Hotel di Taman Xixi Wetland, Hangzhou

The layout of the hotel is very clean and elegant. The geographical location is very convenient, with a free parking lot. The breakfast was very delicious and the handsome young man at the front desk provided excellent and thoughtful service. They helped us upgrade our room for free. We will check in again in the future.

The hotel have complete amenities, especially they have laundry and dryer machine, so we can do laundry for free! They also provide the detergent without extra cost. Really recommended!

The room I stayed at was upgraded to a loft by the friendly front desk guy. The very roomy space and high ceiling was very pleasant and comfortable. I think I’ll be staying here more often.

Excellent room design with tasteful surroundings. 戚继紅女士 treated guests with genuine concern and care. She was a deligent supervisor and an example for all the staff to follow! There are lots of room for improvement to make the sole restaurant/canteen a more attractive spot with better food, maybe a renown chef, and to give the guests another good reason to stay in this hotel.

房間設施齊全，前台小楊服務態度很好。早餐品種豐富，房間設施新，床品舒服，物超所值，是一次非常滿意的體驗。 酒店離西溪濕地非常近，交通方便，西區去哪裡都方便，價格公道實惠，堪比五星級，極力推薦！

Lovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand. I would say some things for improvement are as follows: Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here. Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left! Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated. The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better). The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on 携程 （Ctrip） or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better. The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels. PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(

I was upgraded to a bigger room upon arrival, which was a very pleasant surprise. The room was large and well-designed, with a clean, modern feel and a soft bed. The hotel was stylish throughout and felt very new. The service was excellent; staff were polite and attentive during our brief interactions. The breakfast was good quality as well, offering the typical international and Chinese options, but at a slightly higher standard than the other Hangzhou hotels I've stayed in previously. Location-wise, you need to consider what you want. My grasp of the local geography isn't great, but I got the feeling it was a little far away from some of the more popular spots in Hangzhou, although that wasn't an issue for me and I was easily able to get a Didi to and from the hotel. The hotel is also nestled in a fantastic little area, surrounded by numerous restaurants of all different types, so finding a good dinner was very easy. Unfortunately, I was lazy and didn't check out the gym, so I cant comment on that! I don't normally write reviews, but I enjoyed my stay and thought they deserved a positive reviews as a result.

小朋友自己選擇的海底小縱隊主題親子房，她非常喜歡，房間比較大而且很整潔，早餐也很不錯，再就是距離地鐵口比較近，出行很方便。推薦入住

The location of the hotel is great just 10 min walking distance to the Xixi wetland park. And around 5 min driving distance to two big shopping malls with a lot of restaurant. We have traveled over the weekend as a family. Overall service is good. Parking is for free. Just the breakfast is more Chinese style. Over all I can recommend it

I stopped in late at the last minute (around 3am) for someplace to lay my head and had accidentally booked for the wrong day. The staff was completely understanding and were able to make the necessary adjustments. Comfortable bed, wonderful shower, this is another place near Zhejiang University worth stopping at.