Haikou Xinyuan Hot Spring Hotel

Ulasan Haikou Xinyuan Hot Spring Hotel

Haikou Xinyuan Hot Spring Hotel

No. 16 Haixiu East Road, Meilan District, Haikou, Hainan, 570206, ChinaLihat Butiran Hotel
Haikou Xinyuan Hot Spring Hotel
Haikou Xinyuan Hot Spring HotelHaikou Xinyuan Hot Spring HotelHaikou Xinyuan Hot Spring Hotel
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.6/5
Bagus
1745 ulasan
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.5
Perkhidmatan4.6
Kebersihan4.6
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Semua ulasan(1745)
Ulasan positif(1693)
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Lokasi yang strategik(147)
Penyambut tetamu yang peramah(76)
Sarapan pagi yang lazat(60)
Berdekatan dengan lapangan terbang(49)
Sesuai untuk perjalanan perniagaan(26)
Perkhidmatan penghantaran ulang-alik(18)
Telah menginap beberapa kali(6)
Ulasan kurang baik(52)
cheng tiang kok
Smart Voice-Controlled Suite
Menginap pada Nov 2024
Pasangan
3 ulasan
2.7/5
Disiarkan pada 29 Dis 2024
Smart voice suite room jacuzzi bath not working. Ask for change room and was informed same with another suite. Went to the duty free was told only mainland tourists can purchase. Went to the hotel restaurants was told not much dim sum available in the morning 9 am. No fridge in the room fruit brought were spoiled. No worth to stay at all. Wost hotel i had stay in Haikou
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Hello. We are very sorry that your stay this time did not bring you a perfect experience. Your feedback is highly valued by hotel management. 1. The hotel has a voucher cooperation project with the duty-free shop. Please refer to the duty-free shop for specific purchase rules; . Regarding the breakfast pastries issue, Xiao Xin consulted with the restaurant. It might be due to the additional meal period, so they couldn't be provided in. The breakfast ends at 10:00, and we will improve the efficiency of additional meals; 3. We will also repair the bathtub as as possible. We will continuously improve and enhance based on your opinions and suggestions, and look forward to your satisfaction next time you stay.
Hweiling Ow
Bilik Superior 2-katil
Menginap pada Feb 2025
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Mac 2025
Each room has a bathtub. There is a literal hot springs under the building and you can have your own private spa in the room. they supply bubble bath, disposable undies if you want to use it, shower cap, and a plastic cover for the bath if you want to use it too. The shower space is small to accommodate the bath in the area.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您用滿分好評為我們記錄下這段美好的回憶!酒店從地下830米深處開採的火山巖溶地下温泉水,出口處水温為53°C,我們將温泉水引入每間客房,客人置身客房,便可獨享天然温泉私湯之愜意,感受潤滑之快感~您還可以移步酒店一層,沐浴在酒店為您打造的室外温泉泡池,身居鬧市就可靜享天然湯泉給您的無盡歡暢!您的滿意是我們最大的追求,期待與您再次相逢在詩意的遠方。
Pengguna Tetamu
Thermal Spring Hydrotherapy Double Bed Room
Menginap pada Jan 2025
Pasangan
14 ulasan
4.7/5
Menakjubkan
Disiarkan pada 14 Feb 2025
Great hotel, bit old though but still quality hot spring water and location highly recommend it!
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,衷心感謝您對我們酒店的高度評價和熱情推薦!我們非常高興得知您對温泉水質量和優越的地理位置感到滿意。酒店的温泉取自海南島萬餘年前地球板塊運動而形成的火山巖溶地下830米深水温泉,PH值達8.90。偏鹼性水質富含多種礦物質和微量元素,給予肌膚舒緩、鎮靜、保濕、補水、消炎抗衰老等效果,所以洗完温泉後皮膚會覺得滑滑的呢!關於酒店設施稍顯陳舊的問題,我們已納入升級計劃,力求在保持原有特色的同時,為您提供更舒適的入住體驗。我們期待您的再次光臨,讓我們有機會為您呈現更加完美的温泉之旅。祝您生活愉快!
