Hotel berhampiran University Town Commercial Street, Hangzhou

We stayed in the loft, which was a very comfortable stay. My 4 year old son was unwell during our stay. He first vomited over the sofa and then had a nosebleed on the bed. We felt so apologetic but the staff were so kind and accommodating. They sent cleaning staff immediately to clean the mess and another staff member visited our room to make sure our son was OK. The location is very convenient, with many convenient stores and restaurants nearby. I highly recommend this hotel for Hangzhou.

Room is very well sized and we got a nice street view as well. Cleanliness is top-notch, and so is the service from the hotel staff. We are walking distance to Westlake, a mall and conveniently located right above an interchange metro station with 2 lines. Hotel room is modern design with many amenities available like a common hall to eat/hang out, laundry room with detergent, gym. There is also a roof top garden that boasts a great view of the west lake. 小张 from the front desk has helped with our check out procedures and was generally very helpful and nice. 小李 also assisted us with our bags when loading into the didi. Grateful for their help. Overall, very well located hotel with amazing room and cleanliness. Very good staff too! Highly recommend this hotel when visiting Hangzhou.

Really have a good stay in zhejiang hotel. All the front desk staffs are very helpful. The house keeping aunties also super nice. Room is clean and spacious. Toilet is spacious, clean and water pressure also good. House keeping are super nice, they know we drink a lot water, so they even gave us 4 bottles of drinking water. And write us a card. This is the 1st time I have this warmth treat by a hotel. They even provide many drinking water at the floor lobby to let all the guests took it when needed. Surely I recommend this hotel to all my friends to hangzhou next time. They have special toothbrush and slipper for kids 👍🏻

RenHe Hotel is not only situated right beside popular West Lake, and right at the start of the Pedestrian Shopping Street with lots of food to choose from. Booked a family room, which is very spacious and clean too. Definitely worth the price. A window view of the West Lake for your reference. Counter staff (ie Xiao Zhou) has been very polite and helpful. The hotel staff are generally proactive and professional. Only setback will be that the hotel outsourced the breakfast, which is below average standards. Frankly, I rather order MeiTuan which is more worthy. With that, this hotel is equipped with Delivery Robot to deliver the food delivery to your doorstep. In retrospect, my family (especially my boys) and I really enjoyed our stay here. Hangzhou has beautiful weather most of the time. We will be back again to RenHe Hotel Hangzhou.

A new smart hotel with senior lighting and some remote functions. Room is clean and big, with slippers and toiletries provided. There’s not too much things around the hotel although there is a big shopping mall within a walking distance and a MacDonalds nearby. Calling a taxi could be a bit challenging due to unclear drop off/ pick up point. Overall, very worthy for the price of the room.

The hotel is located strategically , in the middle of the city, near the subway and West Lake. Going to the places of interest is fairly easy from this hotel as the location of the subway/metro is nearby. Walk out of the hotel, turn right, and walk down straight. In less than three minutes, you can see a large shopping centre on your right. Next to Muji is Longxiangqaio, the subway station (Exit D). The direction to West Lake from the hotel is also the same going to the subway station. Instead of turning to the right, just continue walking straight and you can see the lake in less than 5 minutes. Since the hotel is located in the city centre, food options are plentiful with many restaurants, cafes and department stores. The most interesting part of the hotel for me is the rotating restaurant located on the 20th floor, where buffet breakfast is served. If the weather is good this place is good to view the beautiful lake and sunrise. The choice and selection of food here is fantastic ranging from Chinese food and Western food. The hotel is awesome for its facilities. There are a number of restaurants and a gym area. The hotel staff are very friendly and helpful. The consige was very helpful when we enquried for a map of Hangzhou and provided good advice on interesting places to visit. When I checked out of the hotel, the staff also provided a parting gift. I received a massage brush while my friend was given a cute keychain. I highly recommend this hotel.

Penyambut tetamu meja depan 小祝 sangat membantu dan responsif. Menghargai respons pantas mereka. Kami menginap selama 2 malam, dan malam pertama, kami perasan bahawa terdapat kesan pada bantal. Pagi keesokan harinya, kami memaklumkan kepada penyambut tetamu kerana membantu kami membenarkan tukang cuci menukar sarung bantal dan cadar juga. Yang menyedihkan, apabila kami pulang ke hotel, cadar sudah kemas tetapi hanya noda yang masih ada. Maknanya mereka tidak membantu kami menukar sarung bantal dan cadar. Kami juga perasan terdapat beberapa bau merokok di dalam tandas juga. Yang lain baik-baik saja. Terima kasih 小祝.

Excellent location, near all the main shopping area and lake, plus the side street was also cool, with many shops and restaurants. Room was a nice size, however, I feel the bed sheets had not been changed from the previous guest as they were all creased. I showed the woman on the front desk who spoke excellent English, she arranged to get them changed. Breakfast was ok. Gym was very small, so a little disappointing. The location made the stay more enjoyable, overall it wasn’t bad.

Great location. Short walk to Qinghefang- tourist attraction. The Didi/taxis can’t drive right up to the hotel since it is on the old part of the street. If you follow the address supplied on trip.com, you will need to ask the person sitting near the gate/taxi driver which side/direction of the street you need to walk towards to find the hotel. Laundry service is available and free of charge. It isn’t self service, you will need to drop it off at the front desk and they drop the clothes back into your room. They limit the amount you wash each day. We traveled as a family during the peak of summer so went through a lot of clothes quickly but it is not a big factor for us.

Secara keseluruhannya mempunyai pengalaman yang indah. Kakitangan sangat mengalu-alukan dan menampung sejak saya tiba. Bilik itu bersih dan serba lengkap, menampilkan semua kemudahan yang saya harapkan. Katilnya sangat selesa, dan hiasannya moden lagi selesa. Lokasi hotel ini sempurna, terletak berhampiran dengan tarikan utama, restoran dan pengangkutan awam. Hidangan sarapan pagi setiap pagi adalah lazat dan menawarkan pelbagai pilihan untuk memenuhi setiap citarasa. Walau bagaimanapun, terdapat satu isu yang sedikit menjejaskan penginapan yang sempurna: kalis bunyi. Malangnya, bunyi bising dari lorong dan bilik bersebelahan agak ketara, terutamanya pada waktu malam. Ini menjadikannya agak mencabar untuk mendapatkan tidur malam yang lena sepenuhnya. Walaupun kesulitan kecil ini, saya masih sangat mengesyorkan untuk perkhidmatan yang cemerlang, lokasi utama dan keselesaan keseluruhannya. Saya dengan senang hati akan tinggal di sini lagi, berharap kalis bunyi boleh dipertingkatkan pada masa hadapan.