Ulasan Skyline Hanoi Hotel

Cindy is a very nice girl. Very convenient hotel.

Good location although finding it was tricky down a lane. Room was clean and modern

Location is good near Hoan Kiem Lake but in a narrow small lane instead of a main road. Taxi drivers may not be able to find easily. Some small stain spots on bedsheets but room is fantastic otherwise. Staff are friendly and polite.

Great service 👏 Excellent location and there were many food amenities nearby.

I checked in late in the evening around 8. Not even 10mins after the check-in, the front desk person came to the room and told us that we have to change the room because they are going to repair the room soon. I asked him why but he didn’t give us any details and just told us to come to the front desk to speak to his manager. We went downstairs and the concierge put me on the phone with his manager. The manager said the concierge is going to take us to the different hotel which is “one minutes away” and change our room with the “window view”. Instead of explaining or apologizing about the situation, he was basically telling us to change the hotel. To be honest, I was iffy about it since I read couple reviews that they had put customers into different hotel with various reasons. I didn’t have any choice, but I wanted to see the room first before making any decision. The guy took us to a HOSTEL called “Hanoi backpackers hostel” and he was handing me the room key instead of taking us to the room and showing us. I told him to walk us to the room and show it to us instead of just handing us the key. When we got to the room, he opened the door with the room key, but the door wasn’t even opening. I was terrified and wondered what would happen if I just accepted the key. I asked the guy for the refund because obviously I wasn’t comfortable with the place and the given situation. Also, they were violating the contract since we booked the place in advance and they just decided to repair the room the day which they knew someone was checking-in. We came back to the skyline hotel from the “hostel” and he put me on the phone with his manager again. I explained everything and said I want the refund because it was not what I signed for. Then, he said “NO REFUND” furiously and said we can just stay in the room that we booked and they will repair the room tomorrow afternoon after we check out. So we went back to our room, but we started to feel unsafe. Who else would feel comfortable with all the situations that happened here? We were two girls traveling from different country. With all this happened, we couldn’t trust the hotel and started to feel insecure. So we decided to leave it this hotel and find another hotel to stay. Of course, we didn’t get any refund since it was our choice leave. We had to leave the place to ensure our safety and security. It is just my honest experience. Unfortunately, I can’t give detailed feedback about the room since I checked in and checked out in an hour. Maybe I was there in the wrong place wrong time. Maybe your experience will be different from mine. I’m writing this review just in case the same thing happens to you and be aware. Thanks for reading my long honest review and safe trip everyone. Just for the record: Did I ask to change to the different room in the hotel? - Yes, I did ask and the concierge said there was no room left. However, when I walked into the room after checking in, my room door was opened empty as well as the room opposite from us. Did they have to fix something in urgent? - I believe not since we checked everything as soon as we walked in. The water was fine and ac was working fine. I asked the manager what they need to fix, then the manager said “no fix,” they just need to “repair” the room.

The hotel located near Hoan Kiem Lake and Old quarter street, it was nice to access to all sightseeing place. Hotel manager was super hot, kindness and friendly with all stays. Just recommend stay this hotel if you have plan to visit Hanoi.

The owner is very helpful in arranging for taxi services and other requests.

No frills hotel,right in the middle of where you need to be if you want a good staying in Hanoi. The manager is a very pleasant guy who strives to give you a good staying and with a sense of pride in his job (a rarity these days). All the staff were very polite,friendly,attentive and helpful!!!!!!! They also organised an airport drop off,at a very affordable price. Spotlessy clean hotel and room. I can't recommed it enough. If I would ever go back to Hanoi,I would definitely book there again.

Lobby is a little dated but the rooms are modern and clean. Front desk also is very helpful, and fluent in English.

surrounding have nice local food 😍

ホテルの人はとてもフレンドリーで、拙い英語でも一生懸命聞いてくれたり、バスに乗るための細かいお金が必要なとき、あるかなー？と心配しながらも自分のお財布から崩してくれたりしました。 少ないスタッフでお掃除しているのと、レイトチェックアウトした客を待っていたためか、２時のチェックインにはその１時間前に到着して、荷物を置いて湖などを観光してきてと勧められ、念のため２時間位してから戻ったら、また、１時間位かかると言われてさすがに怒りが湧きました。 実は前日も空港ホテルでダブルブッキングで別のターミナルに移動させられ、当日も、乗ってきたバスで確信持って途中で降ろされてしまい、西湖の反対端からスーツケースを転がしてバイクと車で、占領された歩道に閉口しながら１時間以上スーツケースを転がして歩いてきたところなのでした。本当は散策なんか出来る余裕は残っていなかったので、ホアンキエム湖のほとりの椅子で休んできたのでした。 普段は相手の都合を優先する私も、too late !!と、確認書を見せながら訴えたら、頑張って仕度して、すぐに案内してくれました。 部屋をみて、広さはあるものの何もない、TVはチャンネルもない、ポットはコンセントが届かない、お風呂は風呂桶がないシャワーだけで…広いんですが。 窓もなく…安いけれど2階の窓無し部屋はやめたほうがいいですよ。 さすがにフロントに伝えたら直ぐに一緒に来て確認して、テレビも映らないからとよそから違うテレビを持ってきて壁に取り付けてくれました。ポットはテレビの下の台をこごっと引いて、下のコンセントに挿してまたゴゴッと戻してくれました。いい人なんですけどね… 朝ごはんは良かったですよ。少し離れたバックパッカーホテルの最上階、エレベーターで８回まで上がって、さらに階段を2階あがるので覚悟してください。帰りは一人で帰るので迷わないように。若いアルバイトのようなお兄さんが、嫌な顔ひとつせず送ってくれました。 もう少しいい部屋に泊まればよかったな… これが感想です。フロントの話声なのかずーっと聞こえますし、耳栓持って行って本当に良かったです。 　ほんと、いい人たちなんですけどね。たぶん。

그냥 가격대비 적당해요 물이 안나오면 프론트연락하면 바로 나오고 8층인데 엘베는7층까지라서 걸어올라가고 가구는 엄청낡았어요 혼자 자유여행한거라 편하게 있다왔습니다 밥은 3분거리 정도에 있는 다른호텔에서 먹었어요

하루 잠깐 묵었는데 위치적으로 맥주거리와 가까워서 좋았지만 밤에 문을 닫아두어서 돌아와서 일어날때까지 기다려야하는 불편함이있었지만 그래도 가격대비 만족하고 갑니다.

마지막날 새벽비행기라 씻기위해 예약한건 있지만 주인분이 여러가지 정보도 알려주시고 이날 블랙핑크가 베트남에 와서 차량 막힐수 있다며 친절하게 공항에 일찍가야된다고 팁을 주신 감사한 사장님 ㅠㅠ 호텔위치는 맥주거리 근처라 접근성도 매우 좋고 이가격에 이정도 서비스라면 너무 만족!