Hotel berhampiran Spielplatz Geheimnisvolle Insel, Hamburg

Conveniently located close to the highway and not far from town, but still in a nice quiet area. Good parking. Restaurant and bar in hotel as well, so if you are tired and don't want to go out to eat it's very convenient. They also had a vending machine for snacks, and free fruit. When we were there they only had buffet option for dinner, which didn't look that impressive, so we just had some pizza from the bar, and it was perfectly fine. The breakfast buffet was better. They had a tiny fridge in the room so we could keep some stuff cold ourselves, which was very practical. Comfortable bed, good size bathroom, very clean premises and nice employees.

This hotel was quite cheap for Hamburg and offered a parking spot. We chose to stay here and I regret it. The room standard was low, and we found several bugs (moth and silverfish). Our room was street level and noisy. Lucky for us we visited during the week and the area was not too busy. Still, isolation is terrible and we could here other guests. Because of an unexplained situation, we could not access the lobby to relax after putting our daughter to bed. We also could not use any refrigerator to store her food. The only employee we saw was not helpful and said we should have read the prospect better. But on the site we booked, there are pictures of kitchens.. quite misleading. The neighborhood will probably be hip in a few but for now, it really was an underwhelming stay.

房間還算可以

This hotel is old, dilapidated and is in need of maintenance. The surrounds of the hotel is overgrown with ****s and trash and cigarette buds scattered everywhere. I was unfortunate enough to stay in a room that someone has smoked in and smelled like an ashtray. Noise: The hotel is situated between some council type flats, a railway and the highway. Noise is a constant and with walls paper thin do not expect to get any sleep, ever. Although the staff try to be helpful, there are a lot of issues. I had no hot water for a day. The daily cleaning leaves a lot to be desired, my room trash and used cups were never collected during routine cleaning. The restaurant is decent, but I found it expensive (you cand better food, cheaper in the city centre). The convenience store downstairs is probably the nicest perk of the area, not that its affiliated with the hotel in any way. I will not stay here again, and cant recommend it to anyone.

Stayed in a single room, then switched to a 6 man dorm on the final night as it was Sunday and was expecting it to be very quiet. The single rooms are spartan and there is not even a chair, just some little stuffed stool. The issue in Hamburg is that accomdation is expensive in the city. For the same money, you could stay at a very nice 3 star hotel in many European cities! The 6 man dorm seemed quiet and ok, and then I noticed the issues. There were beer stains on the floor that acted as adhesive for my shoes. Crumbs and discarded sweet rappers in and around the bed. I had the room to myself so didn't complain. Settled for a decent night's rest. That's when someone came in at midnight (Sunday) and loudly stomped around, turning on all of the lights. They then took a shower and took their merry time settling into bed... For the price the rooms are not up to scratch. However, there aren't many ”cheaper” alternatives in Hamburg and the hostel (that charges hotel prices) know this. The check-in service was tedious and there's a queue at check in time. When I switched rooms to the 6 man dorm I said I wanted an early checkin to the that room if possible, and on the quiet side of the building (non motorway). They said no problem. Then, when I went to the room, it was of course on the noisy side. Went back and had to wait a couple hours longer before I could access the quieter room that I had asked for. The customer service is not great. They'll ask for your booking number even after you tell them your name. I did not feel like digging around for the number so I said my name and they searched for it (much to their distain probably).

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

I stayed in ”Alte Wache” hotel 2 nights for working reasons, arriving by taxi from the apt. The kindness, courtesy and service efficiency of the gentleman and the lady at the reception deserve a top rate. They both are a great example of care and warm hospitality, making every guest feel really welcomed. The lobby is nice in its old fashion style, the double room is spacious, perfectly clean and silent; breakfast was very good, and much better than some 4stars hotel: the tea blend selections very appreciated and the fresh flower on the tables a lovely, precious gift!! 2 small suggestions: 1) the morning waitress should be a little bit more smilying; 2) do not accomodate a person alone in a dinner table for 6. The hotel is also extremely close to city center (walking distance), so I really reccomend it!!

Booked here for a business trip. All was generally fine with the hotel. You need to climb a fair number of steep steps to the rooms. Overall: Clean room, comfy bed, desk to work from, good shower. The only oddity was that I had to check-in with a sister hotel across the road (Hotel Residence), where the staff were friendly and the check-in was quick.

Super Service, nur die Getränkeautomaten kalt/warm hatten Probleme, das kann aber daran liegen, dass nicht mit so vielen Gästen gerechnet wurde. Da könnte man noch daran arbeiten. Die Angestellten haben sich krumm gelegt, um dem Gast gerecht zu werden. Hoch Lob den tapferen Recken. Sofern wir wieder nach Hamburg reisen, werden wir wieder in diesem Hotel einchecken. Ach, was noch zu erwähnen sein sollte: Super Anbindung zur S1 und U3, die fahren in alle Richtungen

This is one of the better hotels I've ever stayed: modern and tidy room, well equipped fitness, excellent wellness area (2 saunas and 1 steam bath) and very good food. It's located in an industrial neighbourhood, but it's quiet at night and easy to reach the highway.