Ulasan Orange Hotel (Guiyang Grand Cross)

Jawapan daripada Pihak Penginapan: 【住大十字，賞甲秀樓】感謝您細緻又暖心的評價！很高興房間各方面體驗都能超出您的預期。我們始終用心把控衞生、環境與床品細節，力求給每位客人舒適的入住感受。期待您再次光臨，祝您萬事順心！

Jawapan daripada Pihak Penginapan: 尊敬的賓客您好！非常抱歉本次入住沒能給到您滿意的體驗，尤其在客房衞生、保潔服務跟進上出現嚴重疏漏，衣櫃積灰、沙發有污漬、致電前台安排垃圾清理卻未及時處理，我們深感自責，向您誠懇致歉！非常感謝您細緻真實的評價，您提出的每一處問題我們已立刻同步客房、前台全員覆盤追責。已加急安排全屋深度保潔，對衣櫃死角、沙發軟裝進行全面除塵除垢、細緻消殺；同時嚴格整改前台服務對接流程，客人報修、保潔需求登記 - 派單 - 跟進 - 閉環全程落實，杜絕承諾不兑現、服務拖沓漏辦的情況。也理解您覺得本店定價不低、性價比未達預期的感受，作為連鎖品牌，我們本該在衞生品質和服務細節上匹配定價標準，這次確實沒能做到位。我們會立刻狠抓客房衞生標準、優化服務響應效率，用心補齊短板、提升入住性價比。再次為糟糕的衞生與服務疏忽向您致歉，我們一定會認真整改落實，也懇請給我們一次改進提升的機會，期待後續能以全新的服務和衞生品質重新獲得您的認可！

Jawapan daripada Pihak Penginapan: [Quiet and Temperature-Controlled, Comfortable Stay] Thank you so much for taking the time to share such a detailed and thoughtful review! Our entire team is honored and encouraged by your comment. Regarding your comments: Thoughtful Service: We firmly believe that a genuine smile and proactive care are the foundation of service. We are delighted that our front desk staff provided you with a warm stay, and your recognition will motivate us to continue providing meticulous and thoughtful service. Comfortable Environment: The hotel is committed to creating a quiet and peaceful environment for guests to enjoy a good night's sleep. We are delighted to hear your positive feedback on the soundproofing, light blocking, and view from the window; this is exactly the effect we strive to achieve. Cleanliness and Purity: "Spotless" is our basic requirement for room cleanliness, and your high praise is the greatest reward for our daily work. Convenient Facilities: To make our guests' stay more comfortable and efficient, we continuously invest in the design and maintenance of our facilities. Your satisfaction with the mattress, water pressure, internet, etc., is crucial to us. Your recognition is the warmest motivation for our progress. "I will definitely choose this hotel again next time"—this is the affirmation we most want to hear. Our entire team is ready and looks forward to providing you with satisfactory service again on your next visit. We wish you a pleasant life and look forward to seeing you again!

Jawapan daripada Pihak Penginapan: 【咖啡為伴，旅居愜意】尊敬的客人，您好！非常感謝您選擇入住貴陽桔子酒店，並抽出寶貴時間分享您的美好評語！看到您對房間視野和整體入住體驗的認可，我們倍感榮幸與欣喜。能讓您在旅途中感受到“非常舒適”，並在房間裏就能一覽貴陽全景，為您的旅程增添一份美好記憶，是我們最大的追求。您的每一次“認準”，都是對我們莫大的信任與鼓勵，我們一定會繼續保持高品質的服務與設施，努力不辜負您的每一次選擇。期待您的再次光臨，祝您旅途愉快，生活順心！

Jawapan daripada Pihak Penginapan: [Near Dashizi, Admiring Jiaxiu Tower] Thank you for your thoughtful sharing and high recommendation! We are truly delighted to know that you and your family had a wonderful weekend here. The hotel's excellent location makes your family trip easier and more convenient, which is fantastic! Your recognition of the hotel service and breakfast is a great encouragement to our team, and we will continue to maintain and strive to do even better. A satisfying stay is our greatest pursuit. We sincerely look forward to welcoming you and your family again in the near future, and continuing to provide you with a warm and convenient stay experience on your next trip to Guiyang. Wishing you and your family a happy and healthy life!

Jawapan daripada Pihak Penginapan: 【近民生小吃，四百米達】尊敬的賓客您好，小桔開心不已，通過客官的點評，字裡行間都看到了對小桔子的認可，您的滿意就是我們前進最大的動力啦，一直以來，小桔子都始終秉承着為每一位客官提供物所超值的服務信念，把客人當家人，提供温暖的住宿體驗。再次感謝客官對小桔子的支持與厚愛，期待下一次與客官您的相遇，祝客官一切順利，每天都有好心情，還希望客官常回來看看小桔子喲！

Jawapan daripada Pihak Penginapan: [Buffet Healthy Breakfast] Dear Guest, Xiaoju is overjoyed! Reading your review made our entire team feel incredibly warm and happy. We are relieved that we were able to successfully find and return your charger, preventing any future trouble. We hope this small gesture brought you convenience and a pleasant surprise; your satisfaction is our greatest encouragement. Wishing you all the best and a wonderful day!

