Minerva Church Hotel

Ulasan Minerva Church Hotel

Minerva Church Hotel

No. 9 P. Nhà Thờ, Street, Quan Hoan Kiem, Hanoi, VietnamLihat Butiran Hotel
Minerva Church Hotel
Minerva Church HotelMinerva Church HotelMinerva Church Hotel
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.6/5
Hebat
156 ulasan
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.4
Perkhidmatan4.7
Kebersihan4.6
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Semua ulasan(156)
Ulasan positif(155)
Ulasan dengan gambar/video(49)
Lokasi yang baik(65)
Sarapan pagi yang lazat(33)
Lokasi yang sesuai(25)
Sesuai untuk perjalanan perniagaan(13)
Reka bentuk yang hebat(8)
Katil yang selesa(8)
Hiasan yang cantik(7)
Penyambut tetamu yang peramah(5)
Ulasan kurang baik(1)
Pengguna Tetamu
Bilik Double St Augustine
Menginap pada Jan 2025
Pasangan
33 ulasan
4.2/5
Sangat Baik
Disiarkan pada 7 Feb 2025
It is a good place to be close to the church. Breakfast is very good and facilities are decent. I will recommend it if you wanna be in the heart of hanoi in a 4 starts hotel. Fair relationship between price and services.
Terjemah
Terence Chew
Bilik Double St Augustine
Menginap pada Dis 2024
Keluarga
1 ulasan
4.5/5
Hebat
Disiarkan pada 28 Jan 2025
Exceptional services from frontdesk to housekeeping and breakfast restaurant. The team is so friendly and proactive. Short walk to many attractions Church just few steps away. Comes with lift. Breakfast selection is limited, however more than sufficient. Room sound proofing can be improved. Many boutique hotels now provide free drinks, etc, from the room fridge. This doesn't cost much. Can consider it. The bathtub is high. Need to take good care for children and elderly.
Terjemah
Benedito
Bilik Double St Joseph
Menginap pada Nov 2024
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Dis 2024
The location is just in the center of the crowd. The hotel staffs are very kind and helpful. They even present me a surprise cake for my birthday …. I will recommend this hotel to everybody
Terjemah
Pengguna Tetamu
Bilik Double St Joseph
Menginap pada Nov 2024
Pasangan
12 ulasan
3.2/5
Disiarkan pada 24 Dis 2024
This hotel was clean but there was no heating at night. First night we were cold. Heating did not work for 3 nights while we were staying there. The staff members lied as if there was a heating. In addition, we bought one day cruise experience through this hotel. A staff member told me that guests of the hotel can get this at a lower price. We paid a lot expecting a luxury cruise. However when we arrived at the cruise ship, it was far from luxury. Moreover, we found out that trip.com offers the same cruise ship experience at a lower price.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Sir/Mada,,Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations, and we truly value the opportunity to address your concerns.Regarding the heating in your room, we want to clarify that the system is designed to activate automatically when the temperature drops below 20°C. Once we received your feedback about the heating on the first night, we immediately checked and switched it to manual mode for your comfort. Upon following up with you later, you confirmed that the heating was working properly. We apologize if there was any misunderstanding or inconvenience caused during this time.As for the cruise experience, we aim to provide our guests with the best options at competitive rates. After learning of your concerns, we reviewed the pricing and confirmed that the rate offered through the hotel, inclusive of the discount, was lower than the one available on Trip.com(with your double check). We are sorry if the cruise did not meet your expectations of luxury. Your feedback has been shared with the cruise operator to ensure a better alignment of guest expectations with the actual experience.We deeply appreciate your candid comments, as they help us improve our services and provide a better experience for future guests. Should you choose to stay with us again, we would be delighted to offer you a more seamless and enjoyable experience.Warm regards,Thomas BuiFront Office Manager
HUNWOO
Bilik Twin St Gildas
Menginap pada Nov 2024
Pasangan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Dis 2024
Very nice staffs. They are friendly and do their best to help you. The Church is only 100m far from hotel. Waking up with church bell sound is amazing experience.
Terjemah
Chun Yu
Bilik Twin St Gildas
Menginap pada Jul 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Ogo 2024
Friendly and helpful staff, Good location and the breakfast is yummy.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Chun Yu,Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay in the St Gildas Twin Room and appreciated our friendly staff, convenient location, and delicious breakfast. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back in the future.Best regards, Thomas Bui
