Pengguna Tetamu
10 Januari 2024
We booked this place for a one night stay with our children (3 and 6 years) as it was the best recommended available option in Greymouth. It was our daughter‘s 6th Birthday and we informed the Hostel via the booking on their Homepage. So far we were not aware that children under the age of 13 are not welcomed in this house. Fair enough but as we especially mentioned the very special day and we received a conformation, telling us that cancellations for bookings via their Homepage are only possible via their Homepage, it would have been of help being told that this place is not ment for little ones. Telling a 6 year old girl and her Little Brother, that they are not wanted, are not allowed to be visible and hearable directly was actually not the way we would have expected being informed of of a detail that can ne found in the FAQ. Such information should be more visible, this way it felt like beeing unwanted but our money is wanted never the less. The place itself is tidy (the tidies Backpackers we ever stayed at) and clean but full of rules and our 4-bed-Room was located under the corridor where we could hear every step from above.
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