Villa di Gent

Best location, middle of all touristic activities, historic facade with a modern interior. Good breakfast. Worth the price

A very disappointing stay at Novotel Centrum. Pros - Location. You can't get a better location. Close to everything including lots of eateries at your doorstep. Cons: Customer service - the customer service was the worst I've experienced in a long time. The staff were disinterested and rude. We checked in and I came down to advise that there were no baby beds in the room even though we had requested them well in advance and in all correspondence with the hotel before arriving. I was greeted with 'Hi, are you checking in' by the same person who checked me in no more than five minutes earlier. I would have accepted this but it happened again the next time I approached the reception desk. It was not a busy period for the hotel. I was rudely told off for asking again when I came downstairs to double check a second baby bed was indeed coming as only one had been delivered to the room in the time between first enquiring. I also made another enquiry during our stay and the staff member said they would provide me the answer but never got back to me. Room The room itself was dark and very old. I didn't want to spend any time in there. The rooms haven't been updated for a very long time and due to this the room felt dusty and not very clean. When the baby beds did arrive, one was in good condition and the other was in a terrible state. The material keeping the bed together was ripped in a number of places and the mattress itself was basically split in half due to being folded up so many times. I understand that baby beds are complementary, but this was not acceptable. When the rooms were cleaned, they only did a very surface level clean. Things weren't replaced and not all the rubbish was collected. Amenities We paid for breakfast and there were enough options. The bar had a good selection of Belgium beers on offer. There is a swimming pool outside that looks maintained but there is no safety fence around it so if you're outside in the bar area or in fact anywhere in the entrance area of the hotel you have to watch your children as they may accidentally walk into the pool.

Sehr schönes Hotel im Zentrum von Gent. Gebäude im klassizistischen Stil mit modernen Elementen. Tolles Frühstücksbüffet mit aufmerksamem Service. Check-in war ok, die Check-in Zeit 15 Uhr wurde leider nicht eingehalten. Wir haben aber netterweise ein Upgrade bekommen, daher hat sich das Warten gelohnt. Besonders schön sind die Zimmer mit Balkon zum Innenhof. Das Restaurant hatte geschlossen. Die Drinks im Innenhof waren sehr gut, der Service abends etwas langsam. Man ist vom Hotel schnell zu Fuß in der historischen Innenstadt. Gym und Pool klein aber gepflegt. Insgesamt ein tolles Hotel.

This hotel enjoys a wonderful location within feet of the old town. A 3 minute stroll takes you to a beautiful canal in the heart of the old city. The foyer, bar area and breakfast room are beautiful - full of character and period charm. Breakfast is good - even soy yogurts and milk alternatives were provided. Reception staff are mixed with some lacking basic hospitality skills. After a long journey you might expect a smile and a warm welcome, not rude as such but lacking charm. The rooms - I have stayed here 3 times in 3 different rooms, all of which were spacious. However, and this IS an issue for me, only a handful of rooms are in the main building. Some are in the external courtyard, worse still some are up external steps / decking (think American motel). I specified main building but they have a very liberal interpretation of this. It extends to all rooms accessed via the external courtyard. It wasn’t an issue for us as our room was 6 feet from the main door on ground level. I should also add that the room was very nice and spacious but stifflingly hot with no option to adjust the temperature. f you are on an upper deck, walking in the rain to go for breakfast may be a sticking point. The hotel also has another building (a 2 minute walk down the street) in a dark courtyard. The rooms are nice but make sure that you are aware of your accommodation. Having stayed in this part previously, I found it very annoying walking for breakfast and this area lacked the security of being in a hotel. In short, lovely location, nice hotel but do be aware of where exactly your room is situated - it could be in an external motel annex or in another building entirely. Tips : as you walk out of the hotel, turn right and right again by the Mariott and you will be by the canal. Tip 2 : there is an excellent supermarket directly opposite but it’s very easy to miss as it looks small and unassuming from the outside. Tip 3 : Tram no1 can be found directly opposite The Body Shop. It will take you to Sint Peters and very regular trains will take you to both Bruges and Brussels within 25 minutes at a cost of €10 ish per journey.

The room was modern and the building was older. The bed was huge! We did need to carry our cases up stairs but I knew they didn’t have a lift. It was fine and they offered to help. I really liked the room setup and the shower was great. Lovely temperature and water pressure. The pillows were comfortable too. My favourite thing of course is that there was a kettle and tea. The room was clean. It wasn’t too far to walk from the station or you could have got a tram. As an added bonus for us, there is a vegan bakery at the end of the street. Lovely staff.

quite far from the train station but close to attractions. a rather old hotel. the door locks are the round shaped ones. the hot water supply of the shower was not quite steady. the room is quite small for europe i think. the plus side is they gave us the room well before the official check in time. we arrived at around 10:30 and they gave us the room right away. there is a free breakfast buffet as well (even my room choice is the most basic one).

We picked this hotel for a long weekend stay in Ghent. Location was convenient, direct tram line to the central station, while walking distance to everything worth seeing in Ghent. The room was comfy, standard ibis equipment, nothing fancy - but clean, very neat and everything was functioning rather well. The breakfast was ok, nothing to write home about, but it was reasonable to set one up for a successful day of sightseeing. WiFi worked good.

Prima hotel, simpele maar nette en schone kamer. Wij zaten niet in het hoofdgebouw maar in het bijgebouw. Helaas waren het ook twee aparte bedden, van te voren wel een tweepersoonsbed aangevraagd maar toen werd er al aangegeven dit niet te kunnen beloven. De ligging van het hotel is geweldig, midden in het centrum.

A stay at Hotel Castel places you in the heart of Ghent, within a 5-minute walk of Citadel Park and Ghent University Botanical Garden. This hotel is 0.9 mi (1.4 km) from STAM Ghent City Museum and 1 mi (1.6 km) from Ghent ICC.Enjoy recreation amenities such as a sauna or take in the view from a terrace. This hotel also features complimentary wireless internet access and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Enjoy a meal at The Fevva or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8 AM to 10:30 AM for a fee.Featured amenities include a business center, luggage storage, and laundry facilities.Make yourself at home in one of the 12 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.