Steigenberger Icons Guangzhou

My recent stay at Silks Club Guangzhou was highly satisfactory. The hotel features an elegant environment, and the rooms are spacious and comfortable, providing a very relaxing experience. During my stay, I also tried the Malaysian restaurant in the hotel. For lunch, we ordered a set meal for two, which had very generous portions, though the taste was somewhat average. Breakfast was also served at the same restaurant. While I missed it due to rest, my wife and child gave very positive feedback on the quality and taste of the breakfast. Special thanks to the staff member Anny, who thoughtfully arranged our room and ski tickets and also provided the shuttle bus schedule. Her attentive and detailed service left a great impression. I look forward to staying here again!

Nice hotel Clean Nice pool Awesome breakfast Good location

Exceptional customer service by Coco, who was the manager on duty, from the minute we arrived at the hotel all the way till the very end. It was our first time visiting Sunac and she helped us every day to ensure we could get into the parks without any hassle. I left something valuable in the safe after check out and she even has gone out her way to find a solution to have those delivered to me which I appreciate deeply. Highly recommended. Much better than my stay at another 5 star hotel I stayed in Guangzhou a few weeks ago.

It’s my husband and me happy 6th anniversary, to celebrate this also comes with 2 kids, thank you so much of Front Office CoCo who suggested we upgrade our normal 1 bedroom to suite room on higher floor and quiet corner of the floor, so we could enjoy our family time privately, and thanks CoCo to arrange a fruit cake for celebrating our anniversary, and also organised all tickets can cover 4 of us to enjoy skiing and the theme park in different days, so we had plenty of time to enjoy the games, the suite also comes with nice view, located exactly in the middle of the lake, we could see the great view from the balcony. Thanks for information to going out and appointment for shuttle timetable for tourist bus to go back home, the house keeping and Bell service also being so welcomed, will be back shortly.

My children loved the huge playground and very responsive service from the staff. Special thanks to Arina and another male reception staff on morning duty.

They have awesome service and very helpful , the hotel is clean and quiet , the bed is sooo comfortable , enjoyed it so much !