May De Ville Trendy Hotel & Spa

Very good location and stuff

Nice and an easy stay

We stayed here 2 nights, but with a night elsewhere in between, as part of a guided tour. Our first room was on the 2nd floor at the front of the hotel. The room had 3 beds (we just wanted twin beds), so not a huge amount of floor space available. The bathroom had a shower over the bath, with the bath being so high, that a wooden step stool was provided to aid getting in and out. This is less than ideal. In this room, everything seemed to work fine at least, except that for the hairdryer to work you must hold your finger on the button, or else it won't go! On our second night, we were on the 5th floor, again at the front of the hotel, but with a different room configuration. This one just had the twin beds, so more floor space. Several of the lights didn't work, and again, there was a timber step stool to access the shower over bath. The bottom of the bath was quite narrow so not at all secure feeling under foot. The buffet breakfast was stocked with a little of our preferred western style foods, but not great. Juices are what you expect in Asia. Great confusion with the location of this hotel, as there are several Trendy Hotels in Hanoi, with 3 being nearer the lake and market areas. This one is in the Old Town, and quite a walk from the lake and the night market, but doable.

Staff are admirable. Efficient but absolute darlings too, while staying professional at all times. Help was offered readily on matters such as places to visit or assistance to get a taxi or calling airlines. Reception staff speaks good English. Rooms and bathrooms contain everything you need and equipment is in good working order. Breakfast may be limited for western palates but you are provided with more than is sufficient. I will definitely visit Hanoi again and will stay again at this hotel.

We stayed at the hotel for several nights in December 2023. The rooms were comfortable and well serviced. The location was very good, with several restaurants in the neighborhood. We were able to walk the very safe streers of Hanoi to Hoan Kiem Lake and many other points of interest from the hotel. But the OUTSTANDING thing to know about this hotel is that the staff consistently delivers excellent service. From the front desk to the breakfast room, you will be greeted with friendly smiles and a warm welcome. Thank you to everyone at the May de Ville Trendy Hotel, especially our lovely breakfast server, Anh Mai.

I went on a trip to Hanoi. The room is spacious and airy, sunset bar on the 13th floor where you can drink and smoke. The staff is very enthusiastic the receptionist and restaurant staff all took care of us very well. Highly recommended!