Hotel berhampiran Xinyi Square, Hangzhou

電腦配置很高，外設也是羅技的，上網體驗非常好。住宿方面，馬桶是自熱自動沖便型的，非常舒服。電腦旁邊還有零食櫃飲料櫃，不用出去買，外面環境優美，安靜怡人。位置也相當好，價格也划算。同層還有洗腳按摩，可以算是完美的一次住宿體驗了，必須好評！

酒店環境服務都很好。真的非常感謝酒店黃青經理等工作人員，我訂的是睿選，入住時經理直接給我免費升級了房間，但因為空調異響嚴重，晚上前台小姐姐帶我去看了幾個房間房間，黃經理又免費給我升級了房間，為了讓我晚上可以睡個好覺。在此真心感謝酒店的各位工作人員。讓我感到了優質的服務。ps酒店空調聲音確實有點大，可以在完善一下

我是下午到的這家酒店，前台工作人員的熱情服務讓我印象深刻。不僅為我快速辦理了入住手續，還主動將我的房間升級，讓我感受到了酒店的誠意和關懷。 酒店的整體環境非常優雅，裝修風格時尚大方，給人一種舒適的感覺。房間內的設施齊全，整潔乾淨，衞生狀況非常好。酒店的床鋪十分舒適，睡眠質量得到了很好的保障。 工作人員的服務態度也非常好，熱情周到，讓人感覺賓至如歸。 總的來説，這家酒店給我留下了很好的印象。高品質的服務、乾淨整潔的衞生環境，都讓我對這家酒店讚不絕口。我強烈推薦這家酒店給朋友們，相信它也會為你們帶來愉快的住宿體驗。

謝賢均：酒店環境很好，也很安靜，房間真的很大，而且衞生也很乾凈，辦理入住手續也很快。防詐騙宣傳很到位哈哈，第二天趕飛機，來不及吃早餐，餐廳幫忙打包好了方便攜帶的簡餐，特別細心，因為衣服需要熨燙，聯繫了酒店，自己弄不太好，客房阿姨幫忙熨燙的，謝謝我們善解人意的謝賢均阿姨，服務真的很棒，酒店停車打車出行都很方便，距離機場距離也還好，真的推薦大家住這裏，物超所值

Great room, great location. Breakfast is not good in my opinion. Room is big and spacious. Overall great.

住的還是挺滿意的，前台小姐姐很友善，服務到位，有禮賓幫忙拿行李噢 進大廳層高挺好，氛圍很好，放着國慶紅色音樂哈哈，有個鋼琴可以給客人彈噢。電梯裏很乾凈，房間也不錯，如果面積大點更好！！ 前台可以給客人寄存行李，幫我寄存的小姐姐姓胡，看到她工牌了，謝謝噢

酒店裝修很精緻，大堂寬敞舒適，前台小鐘服務態度很好，幫忙升級了房間，房間設施設備用的也比較舒適，外賣也有機器人送，總體而言住的比較舒適。酒店出行也很方便，距車站機場都比較近，酒店地下也有停車場。這是一次比較舒適的入住體驗！

First and foremost, 宫可欣The service is very good. She’s so kind and professional. Helped me decorate the room for my birthday. She Kept in communication with me about details 1 week before my arrival & very trustworthy. Secondly, I’m so in love with this hotel, it’s very modern, very clean, stylish & the rooms are big enough. It’s my second stay & I would stay here all over again & again. I’m treated like a Princess 👑. Whole staff at this hotel is very professional, polite & very helpful, always covered with smiles. For me, honestly I’m very satisfied with everything. I have no complaints at all. The assistant manager too is so kind, I had some personal troubles and she was quick to find a solution which made me so happy & lightened. The valet/ door attendants are also very helpful. Five stars .

