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Bastion Hotel Schiphol Hoofddorp

Bastion Hotel Schiphol Hoofddorp

3.5/559 Ulasan
Amsterdam Airport
The Bastion Hotel at Adrianahoeve 8 (there are two Bastion hotels served by the airport shuttle, this is the one that is farther from the airport) was the only hotel available during the busy spring season in Amsterdam. Despite paying about 160 euro per night without breakfast, the stay was anything but friendly and comfortable, colored by the apalling attitude of the reception staff member, Kareem, and the unreliable shuttle service that they advertise as departing every fifteen minutes from the hotel to the airport. While the room itself was passable (motel style), we were yelled at and treated with contempt and indignity at the reception desk by Kareem, one of their staff members. We had simply asked him to order a shuttle bus for us, based on the advice of the reception desk employee the night before (she had said to order it in advance as it was unreliable, and that if it didn't come, the hotel would pay for a taxi to the airport). We calmly explained our reasons for ordering the shuttle service in advance, relaying what we had been instructed the night before by the other front desk staff. He disagreed, and started shouting at us for some unknown reason, showing absolute disrespect to us, as customers. In the end, the evening employee turned out to be right, as we waited one hour for the shuttle bus to arrive the next day, despite asking a different front desk staff member that was on duty that day, to call and check on the shuttle's whereabouts every fifteen minutes. As it was clear the shuttlebus would not be coming, he asked if he should order a taxi, and I agreed, and when the taxi arrived, he told me we would be charged. I told him that the other front desk staff member had guaranteed us that it would be free, if the shuttlebus didn't arrive. While the staff member seemed to listen to us, I do not know if they would have paid or not, as the shuttle arrived at the same time (after one hour) so we took it, while the taxi driver was left standing there without payment. It is apparent that this hotel is extremely poorly managed, and while the other members of the reception staff were not outright rude, as was Kareem, it was clear that they were not trained in customer service, and were overworked, as one of them was preparing breakfast, while trying to check in people, and deal with the shuttlebus nightmare. I would recommend any other hotel or even hostel over this one due to the inhuman treatment we were subjected to by Kareem, as well as the extreme unreliability of the shuttlebus when heading back to the airport from the hotel. I believe the only reason this hotel is in business is due to the demand for hotel rooms in Amsterdam out*****ping the supply of decent, well-served and managed lodgings.
Moxy Amsterdam Schiphol Airport

Moxy Amsterdam Schiphol Airport

4.2/574 Ulasan
Amsterdam Airport
One night stop. Shuttle from AMS the first irritant…not at all clear how to find it. Called and gave me directions and said I could also take NH shuttle. I spotted it and the grumpy driver acted as if another Moxy guest and I were crazy for wanting to get on his shuttle. After we told him hotel told us that, he allowed us on through puff of smoke from his cigarette. (He did assist w/ bags). BTW, shuttle is free coming but you must pay to get back. I know London has the hoppa but I expect to pay for that. I was glad to see they had food and we’ll stocked bar but concept is not working. The front desk, bar and food ordering all in one. The three attendants doing all they can but service was slow slow slow. Room very nice but few frills…no coffee, tea, ice bucket etc. Will look for something else next pass through AMS
Courtyard Amsterdam Airport

Courtyard Amsterdam Airport

4.1/5115 Ulasan
Amsterdam Airport
The front desk team at this Courtyard Marriott couldn't have been nicer to me during my stay! Admittedly, I am a demanding customer but they rose to the occasion. When I had trouble with a laundry order that was sent out for pressing, Julia somehow arranged to have my jacket, shirt and trousers pressed by someone in housekeeping after 10 PM at night. And for my trouble, she gave me free breakfasts for the rest of my stay. Rick found a way for me to print several long documents at no charge. And Fleur at the front desk gave me crucial advice about the timing of getting to the airport. Good customer service is rare these days and I commend the whole staff at this very busy hotel. I'll definitely stay here again.
IntercityHotel Amsterdam Airport

IntercityHotel Amsterdam Airport

4.6/5136 Ulasan
Amsterdam Airport
Very Pleasant Stay - No Real Complaints I stayed here for three nights in April 2023 and we had no issues - We stayed here because of the difficulties of finding a place to stay in Amsterdam and found this a pleasant, quiet alternative, the hotel is a bit out of the way in the sleepy town of Hoofddorp but is a mere 5 min walk from the station which is a 4 min train journey to Schipol Airport and 25 min or so train journey to Amsterdam-Centraal. We never had any issues using the train with them every 10 mins or so and running until early hours of the morning we had a good experience, the fares are cheap approx €6 to Amsterdam and €3 to the airport, although you can use contactless payments tio pay, The hotel itself is very modern, with the ability to cast to the TV in the room, the bathroom was nice and the noise from the airport was kept to a minimim by the thick windows. The beds were comfortable and the staff were friendly, the ability to check on on a machine was also nice as we were able to skip the queues and check right in. Would stay here again and reccomennd to anyone wanting to go to Amsterdam but can't find anywhere suitable in the centre!
Hotel Zwanenburg Amsterdam Airport

Hotel Zwanenburg Amsterdam Airport

3.2/589 Ulasan
So clean and good!
Park Plaza Amsterdam Airport

Park Plaza Amsterdam Airport

4.2/562 Ulasan
Amsterdam Airport
I would give this hotel 4 out of 5 stars. The negative parts of the experience was the poor selection of the breakfast especially for the price, and the bar closed an hour early despite the hotel information stating it is open until 1am. The positives however, were that it was a good price for the location, great link to the city, very friendly staff, clean and the room was very comfortable. I would stay again.

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