Hotel berhampiran 15mins, Hangzhou

Hotel ini betul-betul di pintu masuk kereta bawah tanah Lokasinya hebat dan sangat mudah! Kemudahan: Hotel ini dibuka tahun lepas. Kemudahan bilik ini dilengkapi dengan tandas pintar, TV projektor, peti sejuk, tab mandi, dan lain-lain, serta meja solek dan sofa untuk kami Biliknya besar dan pengalamannya sangat hebat! Kebersihan: Keadaan kebersihan sangat baik, ibu saudara melakukan kebersihan tepat pada masanya, dan bekalan pergigian, air mineral, dan uncang teh yang disediakan di dalam bilik diisi semula tepat pada masanya! Perkhidmatan: Perkhidmatannya juga sangat baik. Meja penyambut tetamu sangat bersemangat Sebarang masalah diselesaikan tepat pada masanya. Mereka juga memberi kami sarapan pagi ***a Barat. Kualitinya juga sangat bagus. Secara keseluruhan, harga di luar jangkaan Dengan standard dan perkhidmatan hotel lima bintang, saya pasti akan menempah di sini lain kali saya datang ke Hangzhou!

I recently stayed at the Holiday Inn Express West Lake East Hangzhou and had a great experience. The hotel is in a perfect spot, right next to a metro station, making it super easy to get around. It's also close to beautiful spots like West Lake and Lingyin Temple, which are just a short trip away. The rooms are really spacious, bed size are bigger than usual. Plus, they're super comfy, making it a great place to relax after a day of exploring. Overall, it's a fantastic place to stay if you're visiting Hangzhou.

Bilik sangat bagus dan besar. Nilai untuk wang. Bilik adalah seperti gambar yang ditunjukkan. Saya suka bilik mandi yang mempunyai lantai yang agak tinggi. Suka gel mandian dan syampu mereka. Bau yang hebat dan berkelas. Perkhidmatan yang hebat. Mampu menghantar barangan membeli-belah dalam talian lebih awal daripada masa ke hotel. Mempunyai pusat membeli-belah berdekatan. Akan memilih hotel ini lagi jika kembali ke Hangzhou!!

Excellent location, near all the main shopping area and lake, plus the side street was also cool, with many shops and restaurants. Room was a nice size, however, I feel the bed sheets had not been changed from the previous guest as they were all creased. I showed the woman on the front desk who spoke excellent English, she arranged to get them changed. Breakfast was ok. Gym was very small, so a little disappointing. The location made the stay more enjoyable, overall it wasn’t bad.

A very picturesque view out of our room. Hotel staff have been exceptionally attentive. From the second they notice you were heading towards the front entrance, one guy held the door opened while another helped to take our luggages in. The 360 rotating restaurant was definitely the highlight of our stay! The breakfast buffet was interesting and full of options. We loved every part of our stay at the Friendship Hotel Hangzhou. Everything came with a little personal touch. Location is perfect. Highly recommended! Hangzhou was one of the most scenic places we’d visited in China. The West Lake presented a different kind of beautiful at night. You must try the boat ride across the lake! You will not be disappointed!

This hotel was very affordable and it was absolutely worth it. We have zero complaints about anything at all, everything was up to our expectations. Bed was comfy, staff were helpful, pillows were good, room was clean and they have robots to send your food to the room 😊 would highly recommend this hotel as the location was super central too.

Hotel is very well located to the West Lake. Approx 15 mins walk. It is close to the night market and also a number of food halls. There is a coffee shop right downstairs on the right hand side of the hotel which makes great coffee. There is also 7/11 shop. Metro is also downstairs less than a min walk away. First impression checking in wasn’t great - English on checking in was difficult. Probably due to slight language barrier felt not as warmly welcomed as other hotels. I expect hotels that receive foreigners should have basic level check in. They also were very particular on how who should go into each of the three rooms but I said it we will sort this out between us. After that it was fine we went to our rooms. Rooms are quite outdated and could do with a bit of an upgrade especially with handles coming loose. Rooms come with bath robes, tooth brush, toothpaste, combs, Ted Baker toiletries (shampoo, conditioner and shower gel) and slippers. They also provide water bottles daily and there are ones you can take free as you head out towards the lift which is a nice touch. The hotel housekeeping staff were the best despite language barrier they were very polite, courteous and professional. Very helpful as well. There was a housekeeping lady who came to help us with wifi as we did not have a China mobile number and she also knew we had three rooms booked. She helped with two of the rooms and asked if the other room needed help but they didn’t. There isn’t much of a place where guest can relax as they come back to the hotel. There is a small space on the left hand side as you enter the hotel which has a football table, toy dispenser machines, limited seating area. For anyone who wants good location to West Lake I would say this is it. However I think there are better hotels out there. Closeness to food and restaurants is a bonus. Rooms are clean but could do with an upgrade. It’s weird to have a window in the shower room that is directly onto the room as doesn’t give much privacy if all lights on. Overall 8/10

Love this hotel. 1st of all, the service. Always available for enquiries via wechat. 2ndly, the promptness - asked for iron and it was sent within 5 min. 3rdly, the interior - love the orange colour bathroom door. 4thly,the quietness of the room, soundproofing is excellent. Next, the passageway while u walk along the corridor - peach colour carpet and great lighting give such a pleasant vibe, as opposed to dim lighting in some hotels which may feel eerie. And of course, the convenience of the location. To your right and right is the Wulin Night Mkt (5min walk). Straight through the nite mkt all the way is Xi Hu (10-15min walk). I would recommend this hotel totally. Super value for money. One slight minus pt though - the bathroom taps are slightly to figure out. One tip - if arriving after 10pm, pls wechat hotel before u fly over to inform them of your late arrival so they can arrange for someone to check u in. This hotel is within the Zhe Jiang Fan Dian, it has its own reception, with a cheerfully lit signage.

First hotel in China and i can say that the hotel is amazing. The night receptionist 陈先生 did his very best in helping us. The first day we have trouble using the washer and he helped us to figure out what happen. And there was this incident that our taobao parcels went missing, he even put extra effort to contact the delivery guy and handover to the next morning reception to follow up on the case. We received the parcel just before checked out. (P.s. it’s the delivery guy’s fault, he delivered the wrong parcel) A full salute to him!! Hotel is fully equipped with drinking waters to let us stay hydrated. The room and bathroom is clean, location is also good which is just next to Xihu. Once again, thanks to 陈先生 who helped us a lot. Really enjoyed our stay here, will definitely choose this hotel again!

Room: Great atmosphere and interior design for the hotel room and also neat and tidy. Location: Great location, few bus station and Metro train station near by. And also have few convenience store near by such as Family mart and Lawson. Breakfast: Simple western style breakfast and also can look for the chef to cook some noodle soup or dumpling soup for you. Remark: If feels hungry can just go down to look for some restaurant or can walk to the Wulin night market to settle. ☹️Only some sadness part is not all type of room included refrigerator. But the lobby there having a sharing fridge for us to put thing.