EvaVLeePP
13 November 2024
We stayed for two nights from October 28 to 29 before heading to Yangshuo for another two nights. Originally, we had booked a different hotel for a three-night stay upon our return from Yangshuo. However, after our memorable experience during our first two nights in Guilin and the outstanding service we received, we decided to cancel our initial booking and rebook the Holiday Inn for an additional three nights. We have no regrets at all!
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Location: The location of the hotel is unbeatable, situated right at the tip of Zhengyang Pedestrian Street. We were surrounded by a fantastic array of shops, including food options, souvenirs, clothing stores, and even a McDonald's. Everything we needed was within walking distance, including popular tourist attractions. While most shops close around 11:30 PM, we found the noise levels at night to be minimal and manageable.
Breakfast Spread: The breakfast offered a delightful surprise with their mifen, a local rice noodle dish that my parents enjoyed every day of our stay. The other breakfast options were standard but satisfactory, leaving us with no complaints.
Cleanliness: As expected from a Holiday Inn, the cleanliness was top-notch. The bathrooms were spotless, with no signs of mold or issues in the shower.
Service: The service was exceptional. Miranda truly stood out, making our stay memorable with her outstanding customer service. Our positive experience began even before our arrival in China when we contacted the hotel to arrange an airport transfer. Miranda's ability to communicate in basic English was a tremendous help, given our limited Mandarin skills. The rest of the staff were equally impressive, and the daily cleaning ladies were friendly and accommodating.
Overall, our stay was fantastic, and I highly recommend this hotel for its prime location, cleanliness, and exceptional service!
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