Hotel berhampiran Azalea Parc, Gent

It's one of the best hotels I've been to! It was my second time in Yalo and it's always a pleasure. If you go to Ghent this is the place to stay! The design is amazing and the staff is very helpful. The bedrooms are very different and with all the amenities you need to have an amazing stay, but better than that, they've turntables with Bluetooth so you can play your music. The rooftop is incredible ! Not to mention the bed... it seems like you're sleeping in a cloud!

Mooi hotel op een top locatie. Lekker in het centrum. Vriendelijk personeel. Diner vonden we aan de prijzige kant, maar smaakte werkelijk top. Dat maakte het goed. Ons volgende bezoek aan Gent weten we waar we weer gaan overnachten.

Location is quite convenient for tram and walking to centre. Room and bathroom and TV size are a bit small, but they are clean. Daily room cleaning did a good job, and the receptionists are really helpful and friendly.

My recent four-day stay at the hotel in Gent, Belgium, housed in a charming 19th-century former monastery, was unfortunately marred by several significant issues. Upon arrival, the historic charm of the building was evident and quite captivating. However, the allure quickly dissipated as the stay progressed. Firstly, a standard room lacked en-suite toilets and shower compartments. While this detail is mentioned on the booking site, it is buried in the fine print, a detail easily missed by prospective guests. This is not an amenity gap one would expect from an establishment that charges €135 per night for a standard single-occupation room. Moreover, the hotel failed to provide hot water for two consecutive nights, despite repeated complaints. This fundamental necessity is non-negotiable for any guest, and the hotel’s inability to address the issue promptly was highly disappointing. The lighting situation in several rooms was another major letdown. There were no main lights, leaving rooms dimly lit. When reported, the receptionist unhelpfully and incorrectly stated that the lamps were merely for decoration. This lack of adequate lighting significantly impacted the comfort and usability of the rooms. Adding to the discomfort were the creaking floorboards in the corridors, which disturbed even not-so-light sleepers at midnight. The noise level was unacceptable and further disrupted what was supposed to be a restful stay. While the hotel's historic setting is undeniably beautiful, the experience was marred by these significant issues. For an established hotel, the expectations are high, and basic amenities like hot water, proper lighting, and sound insulation should be a given. Overall, my stay was disappointing, and these issues reflect poorly on the hotel's standards. Future guests should be aware of these potential inconveniences, especially given that some are not adequately disclosed upfront.

Perfectly comfortable bed, we had a perfect night in this high-standard and very charming hotel. The ceiling is really high, and gives the room some really pleasant space. The spa is also very pleasant, quiet and relaxing. Highly recommended!

The location and breakfast buffet make this hotel ideal for visiting Ghent. It's a short walk from the train station and. situated near some nice restaurants. You can easily walk to all the sights of Ghent or take the tram in front of the hotel. The bed is very comfortable. The room is large and bright. Everything is super clean. If you stay here, be sure to stop by the Brasserie de Moraal. It's just up the street. Lovely place for dinner. Good food. Reasonable prices. Cordial staff.

The positives to start with: modern and new hotel. Rooms are large and include a kitchen with oven and everything needed to eat. Now the negatives: as pointed out in many other reviews, the managers in duty turn out to be quite rude in the way they are addressing customers feedback and requests. I had an example of that tonight when I learned that the housekeeping in the room is not done on a daily basis unless you are asking for it. She argued with me that everyone knows that Marriott practice and knows that, as a client, you have to ask for it. How would you know as this is not written anywhere and not communicated when you check in ?... So be aware of that if you intend to stay at this hotel.You would expect that a chain like Marriott would treat their clients with professionalism and with transparency with regards to the description of the services included in the price. This is not the case visibly. Also, as mentioned often by other clients, the hotel is charging 19€ daily for the outdoor parking while the hotel is situated in an industrial zone far from downtown…first time I see that for a mid-range hotel located outside the city center. All in all, when you add up all of this, there is much better value elsewhere. I had nice experience at the Van der Valk hotels in Germany, I would recommend you pick up the one in this area and stay away from the Residence Inn.

The Location is near by Bus stop number 8 and then Go to the center The hotel is the best place your holiday

In combinatie met werken tijdens de Second Home Beurs in Flanders Expo, perfecte locatie. Binnen 5 minuten lopen van hotel naar de beurs. Ideaal.