22 / 22 P. Lương Ngọc Quyến, Hàng Buồm, Quan Hoan Kiem, Hanoi, VietnamLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.4/5
Sangat Baik
89 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.1
Perkhidmatan4.6
Kebersihan4.5
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Semua ulasan(89)
Ulasan positif(86)
Ulasan dengan gambar/video(34)
Tuan rumah yang peramah(39)
Penginapan yang hebat!(23)
Lokasi yang baik(16)
Bersih dan kemas(15)
Kemudahan yang bagus(13)
Bilik yang hebat(12)
Lokasi yang sesuai(12)
Sarapan pagi yang lazat(11)
Ulasan kurang baik(3)
Tom
Bilik Double Superior
Menginap pada Dis 2024
Pasangan
69 ulasan
4.2/5
Sangat Baik
Disiarkan pada 15 Dis 2024
We loved how close the location was to Old Quarter, it's easy to miss as it's in a little alley. However, the electricity was cut on our first day which made our stay slightly less pleasant but no fault of the hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Customer, We apologize for the inconvenience caused by the recent service issue during your stay at The Cosy Inn Hanoi. Our team encountered that affected the quality of our service. We will find the solution for this issue. Have a nice dayThe Cosy Inn Hanoi
Pengguna Tetamu
Bilik Double Superior
Menginap pada Nov 2024
Pasangan
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Nov 2024
It was very fun) If you want to stay in touch with central place and history, this is definitely best choice!)
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Customer, Thank you so much for your positive feedback following your lovely stay with us at The Cosy inn Hanoi. We are truly grateful for your feedback and thank you very much for sharing your experience at our hotel. And thank you so much for your mention about our service, our location, and we are very happy to hear that you loved our breakfast as well. We are always be aware how to serve our Guest and bring to them the memorable trip as we did with you. We are looking forward to welcoming you back to The Cosy Inn Hanoi in the near future Best Regards The Cosy inn Hanoi Team
Matvey Zhuravel
Bilik Double Superior
Menginap pada Apr 2024
Pasangan
13 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Apr 2024
A short alley from beer street, meaning close to everything in old quarter. However, very quiet. Comfortable despite miniature area. Terrific rooftop restaurant where a tasty and quite enough breakfast is served. The stuff is great, always helpful and looking genuine:) especially at breakfast.
The downside is the bed; too sturdy, more like hard sofa than bed. But apart from that is A+ :)
Terjemah
Jawapan daripada Pihak Penginapan: Hi Valued Customer,Thank you very much for your comment! We value every feedback given by our lovely guests as they are the reason we set our high standards for. It is great that you have a memorable time at The Cosy Inn Hanoi Hotel. We are very proud of our personalized service. I will share your comment with my team to recognize their efforts.Thank you again and we are looking forward to welcoming you back soon.Kind regards,The Cosy inn Hanoi Hotel team
The world is playground
Bilik Double Superior
Menginap pada Nov 2023
Solo
5 ulasan
4.7/5
Menakjubkan
Disiarkan pada 21 Nov 2023
The place is cozy and staff is nice!
The entrance is a bit hard to find but all good with the rest!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Customer, We thank you so much for sharing your experience with other travelers here regarding your recent stay at The Cosy Inn Hanoi. We are more than happy to read you enjoyed your stay with us. Please be assured that your compliments have been passed on to the entire team.Thank you for your kind recommendation and we are looking very much forward to welcoming you back very soon.Best regards,The Cosy inn Hanoi Team
Praveen Deshan
Bilik Double Superior
Menginap pada Apr 2024
Pasangan
7 ulasan
4.2/5
Sangat Baik
Disiarkan pada 24 Apr 2024
Hard to find the location initially. It’s located in a small alley right next to a club. Room was very clean but tiny. Breakfast was amazing. Overall good experience.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Our Customer,We recently discovered an error in our service , leading to your unhappiness We understand the importance of the good service regret any confusion this may have caused.Hope to be serviced you in the futureThe Cosy Inn Hanoi
Imaniac
Bilik Double Standard
Menginap pada Sep 2023
Melancong bersama rakan
19 ulasan
4.5/5
Hebat
Disiarkan pada 6 Okt 2023
The hotel is located in the heart of the old town, with Ole ty of restaurants around. The room is small and simple, but it's modern and mostly clean, though there were quite a few ants. One of the best parts of the hotel is the staff. They are all so very nice and helpful.
