Merchant Marco Edgelake Hotel

Saya menginap di hotel ini selama 3 malam. Saya menempah bilik 2 katil berkembar dan walaupun reka bentuk biliknya cantik tetapi ada bau yang sangat menjijikkan. Kami bercakap dengan kaunter penyambut tetamu dan mereka berjanji untuk memberi kami bilik yang berbeza pada hari berikutnya tetapi ia tidak pernah berlaku. Mereka hanya menggunakan beberapa penyegar udara. Hotel ini terletak di kawasan pusat bandar yang sentiasa sesak dan sibuk. Trafik sesak tetapi hotel terletak 15-20 minit dari tempat yang ingin kami lawati Alimentari- restoran Itali Dubai - restoran Arab Tasik Barat Bar

Suitable for families and couple.. in city evrywhere using didi (local grab) is just 2 dollars plus.. Counter staff os helpful also when I order alot of parcel they help me received.. room clean and amenities all have.. highly recommended Walking distance can reach xi hu 西湖

very satisfying with the hotel room and service. location is near to most tourist spots. my room is very comfortable. i am staying for 3 nights. hotel breakfast spread is good but almost the same daily ao it is kind of bored for me.

Excellent hotel! Good.amentities and near key locations in HZ. Good service too

The hotel is located in a quite strategic location and it was at Exit B on Ding an road station. There was an upward escalator only but none downward escalator. Therefore, if you have big luggage then please be informed. The hotel lobby seems very stuffy. Feeling breathless if it stays there for a longer period. During registration, there was constant interruption from the travel agent promoting their package which is truly annoying. I was a bit disappointed as I came here to celebrate my birthday during my stay. No upgrade or special or compliment offered by the hotel which is truly disappointing despite the fact that I did mention it on my booking. However, the room was spacious. Strong aircon with a good strong shower. The room was equipped with an air purifier and even disinfectant machine. Disposable toothbrushes and indoor shoes were given as complimentary. A comfortable bed with two big pillows per bed. My room doesn't come with breakfast. In house guests will only need to pay 36 RMB to dine in. However to me, the food was simple and there was not much variety. You can actually check the foods before deciding to dine in. Overall the stay with Merchant Marco Edgelake hotel is still considered pleasant. Front counter staff needs to improve their services. Travel agent staff should not interrupt the guest while during registration. Be professional.

The family room had a cigarette smell despite being on a non-smoking floor. However, the service people were nice and did their best to accomodate us. They offered an air purifier in the room for the first night, and changed rooms the next day. Chinese style buffet had an okay selection. Overall, value for money but this hotel could definitely use a renovation