the IBIS for 4 nights and paid £370 which I thought was good value we had to pay taxes on top of that which was another 30 Swiss francs on arrival. The hotel is a little way out its about a 15 min walk to the train station but it a 5 min walk to the tram stop and you can get that across to old town so it is a really accessible hotel for a good price. The hotel its self was great the room was clean and spacious and the check in was good we didn’t eat here but we did sit in the bar at night and play cards all the staff were very welcoming I think for the price we paid I would book again the reason I didn’t give it 5 stars was due to the fact we asked for clean towels and didn’t get them and we asked for an extra pillow but were told no spare pillows could be found

Just a bit far away from the train station

Very close to train station. Across main road and a minute walk. Lots around the hotel, Starbucks, McDonald’s, various restaurants and cafes. Coop small supermarket and other shops. Our room was very clean, cleaned every day. Simply furnished with modern fittings and a great shower, good towels, tv, kettle, tea/coffee bits. Everything you need. Breakfast is served on the 8th floor, with great views and was also immaculate though we didn’t have breakfast during our stay. 5 minutes walk to river. There was quite a bit of noise late at night in the area behind the hotel (car park and street) , our window was open and it didn’t bother us. I’m sure with windows closed the noise would be far less. Staff at reception were very friendly.

The hotel is right across the street from the main train station, making it easy to find and a good location for connecting with trains, trams, and buses. It's not easy, however, to find reaonably-priced places to eat or shop nearby (but that's also a problem in much of Geneva). We ended up taking a (15-minute) bus journey to France to buy canned drinks and shelf-stable snacks, etc. The price difference was truly worth that short trip, especially if you are staying for more than a few days. Hotel staff were professional and the room was obviously newly renovated. Our room opened onto the street and was on a lower floor of the building. We were grateful for both the automated blackout blinds and the multi-pane windows, which kept out light and street noise really well. However, we did hear guests and ringing telephones from the room beside us. The room itself was way too small for two people if you are staying more than a night or two, and there is no workspace in the room. The 1x2 foot piece of shelf that might be used as a desk also housed a phone and a coffee maker. There was literally no other solid, flat surface where you could pull a up a chair and work at a laptop or even an iPad. We also had to pay extra for having a second person in the room but I was never asked if the original booking was for one or two people, so that was an expensive surprise. In addition, my partner was told that there was a quiet, secluded office space he could use for a work-related video call but when he went to make that call he was told he had to use a large, open lounge area instead and his call was repeatedly interupted by loud guests. The worst thing about our room, however, was the ants. We found multiple ants in the bathroom immediately upon entering and then again every morning. We stayed for almost a week and one morning we found many ants at the other end of the room, after a backpack was accidentally left on the floor overnight. At no time did we have any opened food or food scraps in the room. We didn't report this because we knew the hotel was at capacity and that without the queen we would be higly unlikely to be bringing viable ants home with us. So we just kept killing the ones we saw and kept our belongings off the floor. I had read other reviews of this hotel before we arrived and was concerned by reports of theft. We didn't see any reason for security concerns but did think it was odd that there was no secondary privacy latch in the room. And finally, we were told that everything in the mini-bar was free to us to consume. There was exactly one bottle of beer and a very low quality piece of chocolate in that mini-bar, so it seemed a bit odd to be told about this ”convenience” when it was so minor in quantity or quality. We did appreciate having bottled water and coffee refreshed daily, however.

Jade Manotel Hotel: Geneva, Switzerland I stayed in the Executive Family Suite for two nights on 06Oct 2023 - 08 Oct 2023. We booked two rooms. I would give the hotel 10/10. Customer service was excellent. Very helpful to advise us on where to go and what to do. Love it and would visit again. Before arrival I got an email from Geneva Tourism with my transport card. I was able to book 8 cards as we were 8 people. It was very easy, We were greeted by a really friendly host. We arrived late night and the host made to ask if the children ate, he recommended places to go. He checked us in very easily and we went to our rooms. The rooms were clean and to a high standard. Breakfast was fantastic, coffee was great, great selection. Nice cheese selection too. The garden was a lovely place of tranquility in the middle of the city. The ambience of the hotel was very calm and tranquil. The location was central and easy to access everything. Top of the street you get the tram direct to the UN. The opposite side you get the tram to the Geneva train station. Walk down and 5 mins and you’re at the Lake Leman. My children were being a little bit noisy so the neighbours complained about them but the hotel staff were very kind in the way they asked us to keep the noise down. Wonderful hotel. Recommend it to anyone and only place I will choose to stay at if I visit Geneva again. Thank you Jade Manotel.

Room was nice and bed was comfy. Unfortunately the stay was marred by really poor customer service. On the first occasion I asked the receptionist to chase up my request to get a refund for breakfast as we were needing to check out before it began and we were told that the manager who was able to deal with that wasn’t available until Monday (this was Saturday). In the morning both lifts were switched off so we had to haul 2 big suitcases down 5 flights of stairs. The receptionist was late for work so I rang the customer service line to report the lifts out of service and was told that I should just tell the person on site who “must be somewhere in the building speaking to another client”. She wasn’t. She rocked up 1/2 hour late and when I explained the lifts weren’t working she gave me a look like “and your problem is?” This company just want your money. If it is going to need any effort after you have paid then they are not interested.

The hotel is great and brand new with sauna, swimming pool and gym. My checking in staff was very friendly and helpful but there was one day our room wasn’t made even tho we hung the tag in front and spoke to the cleaning lady. The receptionist was very rude and unprofessional, not like the lady on the first day. It was only flaw for this hotel throughout my 4Nights stay.

有住在自己家裡的感覺。酒店雖然不大，卻讓你感受到賓至如歸。從酒店步行幾分鐘就到對面日內瓦湖 。旁邊還幾個公交車站，交通也很方便。離UN，WTO也很近。

The hotel is very beautiful! All service are okay except the cafe did not allow you to have half boiled egg. They only serve whatever on the counter and the old lady server did not accept when i requested for half boiled egg. The young lady server is very good. Despite full marks on overall service and experience, i wont coming back because of the unhappy breakfast days. The old lady server ruined my morning mood.

I know hotel superiors commented on other reviews that Ac unit was not keeping up in previous years due to excessive high heat but how can it not keep up with mid 80’s in June 2023??? AC barely, barely works. The hotel rooms are surprisingly old looking. There is a musty old smell in the room. Very limited parking. The hotel location is very odd as well. Looks very beat up on the outside. All in all, deceiving pictures of what hotel really looks like, especially for money paid…. The hotel holds the value of more of a motel. I was very disappointed, but thank God we only stay two nights.