Pengguna Tetamu
Bilik Double St Joseph
Menginap pada Nov 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Dis 2024
Fantastic service, the people are so friendly and very considerate of your comfort. If we come back to Hanoi we will be staying here again. The rooms were clean and comfortable and staff were very accomodating. We arrived very early in the morning, and noticing we were exhausted the staff allowed us to rest in the spa room until our rooms were ready. It is rare to find such generosity.
Terjemah
Paco W
Bilik Double St Augustine
Menginap pada Mei 2024
Bisnes
16 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Jun 2024
amazing hotel experience. the staff would always engage with us to ask about the hotel experience
Terjemah
Jawapan daripada Pihak Penginapan: Dear Paco W,Thank you for your wonderful review and for choosing to stay in our St Augustine Double Room! We are thrilled to hear that you had an amazing hotel experience and that our staff engaged with you to ensure your satisfaction.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay at our hotel!Best regards,Thomas Bui.Minerva Church Hotel
Jun Rui
Bilik Double St Joseph
Menginap pada Okt 2024
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Nov 2024
Great location to stay in Old quarter near St. Joseph cathedral. Everything is in walking distant. Our room is next to the street and surprisingly outside noise-proof. The stay was really comfortable and the staffs are friendly. The receptionists all speak good english and they would check in with us how’s our stay? Please also do try out their spa as the masseurs are good. I had amazing thai massage and that was more thai massage than those I had in Thailand.
Terjemah
Anjella
Bilik Double St Augustine
Menginap pada Okt 2024
Melancong bersama rakan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Nov 2024
All the staff at the hotel provide exceptional service with cheerfulness. Their positive attitude and efficient service make our stay such an awesome one that we feel so much at home. Glad to have such a great experience.
Terjemah
Angelic Traveller
Bilik Double St Joseph
Menginap pada Apr 2024
Solo
39 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Mei 2024
The location of this hotel is excellent. Is walking distance to all the shops and cafes yet not noisy at all. Is just a minute walk to St Joseph cathedral . This is a small boutique hotel and they provide excellent service. The service offered by the front desk staff Thomas, Lisa and Sunny are one of the best I experienced in a hotel stay. Thank you too for the surprise cake. Hotel room size is not too big though and if you have mobility issue, might want to choose a room with no bath tube as you need to climb in and out of the bath tube for shower.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Madam Toh,Many thanks for providing us your wonderful review of your stay at Minerva Church Hotel!We are delighted that you enjoyed your stay at out hotel and complimented us onbreakfast, location especially from our staff. We will definitely share your review with our team as a huge motivation and most of all, we thank you for your continuous support in the future.We certainly wish you and your family well and look forward to welcome all of you again soon!Yours Sincerely,Thomas Bui.Front Office Manager
ShepShep
Bilik Double St Augustine
Menginap pada Mac 2024
Pasangan
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 7 Mei 2024
The hotel staff were incredibly welcoming! Offering pick up and drop off services to and and from the airport. The rooms were clean and comfortable alongside all expected amenities. The breakfast was incredible and totally worth it, a really great start to the day! A convenient area to get around the city with lots around it too! Would 100% go back!
Terjemah
Linhpvu
Bilik Double St Joseph
Menginap pada Dis 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Jan 2025
Location is top notch. Staffs are nice and efficient. We had a great stay.
Terjemah
ShanaLeeM
Bilik Double St Augustine
Menginap pada Feb 2024
Solo
11 ulasan
4.7/5
Menakjubkan
Disiarkan pada 4 Apr 2024
A really lovely hotel in a stunning location. Lovely decor, superb customer service, and very comfy bed. Rooms are small but adequate. Was great to have a bathtub too! Highly recommend this hotel.
Terjemah
Pengguna Tetamu
Bilik Double St Augustine
Menginap pada Ogo 2024
Solo
3 ulasan
4.2/5
Sangat Baik
Disiarkan pada 29 Sep 2024
Excellent location. I was very impressed by the marketing team who reached out to me through WhatsApp prior to my stay. The frontdesk crew were really cheerful and helpful.
Terjemah