Ulasan Hakone Hotel

Such a lovely hotel! Gorgeous view with fantastic services. In the morning when we open the curtains, the lake was breathtaking! Definitely we will come back again!

Unexpectlly good breakfast, food quality is excellent.

We loved our experience is this hotel! We had such a lovely evening with our friends an and enjoyed the sunset over the lake- what a perfect ending to the day. We booked the best rooms (kind of by accident but so happy we did that). They’re the top floor rooms with the balconies. Worth it! The breakfast was also truly fantastic- lots of variety and excellent quality choices, including fresh delicious fruit. The onsen was also a delight.

A very beautiful and relaxed place to stay for holiday.

Worst hotel experience ever had. The amenities were incredibly insufficient. No shower robes, no onsen clothes, no kettles, no drinks in the fridge. You basically need to ask for everything and collect by yourself. The onset place is cold and small. I feel catching cold when taking a shower. The onsen water smells like tap water. The breakfast was surprisingly plain. Not many options and there is no refill. They seem lack of manpower and the service is really limited though the staff are really nice. The view at the backyard was good, location is not bad. If you choose to stay here, prepare everything else by yourself.

Google place to rest.

The hotel is general good, clean & spacious. If there are more restaurants, it must be very good.

A nice relex hotel.With nice views from Lake Ashi. Breakfast is served but not much choice.

It's near Hakonemachi port and the bus terminal of line H. The room is large with a high ceiling and lake view. The washroom is a bit old fashioned. There is a French restaurant, a teppanyaki restaurant and a casual bar restaurant. Car park in front of the hotel.

Very good experience overall. Lake view is awesome. Service is great and people very nice and helpful. Breakfast is good but a bit pricey. Products are fresh and very good but for the price I was expected a bit more choice and quantities.

Air conditioning temperature cannot be adjusted, we went in April, it was cool outside and there was only heating option on the controls, no cool air option at all. Had to open the windows to get cool air in, still it was too hot inside. Wasn’t able to get a good sleep. Rude encounter with a staff which I believe was the manager. He was downright nasty and arrogant. I would totally avoid this place, his actions was disgusting. He spoke very limited English which was understandable, however using rude gestures pointing and shooing off guests is such a rude thing to do. Would never go back because of this incident.

Hakone Hotel was a wonderful experience, with breathtaking views of Mount Fuji from the hotel’s premises are simply awe-inspiring. Each morning, witnessing the sunrise over this iconic mountain from the comfort of your room is an experience. The rooms themselves are an exquisite blend of traditional Japanese aesthetics and modern comforts. The rooms are spacious and have a high standard of cleanliness. The hotel’s onsen, fed by natural hot springs, is a rejuvenating sanctuary. The therapeutic waters offer a serene escape, especially after a day of exploring the region’s natural wonders. The staff embodies the epitome of Japanese hospitality, warmth, courtesy, and attentiveness. Their dedication to ensuring every guest’s comfort and satisfaction elevates the overall experience, making you feel truly valued and welcomed. In summary, the Hakone Hotel is not just a place to stay; it’s an immersive experience that captures the essence of Japan’s natural beauty, culture, and hospitality. It’s a sanctuary where every detail is meticulously crafted to ensure a stay that’s nothing short of exceptional.

fantastic hotel and extraordinary Fuji mountain view from yhr hotel room，wish to come next

Nice staff and great experience