Pengguna Tetamu
Thermal Spring Hydrotherapy Twin Room
Menginap pada Sep 2024
Keluarga
2 ulasan
2.2/5
Disiarkan pada 20 Okt 2024
Hotel is very old and poorly maintained. The room toilet door was spoilt, unable to close. Bed mattress is very thin. Lobby is dark and has strong cigarette smell. Only 1 or 2 stars rating.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, I am sorry that this check-in did not give you a satisfactory experience. Room bathroom door design is hanging door, push-pull type, because the floor problem so there is no underground track, Xiao Xin also check with the manager, the door can be normal push-pull and lock Ha! Hotel 24 hours will provide services for customers, during the stay if you encounter any problems, you can always consult the waiter, we will do our best to deal with you! Xiao Xin thank you for your feedback, looking forward to receiving you again, to provide you with a better service experience!
Jong
Thermal Spring Hydrotherapy Suite
Menginap pada Sep 2024
Keluarga
4 ulasan
4.5/5
Hebat
Disiarkan pada 9 Okt 2024
Location with nearby shopping mall and eateries. It is also the first stop for the airport bus.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests hello, thank you for choosing Xinyuan Hot Spring Hotel! The hotel is the airport shuttle bus line 1 starting station, at 06:00-21:00 PM, every half-hour, so that you check in at ease, traffic worry-free; Xinyuan all-day staff look forward to your visit again Oh!
Cerberus799
Thermal Spring Hydrotherapy Twin Room
Menginap pada Okt 2024
Pasangan
17 ulasan
4.2/5
Sangat Baik
Disiarkan pada 15 Dis 2024
Friendly n efficient service. Big space. Locale good. Best os the hot bath.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, hello! Thank you for choosing to stay at Xinyuan Hot Spring Grand Hotel! The hot spring of the hotel comes from volcanic rock formed by the movement of the earth's plates over ten thousand years ago in Hainan Island, with a depth of 830 meters. pH value of the hot spring water is 8.90, which is slightly alkaline and rich in various minerals and trace elements. It provides effects such soothing, calming, moisturizing, hydration, and anti-inflammatory and anti-aging for the skin. Therefore, your skin will feel smooth after taking a hot spring! Xiao Xin looks forward to your return with your family and friends, and we hope to provide you with high-quality service and hot spring experience, as well as earn your five-star review this time!
Sebastian Ang WM
Smart Voice-Controlled Double Bed Room
Menginap pada Dis 2023
Bisnes
2 ulasan
3.2/5
Disiarkan pada 17 Jan 2024
Not all staff is friendly and helpful. But on the whole the hotel decor and living arrangements is great. The long bath come with spring water option . To be rated for hotel us 8/10 - location is 7/10 and friendly staff is 6/10 .
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, I am sorry to make you feel dissatisfied with the service during your stay. At the same time, Xiao Xin also thanks you for your suggestions to us. The leaders attach great importance to the service problem, to provide guests with thoughtful service and help to make our responsibility, we will strengthen the training of service awareness of the waiter, for each customer can have a satisfactory check-in experience! Thank you for your trust and feedback, Xiao Xin would like to grow in the supervision of everyone, also look forward to you can continue to pay attention to us, let you see our changes!
Huay Meng Teo
Bilik Keluarga Anggun
Menginap pada Mei 2024
Keluarga
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 12 Jun 2024
It's a very established hotel. Best thing is there are hot spring water in the room itself. And a hot spring pool to enjoy too. Can try if you like hot spring.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests hello, I am glad that you can choose to stay in Xinyuan Hot Spring Hotel! With the development of the intelligent era, we also follow the trend, equipped with different functions and styles of rooms for customers to choose from, at your request, you can turn on the room equipment, answer hotel service, consult the Baidu Encyclopedia and enjoy free music, with 830 meters of deep-water natural hot spring directly into the room, so that guests can enjoy the spa treatment without leaving home. Hope you can continue to pay attention to Xiao Xin in the future, and tell us more feelings and experiences when you stay in the future, look forward to your visit again!
