Hotel Palawan dengan Gim

My stay at El Nido Resorts Lagen Island was nothing short of extraordinary. The staff's warmth and genuine hospitality were exceptional; they always wore smiles and went above and beyond to ensure a memorable experience. From assisting with ferry bookings to surprising me on my birthday with a beautifully decorated bed and a delightful cake, their thoughtfulness was truly heartwarming. Special thanks to Carell, Jojo, Harnie, John, and Arvin for their outstanding support. The resort's happy vibe upon arrival sets the tone, and you leave with a smile, longing for more. The complimentary tours, seamlessly integrated into the package, were made exceptional by the supportive guides, creating a private and well-timed experience. Opting for the overwater bungalow was a unique and enchanting experience, adding to the paradise that is El Nido Lagen Island. The buffet-style meals offered three times a day were a culinary delight. I wholeheartedly recommend El Nido Resorts Lagen Island for an unforgettable and highly recommended getaway. Thank you for an exceptional stay!

An absolute paradise for families! We had an amazing stay at Astoria Palawan. The highlight for the kids (and adults!) was definitely the Palawan Waterpark, which kept everyone entertained for hours. The resort grounds are beautifully maintained, the rooms are spacious and clean, and the beach view is stunning. Special shoutout to the staff who were incredibly accommodating and always greeted us with warm smiles. Highly recommended for anyone visiting Puerto Princesa!

We had an amazing stay at Sheraton Palawan! From the moment we arrived, the staff were incredibly accommodating and attentive, especially the front office team who made us feel right at home. Their smiles and professionalism truly set the tone for our vacation. A very special mention goes to Hassanul Caye from the restaurant — he went above and beyond in accommodating our requests and made every dining experience extra memorable. The food was absolutely delicious, with a variety of options that kept us looking forward to every meal. The pool is impressively huge and perfect for both relaxation and fun, while the updated amenities gave us that modern yet cozy feel we were looking for. On top of it all, the breathtaking mountain view added such a serene and refreshing touch to our stay. Overall, everything exceeded our expectations. Sheraton Palawan is truly a place where hospitality meets comfort, and we can’t wait to come back again soon!

A hidden paradise!  Located in a kinda secluded and very peaceful brgy, this beautiful work of art resort saved us from being grumpy after getting stuck in the middle of typhoon. Staff and their service was above and beyond. With their warm smile and accommodating nature, we couldn’t be happier.  We thought they’re the best part addition to this place!  Facility - top tier! Every thing was well thought, from the details to your needs, name it and its there.  Food was good and every day they offer different breakfast selections and wow! Delish!  Pool bar is a great touch too and the cocktails esp the sangria was delicious!  We’re travellers and this is the first time we fell inlove with a resort. It was a great experience and we will definitely be back next year with our family! Thank you so so much Carpe Diem! You made our vacation very very special and unforgettable!

This was an amazing hotel and a great price for the value. The pool was gorgeous, the room was small but clean and had all the essentials, and the breakfast was incredible. Service was exceptional as well and not to far from all the action but far enough so you don't hear it when sleeping.

We stayed in the King’s Prime View room (or something along those lines), and we honestly had a spectacular experience. The views were stunning — I’m sharing some photos because they really speak for themselves. The room was perfect: clean, comfortable, and very well maintained. The pools are great, super accessible, well-oriented for sun throughout the day, and overall very relaxing. The hotel is about 10–15 minutes away from the center. The on-site restaurant isn’t the best, of course, but the food is decent enough for dinner and does the job. Overall, we were very happy with our stay and would definitely recommend it.

