Pearl Gallery Hotel Guiyang

The location of the hotel is not ideal so they try to make it up with service. However the service is not up to standard. Lulu offered transfer from hotel to railway station this morning but she forgot to book the car! They want to help in many aspects but in vain and caused inconvenience and disturbance to the guests

Excellent service with personal touch , Facilities is clean , Staffs very attentive breakfast is amazing . A must visit whenever you are in Guiyang !

The service at the hotel is the best I have experienced so far anywhere in the world. The front desk and bartenders, servers like Judy, Elsa and Ivy constantly offered help, providing snacks, fruits and soup, afternoon tea and hands with luggages. and room services. The breakfast is ample with choices and cookers/servers go all the way beyond to help guests … keep up with good services and the hotel will win hearts of people and be rewarded.

One word to describe our stay at Maison Albar is spectacular. We received spectacular service, spectacular food and got upgraded to a spectacular room. Our concierge Alex, greeted us with warm smiles and helped us with everything thing that we needed. He ensured that our stay was comfortable, checked up on us in case we needed anything and was always available if need be. If I had to rate all of my stays in hotels throughout my life, I would definitely say that Maison Albar comes out on top. Their customer service is so phenomenal from the moment you enter to the moment that you leave. If I could live out of any hotel for the rest of my life, I’d choose this one. We stayed here for an occasion - a birthday celebration. We received complimentary drinks, cakes as well as dishes when we went for their exceptional 7-course fine dining experience. Eric, the manager of the restaurant makes sure to tell you what you’re eating, makes sure that you’re comfortable and makes sure that you don’t have any needs because everything is met before asking for anything. The room itself is meticulously clean, spacious they provide you with high end amenities, complimentary stocked up fridge and Maison Margiela products that leaves you with a naturally perfumed scent. I also love the the daily fruit, beverages and afternoons snacks that they leave in your room. If you are still feeling peckish after all this, you can pop into their French bakery on the ground floor, just in case you wanted an extra indulgence. Also, please also try out their delectable breakfast buffet spread. Thank you to the staff at Maison Albar for making us feel welcomed, comfortable and special.

服務：總結是感覺自己在當**:-） Nicole,Seven,Mia,Tina的私人管家滿足了我入住以來的所以請求，很妥帖。感覺酒店的服務是潤物細無聲的那種類型，很舒服又不會過火。 餐廳的工作人員服務sop也都十分完善，運營已經很成熟。新來的小妹妹雖然青澀但已經能提供很流暢且高質的服務體驗。 門口迎賓的小哥也都會貼心的進行開門服務，和迎賓指引。客房服務都十分熱情，外面也是酒店工作人員送到門前。 個人體驗來看完全會為這裏的服務及環境體驗進行買單，且以後會再次入住。 環境： 香氛，設計典雅，燈管偏向幽暗，暖黃調；背景樂也很舒緩。 而且酒店的工作人員都很高質量，看着也很養眼🧎♀️ 酒店的健身房是24小時的，已有的設備已經能滿足基本健身需求，設施使用感很好。健身房的阿姨也非常熱心地介紹健身房裡的服務，並且積極詢問有是否需要幫助的。健身房也有每日水果和voss礦泉水可自取，配備毛巾。 房間： 有區分吸煙房和無煙房可以根據需求進行選擇入住。 床品也可以根據自己的枕頭習慣進行選擇，並且每晚提供睡前甜點（預計7點左右）以及夜床服務（預計5:30左右。）。 房間的洗漱出品是Diptyque，香味以及使用感都很好。 房間隔音及隔光，入住感受都屬於都非常好類型。 唯一需要注意的可能就是房間沒有智能控制。 房間Mini Bar免費且每日填補，每日水果放送。 美食： 套餐中的晚餐、下午茶出品都可圈可點，酒吧的月落桂花釀也很好喝！早餐的可選擇性也很高。

首先不論房間還有公共區域的硬件設施都是不錯的 我要吹爆的是他們獨有是管家式服務 不論幾點幾乎有求必應的 服務既體貼又到位 管家帶領參觀全酒店並有相應的講解 從處處體現的設計師的用心 到地下車庫都有藝術作品鋪設的氛圍 總而言之這兩天入住體驗感很好 餐食也是值得誇讚的 且不説menu提供的主餐下午茶 即使夜間餓了送到房間的牛肉麪亦是可圈可點 到店第二天已開始頻頻經推薦身邊好友家人了 尤其適合初到貴陽第一站 相信我 接機服務不要太香了