The Prince Hakone Lake Ashinoko

一定要選擇東館或西館的無敵湖景房！酒店設計出自名家之手，村野藤吾於1978年的作品，著名的紅色天鵝椅和客服中的沙發等充滿時代感。温泉♨️設施齊全。不妄一路顛簸抵達，温泉和美味立刻帶走一天的疲勞。美中不足的是新老服務的差距帶來完全不同的感受，語言交流是在日本旅行的普遍問題，但酒店對新員工的培訓急需加強。

If you have extra money, this could be a nice way to indulge. However, a word of warning. If you're arriving at Odawara train station, there's no way to get to the hotel except by the hotel shuttle. Taxis won't take you. And the hotel shuttle won't take you unless you've placed your name on the reservation list ahead of time. Nobody warned me about this. I'd read online that a connecting train takes you near the hotel, but this isn't true either. I arrived during a snow/ice storm and waited over 3 hours before I could get a ride to the hotel. The shuttle driver wouldn't let me on. I called the hotel front desk 3 or 4 times, but they weren't very helpful. I suppose this is the language barrier. They meant well. But regardless, if a shuttle reservation is the only way to access a remote mountain top hotel, it's pretty important to make sure your guests understand this. Once I did arrive, I have to admit the room was beautiful. The buffet dinner was fantastic but not included in the price of the room - a little disappointing, since the room is already so expensive. Lots of extra costs, so be careful. I received a really great massage in my room. The onsen hot spring was very nice, and free (included in room charge). Breakfast the next morning was also included in room charge. The hotel bar was closed, though. There wasn't much opportunity to socialize or meet people. I did check out the lake the next morning, which was beautiful in the snowfall. I'm sharing photos of that. There wasn't time to check out much else because I had to get back on the shuttle bus at 10:30 to catch my next train. I suppose if there hadn't been an ice storm, I would have checked out more of the surrounding area and appreciated it.

Great place. Friendly staff and fancy!!

A great place to relax and a stop to travel for Mount Fuji Five Lakes. As we travel by rent vehicle, it is another isolating place from urban to feel the beauty of nature. The outdoor hot spring is the best corner of the hotel. Meanwhile, the Japanese breakfast is definitely one of the best in our 6 days trip.

Prince Hakone was amazing, it had a great view right outside the hotel.

The soundproofing effect of this hotel is very good and the room was very quiet, which allowed me to have a good rest. The service attitude of the hotel staff was very good, warm and thoughtful, and made me feel very welcome. The location of the hotel is also very good, with convenient transportation and many attractions and restaurants nearby. All in all, I like this hotel very much and highly recommend it!

Beautiful location near the lake. Perfect view of Mount Fuji on a clear day. Onsen experience was great. Very close by distance to ropeway/pirate ship activities.

Excellent location. Decorated style is a bit old but well maintained.

Fantastic stay, very nice hotel, friendly staff and great service. Good breakfast selection