The hotel location is quite convenient, it's just a 6-10mins walking distance to the nearest metro station (subway), 16-20mins driving distance to Xiaoshan airport. There are restaurants, convenience stores, supermarket, and pharmacies within walking distance. It contains complete facilities with a restaurant for breakfast, a self-serve laundry, and a fitness room. The double room is spacious, clean and hygienic, with all the necessary items in the room like a hair dryer, a kettle, a fridge, cups, free mineral waters and coffee. The staffs at the front desk are nice, friendly and helpful, very good in service. The only problem is that on the last day of my stay, there was a sudden problem with the light in the room. It would automatically go out every 10 mins+, and it would go out completely until the room is completely dark. I would either turn it on manually or call Xiaodu to turn on the light. But this is not only inconvenient but also scary, especially when I'm in the bathroom and suddenly the light went totally off. At first I thought I would check out in a few hours and just bear with it, but then it was too terrifying so I asked the front desk to change my room. Later on, I was told that the entire 9th and 10th floors had this problem and the rooms on these 2 floors were not rented out. (Does that mean I was the only one ”communicating” with the light in the room at the end of the corridor on the 10th floor alone that night? Why didn't you tell me earlier!) Hopefully, it's fixed before renting out the room again, and please make some arrangements for your customers if the similar issue happens again, especially I reported the issue in the afternoon and your engineer came and inspected the problem, you should have known that the issue couldn't be fixed, you can't imagine how scary it was. Anyway, the staffs were still acting quite fast when I finally changed my mind to request to change the room, a guy came and moved my luggage to the 8th floor as per my request. 酒店位置便利，步行6-10分钟可到最近的地铁站，16-20分钟车程可到萧山机场。 小吃店、餐馆、便利店、超市和药店都是在步行距离内。 酒店设施齐全，设有餐厅（只提供早餐）、自助洗衣房和健身房。 我住的双人房舒适宽敞、干净卫生，房间内所有必需品一应俱全，如吹风机、电水壶、冰箱、杯子，还有免费矿泉水和咖啡。 前台的小哥哥和小姐姐们都很亲切友善，服务态度很好。 美中不足的是，在我入住的最后一天，房间的灯突然出了问题，每隔10几分钟就会自动熄灭一次，而且是整个熄灭导致房内漆黑一片。我要嘛就手动打开，或是呼叫小度把灯打开。但这样不仅不方便而且也很可怕，尤其是我在卫生间的时候，突然之间就伸手不见五指。我原本想说还有几个小时就退房就忍一忍，但后来实在可怕还是让前台给我换了房。后来才知道原来9楼10楼都有这样的问题，已经不外租了。（那就是说当晚只有我一个人在10楼？还是在走廊尾部的房间里独自跟灯光在“沟通”？怎么不提早说啊！真把我吓得够呛……）希望问题解决之后才把房间租出去。而且以后如果有类似的事情发生请立即为你们的房客作出安排，尤其我下午已经提出问题，工程师师傅下午就来修理你们就已经知道修不好的情况下，你们无法想象当时的情况有多可怕。不过还好当我改变主意要换房的时候，前台还是行动蛮快的，也按我的要求帮我把行李搬运下8楼。

We had a very small stay in the hotel, but I can say that it was too difficult to find the hotel, especially because the name is different, in trip.com has one name, but the real one is different, also is very inconvenient to find the reception is you arrive at night. However, I have to admit that the level of English of the employees was incredible, I thought I was in the middle of King Cross in London because I couldn't understand anything or maybe they to me🤷🏽♂️. The room was very cozy and the bed very comfortable, all the welcome amenities were very good. The bed is strong and comfortable, but I don't need four pillows for next time. Also, thanks for my British pengyou in reception for the room, we thought it doesn't exist for a moment, because it's out of the normal corridor and we were lucky because it was located on the top of the breakfast saloon and we could listen at 6am how the employees start preparing our breakfast and to smell the amazing olor of fried noodles and french fries. It was an incredible details. In general, we spent a very good night.