Hotel berhampiran Yuebao Pavilion, Hangzhou

Nice stay, very friendly staff. Location is good too, easy to get around and great to ride towards the lake from this area using rental bikes available everywhere. The only downside is that our room was relatively noisy, we could hear sounds from the other rooms around. When booking, I suggest reaching out and asking for a room on the side of the hotel, which should be a bit better sound-wise.

這家酒店處於一個工業園區，門口有四號線，酒店停車免費，離錢塘江比較近。晚上睡覺比較安靜，邊上有個小區裏面有些小飯店。早餐酒店餐廳説9點結束，前台説10點結束，我也沒吃到，也不評論了。後面有座玉皇山，適合週六日過來渡個假。酒店就屬於那種輕奢型，床可以，落地窗光線不錯，就是對面也有個樓對着你，如果講究私密的人住北面好些。服務大家看評分就知道了。227元的房間給你升級到一個面積大些的房間，床也大些。不過酒店有個房型我不喜歡廁所門直接對着床，非常奇葩，我沒敢嘗試。5.0的評分帶有本人感謝，客觀上4..8差不多吧，這個品牌應該是比較稚嫩的，所以還是多給他們一些機會吧，隨便住住還是可以。希望我的點評能幫助到大家，而不是盲目的去看評分。

設施：房間內配套設施齊全，有冰箱、洗衣機，餐桌和沙發，適合外出遊玩居住。 衞生：房間內衞生打掃乾淨，床單被子乾淨無異味。 環境：房間不大，性價比高。公區面積挺大，適合休息放鬆。房間在17-19樓，前台在19樓。

It’s so nice. The hotel has great amenities and it is pretty cozy staying there. Pretty spacious as well!

Secara keseluruhannya mempunyai pengalaman yang indah. Kakitangan sangat mengalu-alukan dan menampung sejak saya tiba. Bilik itu bersih dan serba lengkap, menampilkan semua kemudahan yang saya harapkan. Katilnya sangat selesa, dan hiasannya moden lagi selesa. Lokasi hotel ini sempurna, terletak berhampiran dengan tarikan utama, restoran dan pengangkutan awam. Hidangan sarapan pagi setiap pagi adalah lazat dan menawarkan pelbagai pilihan untuk memenuhi setiap citarasa. Walau bagaimanapun, terdapat satu isu yang sedikit menjejaskan penginapan yang sempurna: kalis bunyi. Malangnya, bunyi bising dari lorong dan bilik bersebelahan agak ketara, terutamanya pada waktu malam. Ini menjadikannya agak mencabar untuk mendapatkan tidur malam yang lena sepenuhnya. Walaupun kesulitan kecil ini, saya masih sangat mengesyorkan untuk perkhidmatan yang cemerlang, lokasi utama dan keselesaan keseluruhannya. Saya dengan senang hati akan tinggal di sini lagi, berharap kalis bunyi boleh dipertingkatkan pada masa hadapan.

A very new hotel. Very clean and bed also very comfortable. About 10-15mins walk from the metro station. There are a lots of food around and also can walk to West Lake around 15-20mins. If want to go other attractions places it is very easy to take the public busses around. Toilet very clean. Cleaning lady and man always on standby to clean. The room might be a bit small but everything is there. Bed is very comfy and soft. The centralised aircond system is very good so you have good ventilation although you are taking the bunk bed type. The common area also very big. Only 1 cons is the wall maybe a bit thin, if there are people who kinda selfish talking loud at the corridor you will have to bear with it and if happen your next door neighbour is snoring you might heard about it but all this can be settle by the earplug. Overall its very good and nice hostel with the price.

I booked the Sunshine Tatami Room for 2 nights with my partner, and it was a pleasant stay throughout the days. We were being offered complimentary breakfast Chinese-western fusion style at the 11th floor for 2 nights, free coffee vouchers at Peets’ Coffee at the lobby and the hotel offered free laundry service on the 10th floor. The tatami room was big enough for us to lay our 28” luggages flat on the floor, and have a L shape sofa with a super big screen TV. Overall it was a very pleasant stay.

Room was nice and spacious, general hygiene of the rooms are decent. Only downside wades that our room was very strong smell of smoke, something we noticed about the building in general. If that doesn't affect you then I would recommend due it's value and location

酒店是24年新建的 所有設施都很新也很齊全 到酒店直接停在地下停車場 免費停車 上了地面一時找不到該走哪裡 給酒店前台打電話 前台小姐姐出來接的 服務態度非常好 酒店走廊非常寬敞 三個電梯供使用 全程出入酒店和電梯需要刷房卡 房間還有小冰箱和咖啡機 全屋智能窗簾智能馬桶 空間很大 訂外賣放在取餐櫃 樓下工作人員看到還告訴我可以叫前台送上樓或者讓外賣小哥放在機器人上 服務意識很強 很不錯的一次入住體驗 晚上出門看錢塘江夜景步行10分鐘就到江邊了 希望酒店可以一直這樣保持下去 這真的是我目前住過最舒心的一次酒店了 臨走時前台還送了小禮物 小熊方巾 護手霜

Dear Trip Manager , Make sure hotel’s top management reads this message . I had checked out around 1.50 pm on 1st then gone to watch hockey match and after match directly drove to Shanghai. After Shanghai around 8.45 pm released I left my & families passport in locker of the wardrobe , locker was left open therefore no password required to open . I immediately called hotel’s front desk first spoke to lady she told exact locatio n of three passports. I waited for 20 minutes then called again this fine spoke to another person “ Wu” , he was more responsive and told he will check and assured to call back but he didn’t call back . I called after about 20 minutes he told he found a gold chain . This my gold chain I asked him again did he find passport he told “ no , think else was found “. Actually he didn’t send anybody to room to check . He lied ! . I told him to check again as I told him exact place of my passport. He said he will get it checked . I waited again for about 20 minutes again and called again spoke to him this time he told that another guest has checked in and therefore they cannot as guest is not in room . He told me to wait until guest comes back . Hotel’s housekeeping staff had found my chain in afternoon while cleaning and gave it front desk . Actually hotel should have called me on mobile immediately but wondering why this such kind of negligence . Absolutely disappointed. We kept on calling a few time until 1.15 am , my wife called atleast 10-15 times . Front desk staff kept on saying cannot enter room as guest hasn’t comeback . Meanwhile I had contacted via your app to three agents they said they will come back in one hour but nobody did …..!!! I had called around 1.15 am to hotel and told them I have no option to call police . Then Wu told he wait for 10 minutes , he called back and told to call police . I called 110 gave full information to police and with 10 minutes local police station called back to verify and after about 10-15 minutes I called Police again they said front desk has found my passports . If front desk had not authority to enter thek should have given option to call police and then they could enter room to search . Untrained unprofessional staff made me suffer for 4 & half ours . I will tell this story to all and will tell to all to never stay in this hotel ever …. Thanks