Pengguna Tetamu
Thermal Spring Hydrotherapy Suite
Menginap pada Sep 2023
Keluarga
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Okt 2023
Happy with our stays. But spa n gym already shut down. Got connecting room. But door locks spoiled. Got 3pin plug. Convenient location for foods n market
Terjemah
Jawapan daripada Pihak Penginapan: 【Free Experience at the 21st Floor Sky Gym】Hello dear guest, it's great to have you stay at Xinyuan Hot Spring Hotel and feel satisfied with your experience! Our air gym is located on the 21st floor. The whole french window has a good view of the scenery of Haikou city. The opening hours are 08:00-22:00. You can open the entrance guard of the gym for free with your room card! At the same time, Xiaoxin would like to thank you for your feedback. We have asked the room attendant to investigate all the door locks of your room type, identify the problems, and repair and replace them. It is our unshirkable responsibility to provide satisfactory facilities and services for future guests. Xiaoxin hopes you can come again and present you with a better check-in experience!
Lynna
Bilik Keluarga Anggun
Menginap pada Mac 2024
Keluarga
3 ulasan
2.5/5
Disiarkan pada 11 Apr 2024
The room was old and dated. The toilet bowl flush not working. The breakfast choice was limited and not nice.
Terjemah
Jawapan daripada Pihak Penginapan: Hello, distinguished guests. I'm sorry that our breakfast is not to your taste. The breakfast buffet includes Chinese and western dishes, from milk, freshly ground coffee, soya-bean milk to yogurt, from steamed buns, noodles, congee to bread, dessert, fruit and so on, there are 52 styles of breakfast buffet which are changed every day. Although many guests give good comments on breakfast, we don't satisfy you because we don't do it well enough. We will continue to upgrade the variety and taste of breakfast, hope you can come again to taste, if you like the kind of food, you are welcome to tell us. In addition to toilet facilities, housekeeping and engineering staff to your room equipment inspection, the toilet is flushing, but the use of too many buttons due to the reaction is not very sensitive, now the staff has been timely replacement of the flush button, has returned to normal use. We hope to give you a perfect experience next time, thank you for your support!
Lily monkey
Deluxe VIP Room (Double bed)
Menginap pada Feb 2024
Solo
1 ulasan
1.7/5
Disiarkan pada 25 Mac 2024
The hotel had a musty smell, the bathroom door hinge was broken and the room was dusty. I had booked 7 nights at the hotel but decided to cancel after 2 nights and move to an alternative hotel. I would not recommend staying here.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests , I am very sorry this check-in can not make you satisfied! The relevant departments of the hotel have investigated the problems you raised. I am sorry for the inconvenience caused by the loose hinges of the bathroom door. I received your notice at that time, the first time we sent the engineering department to tighten and fix the screws of the door hinge. As for the room dust, the housekeeping manager did not find the problem after checking the room. Our housekeeping staff clean the room and change the supplies according to the rule of one-off change, at the same time, this is our new room type, loved by the guests, please feel free to check in, if the room is not satisfied, you can contact us, we will be the first time for you to deal with and change the room! We have strictly required the housekeeping staff to pay more attention to the sanitary details and ensure that the rooms are well ventilated! Thank you for taking the time to give us your valuable advice and look forward to serving you again next time you check in~
Risa Lim
Thermal Spring Hydrotherapy Double Bed Room
Menginap pada Jul 2023
Pasangan
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 3 Sep 2023
