Hotel berhampiran Kaffekoppen, Gothenburg

I’ve booked a conference for our group with a few people traveling into Gothenburg internationally. However, due to circumstances outside our control, the meeting was cancelled. Because it was cancelled 4 days before the starting date, we could only get 15% of the money back. I understand that it is written clearly in the contract. However, the booking included accommodations, lunch and coffee breaks. The amount was actually substantial. If the rooms were booked separately, we could have cancelled them up to the day before with no penalties. My advice, book every item separately. By grouping all items together, there was a 10% discount, which is not worth the risk. As a good-will, I expected them to offer a discount next time I make a similar booking, which of course is not offered. So, I will communicate this to the entire company of 100+ people and make sure that we will not give business not only to Quality Hotel Panorama but the entire chain.

Very good location, easy to ready by foto when arriving the train station

在火車站坐60路直接到的酒店附近走路兩分鐘，在別墅區，還算方便，周圍吃飯不方便還好訂了早餐。酒店房間寬敞明亮，可以加床。淋浴間有一米X1.5米這麼大，水量超大水壓高，給了足夠的衣架。北歐的酒店似乎都沒有電熱水壺，能做到每天打掃。前台接待特別熱情親切，住宿分了兩個訂單，但服務人員愉快的將兩個訂單合併而且不用再搬來搬去，不錯的酒店，早餐豐富。

We just loved Gotyhenberg and the location next to the rail station of this scandic was just great. We chose it cause of thre breakfast and werent disappointed. The variety was just lovely. The room was small but cosy-the bed also small but very comfortable. The shower and facilities were nice. I am a tall person, so would have appreciated a slightly bigger room, but I am guessing there arent any, which isnt a big issue in itself. The big critique for us was the lack of helpful reception- we have come to get used to customer service oriented staff around the world where we have stayed, but when needing help to obtain a refund for a misprinted airport bus ticket, we were told they couldnt call and we would need to do so from the room at a cost. We just couldnt grasp this response as it seemed completely unhelpful and cold. Please can you address this for next time as when you are staying in a stange place what you need most is helpful, ”cant do enough for you” and customer oriented staff-otherwise why would you return?

This is the hotel I stayed every times when I traveled to Gothenburg. It's just above the central station but quiet and calm although near the traffic. Breakfast and bars are very good!

This was good hotel, located in the center of Gothenborg where you have good access to almost everything. It was a beautiful hotel with a good interior design. It was clean enough. As a not good point, we can say they don't put slipperies in the rooms that is a little annoying. Breakfast was perfect with a very good anf acceptable range of foods and drinks. Parking cost is too much here. It's almost 400 SEK per each day, buy you still have this alternative that park your car in some public parkings, with 10 minutes walking to the hotel and much lower cost.

Excellent newly opened hotel! Very comfortable bed and modern interior. I also enjoyed the Scandinavian style breakfast.

It’s very rare you find a hotel that checks all the boxes but this is it for me. Had the friendliest welcome when arriving at a late hour. The check in was quick, easy and I was in my room in no time. I’d forgotten adapters for my electrical items, the hotel was like no problem. Turns out the rooms have USB and USB-C plugs in the rooms so was covered. Moving onto the room. I had the best sleep ever. Perfect climate control. Wonderful views to wake up to and just every little detail was just amazing. After a delicious breakfast (lots of choice, Swedish and international cuisine), I explored the hotel further, the gym looks really good (I didn’t use it… just told myself I should have) and they also had a sauna. Moving outside, the location. The freshest air ever (it was nice to breath there) and literally just over the water from the city centre. If you like to walk, it’s perfectly acceptable however as I travelled with people who don’t like to walk, the hotel directed us to a bus stop one minute away. Literally two stops later, you’re in the centre. The hotel pointed out the work being done on the water front. There’ll soon be the option of getting back and forth that way. Finally, the team. It’s clear that this hotel clearly has the customers at the heart of what they do. Everyone I spoke to was warm, friendly and open to sharing hints and tips to make our stay in Gothenburg magical. And it was… EVERYONE needs to visit this wonderful city. I’m already planning my next trip and I will definitely stay again at this hotel.

Ne pas se fier aux photos, l’intérieur a récemment été refait c’est très beau et super propre. Espaces communs parfait, chambre parfaite et confortable. Grands espaces extérieurs. Petit déjeuner très bien fourni. Accueil chaleureux. Allez y les yeux fermés !