Hotel Onna dengan Gim

Maybe due to weather issue, seems some mosquitoes and flies,, even inside room, the hotel is a bit old but kept not bad, service is perfect too, I like their velvet parking, just 1000yen/night and you may drop off at door. Amenities are adequate but I don't like the package of toothpaste which was a small bag and hard to open. Room was spacious; some shops around after crossing the bridge, if the convenience store can extend working hours, e.g 0200 ? I think it would be perfect as some of guests, like us, may arrive late at night.

Hotel was great! There were food trucks and in-house hotel cafe that you could get your meals from. Super convenient! Swimming pool was in a separate block above the carpark which kept sound at minimal even if you are facing the pool. Room has all the facilities needed for those who DIY meals or wash & dry laundry.

Overall, this is a great leisure-oriented hotel. Despite lacking a private beach, its brand-new condition ensures all facilities are in top shape. The rooms are incredibly roomy and feature large sea-view balconies. For recreation, there are both indoor and outdoor pools, as well as a public bath and sauna. Breakfast is also a highlight, offering fresh and delicious choices every morning.

從機場出來坐120路公交車，在熱田站下車就能直接到酒店門口，很方便。 酒店非常新，裝修很有審美，枕頭睡得很好。酒店的法餐非常美味，有主廚創新設計的菜品，既精緻又有驚喜，連餐盤都像藝術品般賞心悦目。 服務完全超出預期，工作人員會記住客人的偏好，讓人感覺非常貼心。 整體體驗非常滿意，下次一定還會再來！

Outstanding Family Resort Experience We had a wonderful stay and would highly recommend this resort to families visiting Okinawa. The service throughout our stay was excellent. Every staff member we encountered was warm, helpful, and genuinely committed to making our holiday memorable. One of the best decisions we made was purchasing the Savvy Club package. It offered excellent value through discounts on restaurants and activities, and an added bonus was that lunch and dinner were complimentary for children under 12. For families, this made a significant difference and enhanced the overall experience. The range of activities available was truly impressive. Beyond the usual water sports, there were opportunities for snorkeling, diving, and unique marine life programs. Our children especially loved the experiences with the sea turtles and dolphins, which became the highlight of the trip and created memories they will talk about for years to come. Swimming with the dolphins was particularly special and an experience we will never forget. Another standout feature was the indoor water park. It was a huge hit with our children and provided the perfect alternative when the weather was either rainy or simply too hot to be outdoors. Having such a high-quality indoor facility meant there was always something fun for the kids to do regardless of the conditions. What stood out most was the level of care shown by the staff. As we had a very early flight on our departure day, we informed the hotel that we would be checking out before breakfast service started. Without hesitation, they kindly prepared breakfast bento boxes for our family to take with us. It was a thoughtful gesture that perfectly reflected the hotel’s exceptional hospitality. From the facilities and activities to the outstanding service, this was one of our favourite family holidays. The children are already asking when we can come back, which says it all.

今回で2度目の宿泊になります。 前回とても素晴らしい滞在だったため、またオリエンタルヒルズさんを選びました。今回も本当に素敵な時間を過ごすことができ、特にスタッフの皆さまのホスピタリティは相変わらず素晴らしかったです。パートナーもとても喜んでおり、心からリラックスできる幸せな時間となりました。 一点だけ気になったのは、バスルームでシャワーを使用した際、壁の四隅から黒いカビのようなものが床に流れてきたことです。沖縄の高温多湿な環境ではカビ対策が難しいことは理解しておりますが、せっかくの素敵なホテルですので、この点が改善されるとより快適に過ごせるのではないかと思いました。 総合的には今回も大満足の滞在でした。またぜひ宿泊させていただきたいと思います。素敵な時間をありがとうございました。

The location is easy to reach even without a car thanks to regular bus connections. The setting itself is stunning — the hotel is located on a separate peninsula, and the views are truly magnificent. Unfortunately, the hotel building feels very old and worn out. It is difficult to perceive it as a high-end place in its current condition. Because of this, the prices for additional services and restaurants also feel overpriced. Dust, dirt, worn furniture, and even mold significantly spoil the overall impression. At the same time, there are many positive aspects. Some areas are beautiful, the food is very tasty, and the staff are extremely polite, attentive, and caring. However, there was also an issue with canceling part of my stay. I submitted a cancellation request, but it was repeatedly declined. Although the manager confirmed by email that the cancellation should be possible, they claimed the request never reached their system. If the hotel undergoes a proper renovation, I would gladly return. For now, my feelings are very mixed — the natural beauty and great service contrast strongly with the poor condition of the property.