Stayed here for a night. It was a pleasant stay. Hotel gave off a dated vibe which I enjoyed. Staff was courteous. Amenities were sufficient. There was also a small public hot spring facility just outside the hotel and a tub you can fill with hot spring water in hotel room. Different varieties of food served during breakfast. Location is convenient to go to qilou old street. We took a cab.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, thank you for your pertinent comments and sharing ~ with the development of the intelligent era, we have also followed the trend to upgrade equipment and facilities, the newly upgraded smart rooms are light, luxurious and modern, at your request, you can turn on the room equipment, Answer Hotel Service, consult the Baidu Encyclopedia and Enjoy Free Music, with 830 meters of deep-water natural hot spring directly into the room, so that guests can enjoy the spa treatment without leaving their homes. In addition, the hotel is the airport shuttle bus line 1 Departure Station Oh, at 06:00 am-21:00 PM, every half-hour a class, so that you stay at ease, traffic worry-free! Xiao Xin look forward to your visit again, let us provide you with a better service experience ~
WongPhoebe
Thermal Spring Hydrotherapy Twin Room
Menginap pada Okt 2023
Melancong bersama rakan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Dis 2023
The hot spring is fabulous
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests hello, I am glad you can choose to stay in Xinyuan Hot Spring Hotel! Hotel hot springs from Hainan Island more than 10,000 years ago the Earth Plate movement and the formation of volcanic karst 830 meters deep water hot springs, PH value of 8.90. Alkaline water is rich in a variety of minerals and micronutrient, giving skin soothing, calming, moisturizing, hydrating, anti-inflammatory and anti-aging effects, so the skin will be smooth and tender after washing it! Our hot spring directly into each room, so that guests stay at home can enjoy the hot spring bath, we also equipped with a disposable bathtub membrane, so that you can rest assured! Here, we will as always welcome you with a kind smile again! Wish: Happy Every Day!
Pengguna Tetamu
Bilik Superior 2-katil
Menginap pada Dis 2023
Melancong bersama rakan
4 ulasan
3.7/5
Disiarkan pada 16 Jan 2024
The hotel staff was not able to advise guest was there any ping pong club in the near vicinity.
Terjemah
Jawapan daripada Pihak Penginapan: 604/2000 Dear guests hello, thank you for staying in Xinyuan Hot Spring Hotel, I am sorry this check-in can not make you satisfied! Xinxin has received your suggestions and feedback to the hotel leadership, and will strengthen the hotel staff to the surrounding play knowledge, just to let Xinyuan every guest, can get help and perfect service experience! We are located in the centre of Haikou, adjacent to Pearl Square, Wanghai International Square, Civil Aviation Building, Sun and moon square duty-free shop, etc. . In the beautiful time of morning or evening, we can also walk or jog in the opposite Volksgarten, feel the humanities amorous feelings, another night snack, Seafood Freedom Oh! Haikou arcade historical and Cultural District, with its unique architectural style and historical deposition, has become a microcosm of modern Haikou history and culture, bringing together the essence of Haikou and Hainan traditional culture and art. It is located in Zhongshan Road, Longhua District, xinyuan distance walk only need 15 minutes to reach! Xiao Xin look forward to your next visit, let us introduce you to more interesting and beautiful places!
Pengguna Tetamu
Bilik Double Perniagaan
Menginap pada Feb 2024
Melancong bersama rakan
11 ulasan
4.0/5
Sangat Baik
Disiarkan pada 8 Mac 2024
The hotel staff are very friendly and the hot water spa pool was refreshing
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests hello, thank you for choosing to stay in Xinyuan Hot Spring Hotel! Xiaoxin's main source of hot spring water comes from the volcanic karst underground springs, which are mined 830m underground. The alkaline water is rich in a variety of minerals and micronutrient, to soothe the skin, calm, moisturizing, hydrating, anti-inflammatory and anti-aging effects, so the feeling after washing slippery it! We will bring hot spring water to every guest room. Guests can enjoy the natural hot spring private soup in the guest room. In addition, there is a hot spring pool on the first floor of the hotel. The opening hours are from 14:00 to 22:00, guests with room card can experience free semi-open-air hot spring bath! PS: If you are satisfied with us, I hope you point five points for US Oh, I hope you continue to pay attention to us, give you more surprises and experience!