Terjemah
Jawapan daripada Pihak Penginapan: Your Warmest RegardsThe Cosy inn Hanoi Team Dear Valued Guest,We thank you so much for writing us such a great review on How wonderful to read that you were satisfied with the excellent service, the attentiveness of the location of our hotel. We are delighted that you had a wonderful stay with us. Meeting the needs of our guests and knowing they have enjoyed their stays are our greatest rewards.We thank you for giving us the honor to host you at our hotel and we look forward to welcoming you back in the near future.Best regards,The Cosy inn Hanoi Team
Pengguna Tanpa Nama
Bilik Deluxe Double/Twin
Menginap pada Okt 2023
Pasangan
45 ulasan
4.2/5
Sangat Baik
Disiarkan pada 23 Okt 2023
quite good, inside busy street but still quite, will consider to come back next time
Terjemah
Jawapan daripada Pihak Penginapan: Your Warmest Regards The Cosy inn Hanoi Team Dear Valued Guest, We thank you so much for writing us such a great review on How wonderful to read that you were satisfied with the excellent service, the attentiveness of the location of our hotel. We are delighted that you had a wonderful stay with us. Meeting the needs of our guests and knowing they have enjoyed their stays are our greatest rewards. We thank you for giving us the honor to host you at our hotel and we look forward to welcoming you back in the near future. Best regards, The Cosy inn Hanoi Team
YRREP
Bilik Double Standard
Menginap pada Sep 2023
Solo
6 ulasan
3.7/5
Disiarkan pada 27 Sep 2023
Staffs was nice.
Local was good.
Bed is not so clean.
When I had my breakfast on the hotel restaurant which is outdoor, bees were around me and the foods. Foods were not covered so bees could share the foods with you.
Not a bad choice but there is always a better choice.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Customer,Thank you so much for your positive feedback following your lovely stay with us at The Cosy inn Hanoi.We are truly grateful for your feedback and thank you very much for sharing your experience at our hotel. And thank you so much for your mention about our service, our location, and we are very happy to hear that you loved our breakfast as well. We are always be aware how to serve our Guest and bring to them the memorable trip as we did with you.We are looking forward to welcoming you back to The Cosy Inn Hanoi in the near futureBest RegardsThe Cosy inn Hanoi Team
Safiee
Bilik Double Standard
Menginap pada Sep 2023
Solo
5 ulasan
4.7/5
Menakjubkan
Disiarkan pada 12 Sep 2023
The Cosy Inn Hanoi Hotel
Google review summary
5.0
22 reviews
5 ★
4 ★
3 ★
2 ★
1 ★
Reviews on other travel sites
Trip.com
4.5/5 · 45 reviews
Reviews
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From the phone conversation with Rosie to book an airport pick-up to checkout, my experience was stellar. The team, John, Rosie, Tracy, Cloudy, Leo, the cook and housekeeper made me feel so welcomed.
This little establishment is great value for Hanoi. It is right smack in the old quarter steps within beer street and the night market. Just a few minutes leisurely walk and you'll reach Hoan Kiem Lake. The location is great but you still get peace and quiet as it's tucked into an alley away from all the noise.
Finding it can be tricky, I suggest booking an airport transfer. Or, take a grab to May De Ville Premier Hotel which is right across it and just walk into the alley.
My room was basic and small but I knew that. It was all I needed. Good shower, aircon and TV. It has a fridge and kettle.
But really the draw is the amazing staff that run the show. John and Rosie spoke good English so communication is seamless. Tracy is still learning but kudos to her for the effort! You'll be fluent sooner than you think. Her English definitely beats my limited grasp of Vietnamese. Cloudy, social relations manager, 🤣whom I met briefly was also a delight to chat to.
All in all, you can't go wrong staying here if you want good value.
Thank you so much Cosy Inn Hanoi Team for your hospitality!
