The Yanné, Onsen Hotel

Ini adalah hotel baharu dengan sikap perkhidmatan yang sangat baik. Mereka mempunyai pelayan WeChat untuk mengatur perkhidmatan pada bila-bila masa, dan mereka berbahasa Cina. Hotel ini mempunyai bas ulang-alik ke Genting Casino setiap jam. Tiada Wi-Fi di resort bilik dan ia sangat mahal. Saya suka bersih dan tenang. Adalah disyorkan untuk tinggal di sini

Sentiasa tiada sesiapa di kaunter penerimaan tetamu, dan sangat menyusahkan untuk pergi ke kasino. Apabila saya mendaftar masuk, saya tidak mengingatkan saya bahawa saya akan memotong 100 sejam untuk daftar keluar lewat pada hari berikutnya. Saya menghantar peringatan Whatsapp keesokan harinya semasa saya masih tidur. Siapa yang boleh melihatnya? Saya mendaftar keluar lewat setengah jam, dan meja depan menunggu di pintu bilik, kerana takut saya tidak akan menerima 100. Tolong jangan datang kedai penangkal petir ini, siapa yang datang akan tersalah.

- Easy check in and out process, friendly staffs. - onsen was quite disappointing. Temperature is not as stated (too cold) - Rooms are not soundproof, can hear people stomping and running above the unit, shouting from other units in the same floor, people walking and talking at the corridor.

Overall it was a good, the view of the room is nice and Onsen HotSpring was ok just a bit small and run down. However, there is few inconvenient which to be improved. Such as the direction to the hotel the road is not clear and lack street lights, the parking was far to another building (Plus point the walkways pleasant as the weather was nice) They have EV charging stations which is good EV Evolution so for those need charging can got to Tower 7. Something the hotel should highlight as well. Room wise was good get the Mountain View. Except for the toilet bowl which was broken. 😂 For a short stay for family of 3 it’s good and near to Skyworld Park.

Hotel is really nice and clean. The onsen facility is good. Suitable for a family trip. The view of our room is fantastic

Pros: - 4 people unit with big living room and kitchen. It is more like a service apartment style instead of hotel. - Nice onsen experience and public session was not crowded even though we went on Sunday. 1 hour free onsen is more than enough. - Got aircon in the room. - Housekeeping service is good. - Water with good heat and pressure. - No phone in the room but very fast response from WhatsApp reception service. Cons： - Parking is not easy. No clear signboard and hard to find. Hard to find our way back to the hotel tower after parking. - Sofa is too small for 4pax. - Limited choice of food at this location however you can always drive back to Genting first world if you have a car or take shuttle bus. - Disappointing pool. Small and noisy. It’s very crowded too as it’s a shared facility among the 4 towers. Not as pretty as it advertised. Same for the gym room. - Lift door open and close mechanism is weird. You have to press the front facing panel for the front life door to open. Experience it then you know, hard to explain here.