Jawapan daripada Pihak Penginapan: 【Buffet Healthy Breakfast】Dear Guest: Hello! Thank you for choosing Orange Hotel Guiyang Grand Cross. We've saved all our romantic memories for you, hoping Orange will be the warmest and most unique memory you have! Thank you for your recognition and support of Orange Hotel. We wish you a happy life and smooth work!

Jawapan daripada Pihak Penginapan: 【24小時自助洗衣房】尊敬的賓客：您好！非常感謝您選擇桔子貴陽大十字酒店，並用您寶貴的時間分享您的入住體驗，酒店地處貴陽市中心，有着都市的熱鬧和方便，毗鄰噴水池商圈，距離中山西路地鐵站一百米，酒店附近有大型購物商場，距離黔靈山公園2公里，甲秀樓1公里，東山寺1.6公里，酒店配有機器人寶寶無接觸送物，在疫情期間守護您的安全，酒店有自助辦理系統，30秒辦理入住，零秒退房等設施，在桔子貴陽大十字酒店，無論您是吃喝玩樂，都是最佳的選擇，酒店全體員工期待您再次入住！

Jawapan daripada Pihak Penginapan: 【Buffet-Style Healthy Breakfast】Dear Valued Guest, Thank you for staying at Orange Hotel Guiyang Dashizi. Even while you are away, Orange Hotel hopes to provide you with the warmth and comfort of home. Orange Hotel Guiyang Dashizi is located at No. 1, Zhonghua South Road, in the Flower Building, in the heart of Guiyang. It is conveniently located near the airport and high-speed rail station, accessible by subway. The surrounding commercial area is bustling and can meet your needs for dining, accommodation, transportation, sightseeing, entertainment, and shopping. Our breakfast ingredients are delivered fresh daily. The hotel rooms strictly adhere to a "one guest, one change" policy, upholding a "clean and tidy" standard. The hotel's space design emphasizes openness, freedom, and naturalness. We focus on a healthy, happy, and energetic guest experience. Our front desk is dedicated to providing you with the warmest service, and all the hotel staff look forward to your next visit!

Jawapan daripada Pihak Penginapan: 【Located in the heart of the city center】Dear Guest: Thank you for choosing Orange Hotel Guiyang Grand Cross. We appreciate your stay and sharing your experience. We are delighted that you appreciated every aspect of our service. Your detailed description conveyed the happiness your trip brought you, which is exactly what we strive for. This will continue to motivate us to improve and improve. We look forward to serving you again!

Jawapan daripada Pihak Penginapan: [Located in the heart of the city center] Dear Guest, Thank you for choosing to stay at Orange Hotel and taking the time to share your experience. We sincerely apologize that your stay did not meet your expectations. First, regarding the hygiene issues you mentioned, we take them very seriously and have immediately launched an investigation. Ensuring thorough cleaning of guest rooms is our most basic responsibility. We will not shy away from oversights such as watermarks on the sink, cigarette butts in the shower, and dust on the toilet paper holder. We have provided enhanced training and reviewed procedures for the relevant teams to ensure such situations do not recur. Your description of the hotel environment and elevator usage is very objective. As it is a complex building, elevator capacity can indeed be slightly strained during peak hours. We will continue to optimize check-in flow guidance and consider communicating with the building management to seek better solutions, striving to provide guests with a more convenient experience. Finally, thank you very much for your recognition and encouragement of our front desk service team. This is a great support for our colleagues. We should have maintained this enthusiasm in every detail of your stay, but unfortunately, the hygiene issues have compromised our experience. We sincerely apologize again. We sincerely hope to have the opportunity to present you with a completely refreshed and truly Orange-quality stay experience on your next visit.

Jawapan daripada Pihak Penginapan: 【Located in the heart of the city center】Dear guest, we value your feedback. While striving to create a first-class accommodation environment for our guests, we also need to provide you with thoughtful and meticulous service. Your recognition and affirmation are the foundation of the hotel's survival and development. Little Orange will not let you down and will continue to work hard. We hope that you will see a brand new Little Orange every time you come!

Jawapan daripada Pihak Penginapan: [30-Second Check-in] [Snack Street Just a Step Away] Dear Guest: Hello! Thank you for choosing Orange Guiyang Dashizi Hotel. Orange firmly believes that a good reputation and service spread from your satisfaction, and we are honored to provide you with excellent service!