Steigenberger Icons Guangzhou

Sarapannya kaya, kemudahan hiburan lengkap, acara sukan cantik, persekitarannya indah, dan reka bentuknya maju. Kami juga menaik taraf suite kami secara percuma, yang sangat bagus!

They have awesome service and very helpful , the hotel is clean and quiet , the bed is sooo comfortable , enjoyed it so much !

The hotel room is spacious and the service at the reception is excellent, especially from the staff Anny. She is caring and detail-oriented to ensure we have a good stay.

As a modern and nice hotel with good associated facilities such as shopping mall and entertainment facilities. Front desk staff, Lily is rather helpfull in assisting my family to issue tickets for skiing and snowboarding. The food provided by the hotel is also with excellent quality. We will visit sooner or later.

It's a spacious, family friendly hotel. All staff are very responsive. Wendy 小楊 is very professional with follow-up post trip. 6 stars experience. Good value for money. 值得推介!

The hotel is very grand and the staff is very friendly and helpful. We stayed with two kids and we contacted the staff Anny and she promptly provided kids’ toiletries supplies to us. It was very great experience.

Had a fabulous stay. We were there for the skiing and amusement parks, and the location couldn't be better. Convenient shuttle service between the mall and hotel. Otherwise didi is no more than 10rmb. Good spread for breakfast although it's mainly catered towards Chinese cuisines. Only minor annoyance is the charge for children above 1.1m. Rooms were a very good size and comfortable bed. Nothing much more to ask for. Hotel staff were awesome. Anny and Lily were fantastic in every request. Both helpful and patient. Even the manager was pretty hands on too.

# Excellent Service and Accommodation I recently stayed at this hotel and was thoroughly impressed by the level of service and accommodation. The room was clean, comfortable, and well-appointed, and the hotel amenities exceeded my expectations. I'd like to give a special shout-out to the receptionist Lily, who went above and beyond to assist me. When I needed to extend my check-out time to fit my schedule, Lily was incredibly helpful and accommodating. In addition, the housekeeping staff also deserves praise for keeping the hotel spotless and tidy. They were attentive to every detail. I tried the Thai restaurant at their sister hotel next door, and their waiters provided exceptional service. The food was delicious, and the staff was knowledgeable, attentive, and eager to ensure I had a wonderful dining experience. Overall, I would highly recommend this hotel to anyone looking for a pleasant and stress-free stay.

Large rooms with great views of the lake. The swimming pool and gym were lovely too. Staff were helpful and offered golf buggy ride to the other hotels within the lake area.