Safiee
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Customer,Thank you for staying with us during your recent stay at THE COSY INN ,We are very happy to hear that you loved our staffs and interested in our good location. We are always be aware how to serve our Guest and bring to them the memorable trip as we did with you.We are looking forward to welcoming you back to The Cosy Inn Hotel in the near futureBest RegardsThe Cosy inn Hanoi Hotel team
Pengguna Tanpa Nama
Bilik Double Standard
Menginap pada Ogo 2023
Solo
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 13 Sep 2023
It was quite hard to find the location of the hotel as it is located in the furthermost of a small alley, and there were no large signs on the road. However, the room and the hospitality was great. The receptionists and waiters at the restaurant were nice. The breakfast was delicious! You might need to come early if you want to try their pho.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Customer,It was a real pleasure reading such positive feedback as yours and I thank you for that. Our priority is to have all of our guests have experience at The Cosy Inn Hanoi and I am proud of my whole team who have met your expectations in terms of high quality of services.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.We are looking forward to seeing you here soon,Your Warmest RegardsThe Cosy inn Hanoi Team
Shaoyuxuan
Bilik Double Standard
Menginap pada Ogo 2023
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Ogo 2023
this is a new hotel. i had a great stay here. Staff very friendly and helpful especially Rosie
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Customer,Greetings from The Cosy Inn Hanoi hotel and thank you for such encouraging review.It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words.We hope we will have the pleasure of greeting you again and please recommend us also to your friends and familyBest regards,The Cosy inn Hanoi Team
Hi Terii
Bilik Double Standard
Menginap pada Ogo 2023
Solo
15 ulasan
4.5/5
Hebat
Disiarkan pada 14 Ogo 2023
Enjoyed a 2-night stay at Cosy Inn Hanoi. While the location might be a tad tricky to find, especially by taxi, I'd recommend hopping off and using the map to stroll to the hotel - it's tucked away in an alley. The evenings are vibrant, with a bit of a party vibe on the way to the hotel, and a scenic stroll by the lake. The staff consistently radiated friendliness and willingness to assist. The TV was a standout, allowing YouTube playback and screen sharing. The cook deserves applause too - meals were freshly cooked and absolutely delicious. A truly enjoyable experience overall.
Terjemah
Jawapan daripada Pihak Penginapan: Hi Valued Customer,Thank you so much for your positive feedback following your lovely stay with us at The Cosy inn Hanoi.We are truly grateful for your feedback and thank you very much for sharing your experience at our hotel. And thank you so much for your mention about our service, our location, and we are very happy to hear that you loved our breakfast as well. We are always be aware how to serve our Guest and bring to them the memorable trip as we did with you.We are looking forward to welcoming you back to The Cosy Inn Hanoi in the near futureBest RegardsThe Cosy inn Hanoi Team
Pengguna Tetamu
Bilik Deluxe Double/Twin
Menginap pada Nov 2024
Pasangan
66 ulasan
4.5/5
Hebat
Disiarkan pada 24 Nov 2024
Great small hotel for a short stay
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,We thank you so much for writing us such a great review on How wonderful to read that you were satisfied with the excellent service, the attentiveness of the location of our hotel. We are delighted that you had a wonderful stay with us. Meeting the needs of our guests and knowing they have enjoyed their stays are our greatest rewards.We thank you for giving us the honor to host you at our hotel and we look forward to welcoming you back in the near future.Best regards,The Cosy inn Hanoi Team
angiewong
Bilik Double Standard
Menginap pada Jul 2023
Solo
23 ulasan
4.2/5
Sangat Baik
Disiarkan pada 15 Jul 2023
This cosy hotel is situated inside an alley yet easily to look for.. breakfast so far ok, kudos to Mr John, receptionist whom very friendly and smiling all the time!! Hav a pleasant stay for 2 nights and the price is affordable and worth for money 🫰
Terjemah
Jawapan daripada Pihak Penginapan: Dear Value Guest, Thank you very much for taking the time to share your feedback following your most recent experience at The Cosy Inn Hotel. We look forward to welcoming you back again in the near future. Thank you again! John Dang Mr. Hotel Manager
Pengguna Tetamu
Bilik Double Superior
Menginap pada Nov 2024
Pasangan
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Dis 2024
Good location, good service
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,We thank you so much for writing us such a great review onHow wonderful to read that you were satisfied with the excellent service, the attentiveness of the location of our hotel. We are delighted that you had a wonderful stay with us. Meeting the needs of our guests and knowing they have enjoyed their stays are our greatest rewards.We thank you for giving us the honor to host you at our hotel and we look forward to welcoming you back in the near future.Best regards,The Cosy inn Hanoi Team