Hotel berhampiran Hainan Sports Training Hall, Haikou

Second time staying in this hotel and enjoying. Really good price/value. Hotel is in a central area and nice to relax alone or in couple.

Neat and funky, modern with some techy stuff. Bed was very comfortable, pillow was less ideal but suffices. Big room and spacious rest area which I like. The sound proofing was pretty decent so you don't hear the train passing by or the traffic noise, that is until your neighbour speaks loudly (thankfully not for long) or if someones slams the door hard (esp if you are sleeping). Great black out curtains which open on its own when you remove the key from its space and closes when you're stick it in (think it depends on how you set it before you leave the room). Bathroom was also splendid. As was the nespresso coffee- great for waking me up. A very comfortable place of rest until the final night- we were told that the sensor malfunctioned, waking us up in the middle of the night- curtains opening on its own, air-conditioning suddenly switching off (no we didn't change any settings for that to happen), lights turning on all of a sudden. All good otherwise.

I booked this as it was really close to the Haikou high speed rail station - and it is only a few mins walk away. Very clean and good service. Room is great in fact. Not many other facilities. But served its purpose.

This boutique hotel is right in front of the QiLou Street, everything like food, coffee, bubble tea and gift shop are just nearby. Simple, clean hotel room and great view from the hotel over Qilou street. Walk around is easy and it is also near to some local residential area. Morning local market is just nearby if you would like to see the locals doing their daily marketing.

After we update to a large family suite room (x2 room) , it was well maintained , cozy and comfortable. Toilet is privacy too. Location was very very convenient and walkable to most attractions too.  A special compliment to a customer service young lady 小姐姐 at the counter. She’s young and passionate about hotel management and her helpfulness in assisting us to local attractions. Her enthusiastic energy really need appraisal. Her work behaviors really an asset to Zizai Music hotel.  Highly recommend to guests who booked with them. I’ll believe you be well taken care of. 

非常漂亮的大堂，平安聖誕前夕濃濃的節日氛圍，好多人，好多豐富的活動，入住期間服務管家小林服務很及時，服務理念也很好，説話讓人有一種舒服得感覺。 綜合體驗下來都很好！重點贊大堂副理小林，這樣的工作人員也是我考量下次繼續入住的理由#親子出行

Atour light is a great hotel even though its not as big as other hotels. I like to praise the staff'for their positive, helpful attitude. I am satisfied with their service, especially a young man by the name of Yan Yee who goes beyond his duty to help with translation of english. Assist in booking our cab and assist especially with the mandarin address which we were clueless. Kudos to all the front line staff and ground staff who were very helpful even when they were busy. A young cheerful lady staff (did not get her name) was also very helpful too in helping us on our final day of checkout when we have difficulty with the didi booking App. We very much appreciated their fantastic service, the past few days of our stay here. Keep up the good job. Your management should be very proud to have such a great team. Our 4-nights stay here was made pleasant. We wish to thank the staff, senior staff & everyone for the service rendered. Our rooms are 1306 (me) & 1307 from 20-29th Nov 2024 and we are from Singapore. 👍🙏

Comfortable clean and new rooms at a good price. As such, it’s a very good for value hotel. However, Breakfast was quite simple and not really delicious or good. Hotel is just opposite a big shopping mall (9 level) so you can eat there and shop there or watch movie there or get foot massage in many places near the hotel. Very well located hotel and convenient due to its close proximity to shopping mall.

Very good the hotel around a lot shopping and food to eat the staff also very friendly and help me a lot and hotel the technology very good when you entre the room have 管家小杜我要聽什麽歌就可播放給我聽😄the room itself also very comfortable

Let's start with the positives. The rooms at the hotel were undeniably great. They were spacious, well-designed, and offered a comfortable ambiance. I particularly appreciated the attention to detail in the room decor, making it a pleasant space to relax after a long day of exploring the area. The hotel's breakfast selection was another highlight of my stay. There was a good variety of options, and the quality of the food was quite impressive. Starting my day with a satisfying breakfast definitely set a positive tone for my daily adventures. Though the overall service at the hotel was just okay, there was one staff member who stood out and made a significant difference in my stay - Kitty. Kitty's exceptional assistance and attentiveness were truly commendable. She went above and beyond to ensure I had everything I needed and provided excellent recommendations for local attractions and dining options. However, there were some glaring issues that affected my experience. First and foremost, the Wi-Fi connection was terrible. As a traveler, having reliable internet access is essential for staying connected and planning daily activities. Unfortunately, the unreliable Wi-Fi at the hotel made this difficult, and it was quite frustrating. Additionally, the swimming pool was a letdown. Despite appearing beautiful in the pictures, it was actually dirty during my stay. I was looking forward to relaxing by the poolside, but the unclean water made it an unappealing option. Furthermore, the location of the hotel was a significant drawback. It was far from most of the popular attractions and amenities, making it inconvenient and time-consuming to travel to places of interest. I found myself spending more time commuting than enjoying the destination itself. On the culinary front, while there was a restaurant called ”China First,” the food was indeed excellent. However, I can't overlook the fact that it was expensive, and overall, the hotel felt overpriced for the amenities and services provided.