I had such a wonderful and relaxing stay at this resort. From the moment I arrived, everything felt welcoming and effortless. I was greeted with a refreshing welcome drink, check-in was seamless, and my bags were taken straight to my room which made the arrival feel extra special. The room itself was spacious and very clean. I was pleasantly surprised with welcome chocolates and brownies, which was such a thoughtful touch. The room was fully equipped with everything you’d need: bottled water, a hairdryer, toiletries, a coffee station, and a fridge stocked with drinks and snacks for purchase. It felt comfortable and well-prepared for guests. One thing that really impressed me was the laundry service. They had my clothes washed and returned within three hours, which was incredibly convenient and efficient. The pool area is absolutely stunning and very clean. They have three restaurants on site, which gives great variety. I ordered poolside nachos with a carrot and apple drink and it was delicious. Breakfast is a proper buffet, leaning toward a full English-style spread with plenty of options. That said, I do think the bathroom could use a bit of attention. Water leaked through the shower door when showering, the shower head could benefit from a deep clean, and I noticed a few drain flies. It didn’t ruin my stay, but it’s an area that could definitely be improved. I also experienced a small issue at checkout. They were unable to provide change when I was settling my bill, which delayed things. There were only two staff members assisting with checkout, and although I was scheduled to leave at 6:00am with a breakfast pack, I only managed to leave at 6:30am and unfortunately without the breakfast. Overall, I truly enjoyed my stay. The resort is beautiful, the staff are warm and welcoming, and the overall atmosphere is relaxing. With a little more attention to bathroom maintenance and smoother early-morning checkout coordination, it would be close to perfect. I would still happily return.

This is a bit of a special place. The hotel is right at its own private beach. It‘s very isolated from everything else which can be nice if you don‘t want to leave the hotel at all. We wanted to go to the town some evenings and that is a bit of a challenge. You first have to take a golf car (which only runs until 10pm) and then change into a tricycle. The tricycles won‘t go directly to the hotel because the last bit of the road is too steep and winded. The other option is to walk along the beach for 20 minutes instead of using the golf car for the last bit, which we did a couple of times. It‘s not too dangerous but there are stray dogs. The food in the hotel restaurant was Italian and just ok, nothing amazing. The service was not great. Two women seem to know how to run a hotel but the rest of the staff were rather useless. They often seemed annoyed, even when we were just ordering food. We once asked about the zipline that is literally next door and they didn‘t know anything about it (price, time, how to get there). They organised a tour for us, which was great, but messed up the booking somehow so the tour guide thought we were only two people instead of four, which resulted in less food for lunch. And then they even charged us more for the tour. Our room was fine. Clean and no bugs. Yes, you can hear everything but we didn‘t mind that. The room was only made up on request though. The whole area is beautiful but there were a few things that annoyed us. So I wouldn‘t come back.

Overall, average hotel. I was disappointed and wouldn’t stay here again. Room: stayed 5 nights. The room has a mold smell upon entering that persisted even with the bathroom door closed. The toilet also flushed very slow and sometimes required 2 flushes. Room was spacious, and otherwise quite clean and comfortable. Quite dated and furniture had lots of dings/scratches which doesn’t really matter. Staff: I always try to be friendly to service workers because I know their work is hard. The staff I encountered seemed grossly disinterested. On the day of check in, I asked for some water (as I had to wait a few hours till check in), and was asked to pay 65 php for a bottle, but I witnessed another guest receive one for free. Not sure what happened. Also had some communication issues regarding laundry that I had done with the hotel. Perhaps the staff is overworked.. I didn’t experience the friendliness that other reviewers speak of. I do want to shout out Mou, the activities/tour coordinator! She was very friendly, and helpful in planning my activities. She helped address an issue I encountered with my tour very promptly and efficiently. Thank you Mou! Also thank you to the security guards who helped me call tricycles! I wouldn’t stay here again, nor would I recommend anyone to stay here. Suggestions: I think communication needs to be improved. If a staff member is busy, it is OK for them to let the guest know that it will be a moment. Would also recommend addressing the mold smell in room 320.

Marianne Suite is a great choice for travelers on a budget. The room was clean, simple, and had everything we needed for a comfortable stay. It may not be fancy, but it’s well-maintained and worth the price. The staff were friendly and helpful, making check-in and our entire stay smooth and hassle-free. The location is also convenient, with easy access to nearby establishments and transportation. Overall, it’s a practical and affordable place to stay. Highly recommended for those looking for comfort without spending too much.