Hotel berhampiran Jardins Familiaux de Bernex, Geneva

Lovely hotel with amazing service. Helped microwave our food and gave us info on what to do in Geneva and how to access the city. Cleaned and very good location. 4 mins walk to the tram which you can connect the rest of the city from. And the views of my hotel room. Oh my God. Really lovely place. The WiFi was good but could do better.

The communication from this hotel was incredible. Before arriving, during our stay and after we had left. The staff were amazing - so helpful, friendly and knowledgeable. Our room was very clean and tidy. Was very warm and we asked to open the window which was immediately arranged. Will definitely stay there again. So easy on the tram right outside the door and with the travel pass you receive as a guest.

Wonderful Hotel, exterior and interior design are amazing, I stayed in this hotel for 5 nights from July 12 to July 17th 2023, location is convenient to me since there is a bus stop right in front of the hotel taking us directly to Geneva downtown daily, the breakfast was very good and well organized, rooms are clean and overlooking a beautiful landscape. Yulia the General Manager is so professional as well as her entire team, well done to all the hotel team members and for sure I will stay in this hotel again during my next visit to Geneva.

Alles super in diesem Hotel. Ein an sich tolles Frühstück könnte leicht noch besser werden: Ab 9:00 wurde nichts mehr Nachgefüllt (Orangensaft, Speck, Aufschnitt…) und jedes zweite Schüsselchen hatte einen Ecken ab und auch die Tische wurden nicht wirklich schnell abgeräumt und für nächste Gäste bereit gemacht, war nicht so schlimm, es hat genug Tische…

Struttura situata a circa sette minuti di taxi dall’aeroporto e fuori dal centro comunque facilmente raggiungibile con i tram 14 e 18 che si prendono entrambi a 50 metri dall’hotel e con solo 15 minuti ti portano in pieno centro fermata Bel Air da dove si è già ai piedi del centro storico e sul lago. La struttura si presenta rinnovata da ristrutturazione ma ritengo molto disorganizzata e certamente da migliorare su tanti aspetti. Le camere sono più che comode con letto matrimoniale king size purtroppo non sistemato all’italiana ma con i piumini a sacco. Bagno comodo con ampia doccia dove ovviamente è assente il bidet, mancano inoltre le ciabatte che per un 4 stelle è grossa pecca e nel frigo non ci sono bevande se non una bottiglia d’acqua che fanno trovare sul tavolo all’arrivo. Purtroppo lascia a desiderare la pulizia ed ancor peggio il secondo giorno non avevano neppure fatto la stanza per poi pulirla (in 10 minuti!!!) su ns richiesta intorno alle 18,00 e lascio spazio all’immaginazione sul livello della pulizia effettuata. Colazione sia di dolce che salato accettabile e con svariate proposte. Personale più che disponibile sia alla reception dove all’arrivo abbiamo trovato un ragazzo che parlava pure italiano molto propenso a dare info, simpatici e disponibili anche in sala colazione. Check In e Check out troppo lenti e seppur con poche persone in attesa questo dovuto dalla presenza di un solo operatore, situazione che abbiamo notato anche nei gironi del ns soggiorno. Ritengo comunque sia una buona soluzione per chi vuole spendere parecchio in meno rispetto alle strutture in pieno centro anche per il semplice e veloce collegamento con il tram quest’ultimo come i bus si possono utilizzare totalmente gratuiti facendosi consegnare i biglietti alla reception che valgono per tutto il Vs soggiorno.

Hotel is nice, room size differs from room to room, but still ok. Staff are helpful and location is very good, close to the old town

This is a lower budget airport hotel option but they pleasantly surprised me with good things. Having stayed at 10 previous hotels on this trip, this was hands down the most comfortable linen and bed. Really comfortable. Convenient to the airport naturally but be aware if your flight leaves outside their shuttle times, you have to find your own way. I was able to walk but if it rains, or is dark and you have luggage, you would struggle. The breakfast was exceptional for someone with diet restrictions. There is good signage, the staff were well informed to help me with non-dairy milk. I was super impressed (photo attached). I stayed in a city hotel later in the month in Geneva and I was yearning to come back to this hotel, so that says something. Well done Ibis. This will make me consider Ibis all around the world now.

The Geneva Marriott is an attractive, contemporary hotel located roughly near the airport, and since the shuttle doesn't run that often, you might be better off making the walk, as I did. For me it was a matter of some 20 minutes, but depending on your starting point at the airport, it could easily be less. Much closer to the hotel is the quite large Balexert shopping mall at 7 or 8 minutes' walk. The center of town can be also be walked to, as the way is rather straightforward, though it is noticeably farther than the airport, making the trams that stop very close to the hotel an option. Of course you will have to ask for your free Geneva public transport card, as the hotel makes no mention of these at its own initiative. I liked the fact that I was offered a late checkout immediately on arrival. I didn't like hearing that breakfast is available to platinum Marriott Rewards members in the executive lounge only, a marked departure from standard practice elsewhere in Europe - not just at Marriotts, but also, for example, at their large American competitor also located near the airport. As it was, when I was ready for breakfast on the morning of my one-night stay, it turned out that something had gone wrong and as a consequence, breakfast was offered only in the restaurant. The assortment there was between good and very good, which I'm sure wouldn't have been the case in the lounge. The lounge had already disappointed the previous evening. I went shortly before 18:00 just to make sure that food would still be available when I was expecting to have the time, just after 19:00. The employee said yes, but there was virtually nothing left when returned; she might have had the courtesy to mention that they would stop replenishing dishes, but this would have required some thought from the guest's perspective. The gym was not so great, either; from a large and modern Marriott I'd expect better. All in all, acceptable, but if breakfast in the lounge is as meager as I suspect, then I would probably not favor this property.

لقد كانت تحربه رائعه ..... نبدا من الاستقبال الرائعه ، و من ثم من جمال الغرف و نظافه الغرف و البرك المدفئه ، و يوجد لديهم فريق ترفيه رائعه و معاملتهم اكثر من رائعه .... و اكثر ما لديهم رائعه هوه النظافه العامه و المعامله الجيده