Hotel terbaik di Glenelg

No reception or front counter. To get in is is similar to booking cases at the airport with a computer system at the front door. Had a problem with the operation (probably me) and no sense out of the first phone call for help but no worries with the second call to another number. The place is looking a bit tired in the hall ways however painters are working out side so maybe going to do the interior. The room was good size being an older place, bathroom new and modern, overall a nice room with usual facilities, a look out over the city. 10th floor. Would go back again in the future.

Very nice place to stay. Great location etc. My only criticiscm is the tv is fixed to the wall nownere near the beds, so you cant watch tv in bed, and, the double couch was just too small and cheap an uncomfortable frankly. Definitely in need much better bigger comfy couches in the rooms.

A great central location. Very comfortable. My only complaint is that there is no light in the external staircase next to the linen store room. It’s dangerous if you come home after dark as you can’t see the stairs. Otherwise, a neat and tidy hotel . Thanks

服務人員都挺友善的，即使我不會英語，服務人員用手機幫助翻譯成中文幫我解決問題，入住非常開心

Easy check in and parking available. The rooms were big. The windows and carpet need a deep clean but the location is great and exactly what we needed for our overnight stay. The shower in the main bathroom however is not accessibility friendly as you need to step into a high bathtub with no handrail for support.

This is a beautiful Hotel in a fantastic location. It is truly superb however my experience with the staff was below par. I had to ask the cleaner not to talk incessantly and loudly outside my room at 8am in the morning. Breakfast was sloppily served and the breakfast buffet area was disjointed so people and plates are bumping, the omelette ordering system wasn't explained and the staff looked at me like I was stupid and causing them inconvenience. The pancake maker needs servicing. The CEO of the hotel was talking to his staff at 10:15 am which was 15 minutes before breakfast service stopped. I recognised him from his picture on the TV in the room saying how privileged the hotel was to have us as a guest, however he didn't smile at his guests or stop and say hello and ask perhaps how our experience was. He was aloof and disinterested and I think that is how his staff act too, eg the cleaner was not genuinely sorry for causing the early morning noise, nor was the reception staff truly respectful when they allowed a one hour room use extension but forgot to apply the extra time to the key lock so I was locked out and had to come down 8 floors to rectify get access to the room. The hotel has an offer that if you do not get your room serviced on a 2 night stay then a $10 food voucher applies. Well, that exercise turned out to be like stealing gold. I was eligible for $20 as I had books two rooms but staff were really reluctant to acknowledge this offer. It's a great idea as it saves them costs to launder sheets and towels and also saves costs to clean the room and replenish toiletries. I don't know why they appeared so reluctant to honor it. Except for staff and customer service this hotel would receive a five star rating from me but now only a three and a half.

環境房間一般吧

Comfortable, air-conditioning worked well. Clean. Pretty basic no toaster. Rooms Ageing, mainly the bathroom. Convenient location reasonably priced. Main light didn't work. Felt secure. Grateful on ground level, no stairs.

設施：還不錯吧 中規中矩 衞生：還不錯 環境：可以的 服務：還行 不是24小時前台一定要注意check in的最晚時間。都還可以。沒什麼硬傷。價格也還算合理。

普通的汽車旅館，設施有些舊了，距離海邊有一段距離，步行估計要20分鐘左右。關鍵是房間裏面總有一股潮濕發霉的味道，換了一個房間還是一樣。估計是普遍現象。來澳洲一個月，是墨爾本和阿德萊德裏最令人不適的一家旅社了。不推薦。