Ulasan Muong Thanh Grand Xa La Hotel

Jawapan daripada Pihak Penginapan: Dear Our Valued Guest,Thank you for taking your valuable time to share your positive feedback at Muong Thanh Grand Xa La Hotel!We truly appreciate your feedback and are delighted to know that you found our rooms both clean and spacious and the breakfast is variety.We look forward to welcoming you back for your next trips, and we aim to continue providing you with a comfortable and enjoyable experience.Warm Regards,Nguyen Van HaGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Our Valued Guest!We sincerely thank you for sharing your wonderful experience at Muong Thanh Grand Xa La Hotel.Your positive review has deeply touched our hearts and motivated us to strive for excellence in our services. We are committed to providing the best possible experience to all our valued guests, and your feedback is a valuable source of inspiration.Thank you for choosing to stay with us! We look forward to welcoming you back to our hotel soon.Warmest regards,General ManagerNguyen Van Ha

Jawapan daripada Pihak Penginapan: Dear Customer !Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.Once again, thank you very muchBest Regards,Mr Dang Xuan Trung General Manager

Jawapan daripada Pihak Penginapan: Dear customers,Muong Thanh Xa La Hotel would like to thank you for trusting and choosing to use the services at the hotel.We look forward to seeing you again in the near futureThanks and best regards!

Jawapan daripada Pihak Penginapan: Dear Valued Customers, Muong Thanh Grand Xa La Hotel would like to thank you for trusting and choosing the hotel for your business trip. Your comments will help us further improve the quality of our breakfast service in the future. We look forward to your continued support in the future. Sincerely thank you!

Jawapan daripada Pihak Penginapan: Dear Our Valued Guest,Thank you so much for your wonderful review. We are delighted to hear that you enjoyed our food and service during your stay. Your kind compliments on our breakfast and service truly mean a lot to our team, and your constructive feedback regarding the room has also been noted for improvement.We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay at Muong Thanh Grand Xa La hotel.Best regard,General Manager,Nguyen Van Ha

Jawapan daripada Pihak Penginapan: Dear Our Valued Guest,Thank you very much for taking your valuable time to share your experience during your stay at Muong Thanh Grand Xa La Hotel. We sincerely apologize for the unpleasant experience you encountered at breakfast. Your comments regarding the limited options and food hygiene have been shared with our team for immediate attention and improvement. Thank you for bringing this to our notice, and we hope to have the opportunity to serve you better in the future.Have a nice working day!General ManagerNguyen Van Ha

Jawapan daripada Pihak Penginapan: Dear Mr./Mrs. Li,Thank you for choosing our hotel as your place to stay for your business trip! It is wonderful to our hotel when received such a high rating from you, especially your compliments about the hotel's hygiene and breakfast. This is a great motivation for all hotel staff to work harder to bring the best service to customers.Thank you and wish you a happy and joyful weekend!Best regard,General Manager,Nguyen Van Ha

Jawapan daripada Pihak Penginapan: Dear Mr. He,Thank you for taking your valuable time to share your experience at Muong Thanh Grand Xa La Hotel!It is great to know that you are satisfied with the hotel service and have given a perfect score about us on Trip.com. Your positive review has deeply touched our hearts and motivated us to strive for excellence in our services. We are committed to providing the best possible experience to all our valued guests, and your feedback is a valuable source of inspiration.Thank you for choosing to stay with us, and we look forward to welcoming you back to our hotel soon.Sincerely,General ManagerNguyen Van Ha

Jawapan daripada Pihak Penginapan: Dear Mr./Mrs.Xu,Thank you for taking the time to share your positive feedback about your stay at Muong Thanh Grand Xa La Hotel. We truly appreciate your feedback and are delighted to know that you find our rooms both convenient and new. It’s great to hear your compliment about our hotel almost close to the airport. We look forward to welcoming you back for your next trips, and we aim to continue providing you with a best comfortable and enjoyable experience. Warm Regards, Nguyen Van Ha - General Manager

Jawapan daripada Pihak Penginapan: Dear Our Valued Guest!We sincerely thank you for sharing your wonderful experience at Muong Thanh Grand Xa La Hotel.Your positive review has deeply touched our hearts and motivated us to strive for excellence in our services. We are committed to providing the best possible experience to all our valued guests, and your feedback is a valuable source of inspiration.Thank you for choosing to stay with us! We look forward to welcoming you back to our hotel soon.Warmest regards,General ManagerNguyen Van Ha

Jawapan daripada Pihak Penginapan: Dear Customer,Warmest greetings from Muong Thanh Grand Xa La! Thank you for sharing your experience about your stay at our hotel!We sincerely apologize for your bad experience at the hotel. Based on your review, we will review all issues regarding room cleanliness, bedding and other issues to improve our services to bring a better experience to customers.We hope that our hotel will continue to receive your support for your next stay.Best regards,General ManagerNguyen Van Ha

Jawapan daripada Pihak Penginapan: Dear Our Valued Guest, Thank you for taking the time to share your positive feedback about your family stay at Muong Thanh Grand Xa La Hotel. We truly appreciate your feedback and are delighted to know that you was satisfied with the hotel service. It’s wonderful to hear that our breakfast is also suitable for Chinese taste and relatively clean. Once again, on behalf of all the hotel staff, I would like to thank you and wish your family strength, wellness and all days be filled with vitality. We look forward to welcoming you back for your next trips, and we aim to continue providing you with a comfortable and enjoyable experience. Warm Regards, General ManagerNguyen Van Ha

Jawapan daripada Pihak Penginapan: Dear Customer !On behalf of Mường Thanh Grand Xala Hotel, I would like to send my warmest greetings to you!Thank you very much for choosing Mường Thanh Grand Xala Hotel and thank you for your comment on the behavior of the staff/Hotel facilities. We sincerely apologize to you for your bad experience during your stay at the Hotel. Based on your assessment we commit to focus on improving service quality/facilities, retraining staff to customer service attitudes/renewing facilities, in order to serve you better in the near future.We hope you will sympathize and continue to choose Muong Thanh Grand Xala Hotel as a place to stay when coming to Hanoi to do business and travelingHave a nice day!Ms Le Thi HienGeneral Manager