Hotel berhampiran Sint-Godelievekerk, Gent

Apartment we booked reminded me of my staying in Japan… Everything has a place and everything in its place. What’s required for 4 persons to sleep and bath are just machined to fit in and anything extra is available on payment… all are neat and clean. But, what stands out in this hotel is the hospitality of the staff… Almost all Staff are trained and tuned to address the customers in a professional way. Here I found a little extra. Attitude, service with smile. Never get irritated even for the silly queries or so. To name a few, Tessa, Innike, Xxxx, Yyyy were all so responsive and supportive to ensure you’re comfortable. So are the kitchen staff- Thai Lady, Philippines Chef and everyone. They not only serve but ensure that those who are still around at closing time, pick up their wants and Shut down. At the bar counter, forget the name, I asked for coffee and she came middle of her lunch and gave Any place or organization gets its name and pride by the staff on the ground and here they are. Keep it up Team. Some areas that could be improved upon. 1. Trash can be kept outside the rooms and house keeping staff can pick it up instead of guests bringing it down as If they litter all the way, it’d be a big mess. 2. For coffee/ tea making, since no house keeping comes around, there has to be a system where guests can pick up Tea, Coffee, Sugar and milk as required with a sense of ownership 3. Breakfast menu and dinner menu could be subtly changed to set the surprise expectations. 4. In the apartment, instructions to operate the Induction stove could help guests to be self starters. 5. Travel help- There could be stickers or posters showing your current location, how to get to important attractions / Places, Bus / train timings etc., Thank you team. Look forward to coming back.

Leuke ambiance, kamer was wel erg klein als luxe kamer (begane grond) en we hadden een terras uitkijkend op grof vuil op de binnenplaats ( ook zaten er nog sigaretten in de asbak buiten ) Gezien de tijd van het jaar was het uitzicht voor ons geen probleem . Misschien tip voor hotel om afval achter een schutting te plaatsen . Kamer was ook best koud , volgende keer nemen we pantoffels mee. Heerlijke douche , mooie badkamer. Heel vriendelijk personeel. Leuke aankleding , heilige hoekjes met een knipoog. Uitstekend ontbijt in mooie zaal, erg uitgebreid. Ook in de ontbijtzaal was het was fris, vooral aan de raam kant maar goed je kan je er op kleden.Ligging is perfect !!! Een aanrader ondanks wat puntjes!

quite far from the train station but close to attractions. a rather old hotel. the door locks are the round shaped ones. the hot water supply of the shower was not quite steady. the room is quite small for europe i think. the plus side is they gave us the room well before the official check in time. we arrived at around 10:30 and they gave us the room right away. there is a free breakfast buffet as well (even my room choice is the most basic one).

It is a great hotel, but it can be a better one if it hire quality staff. The front desk staff ( chubby guy with a glasses ) is a bit rude, throwing my passport to the desk after confirming the details. That’s make me wonder whether Belgians are in general that unfriendly, especially unfriendly to asian like me?

The room was modern and the building was older. The bed was huge! We did need to carry our cases up stairs but I knew they didn’t have a lift. It was fine and they offered to help. I really liked the room setup and the shower was great. Lovely temperature and water pressure. The pillows were comfortable too. My favourite thing of course is that there was a kettle and tea. The room was clean. It wasn’t too far to walk from the station or you could have got a tram. As an added bonus for us, there is a vegan bakery at the end of the street. Lovely staff.

We picked this hotel for a long weekend stay in Ghent. Location was convenient, direct tram line to the central station, while walking distance to everything worth seeing in Ghent. The room was comfy, standard ibis equipment, nothing fancy - but clean, very neat and everything was functioning rather well. The breakfast was ok, nothing to write home about, but it was reasonable to set one up for a successful day of sightseeing. WiFi worked good.

A little disappointed with the decor, quite run down and desperate for a refurbishment staff on the other hand were excellent and very attentive. Unfortunately being of low cost, attracts some of the wrong sort of clientele, too! We suffered with noisy people partying until 2am when we finally decided enough was enough and tried ringing reception, phone didn’t work, so personal visit to reception sorted the issue. Non-smoking rooms, stunk of smoke. Otherwise clean and reasonable beds. Breakfast was ok.

The hotel offers spacious rooms with minimalistic design, superb services and friendly staff. The hotel is usually busy, so popular. We indulged in the foods and drinks offered by the nice restaurant and enjoyed a spacious room with all tailored amenities. Any issue can be addressed with their responsive staff!