Hotel berhampiran Lenin Park, Hanoi

The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....

The hotel may be old but most importantly, the rooms are spacious, and it feels like home. And clean. Cleanliness is very important to me. The rooms are ”huge”! I love this 80+sqm size, so nice to have large rooms once & for all !! And toilets are clean & huge! Location is excellent, it's about 10 mins to the Old Quarters but the location around the hotel is good - some nice restaurants & generally much better than staying in the old quarter area which can be hap hazard.

Ok, so the room was beautiful and what was expected. Great tv access, Netflix, apple tv etc. great house keeping staff. The rooftop pool and the bar area lovely, but that is where the nice Bits stop. The level of service Besides housekeeping was below par. Many basic mistakes made in both reception, dining room for dinner and also at the rooftop bar. Rooftop bar does NOT have a happy hour, so this is false advertising. They give you a few crisps, and the drinks are nearly double the price of everywhere else. Couldn't make a Singapore sling, as no cherry liquor, and when I ordered a Mai Tai, what was received was not Mai Tai. Also if they didn't understand something they just wouldn't reply, and I would think I had something coming. One bartender and two supervisors, C'mon on. We also had two nights at the restaurant for dinner, where 3 of us had starters, mains, wine, cocktails etc, so spent a lot. First night was great, but second night, 5th of March was horrific. 4 staff on, and by the way we were the only table there. It felt like we were in a local shop, as the staff just watched us, and talk about over servicing.I would hate to see the service, if even 25% of capacity. I would be getting rid of half of the staff, and actually providing some basic training to them, including how to provide good service, without over servicing, including some basic English skills. The hotel we stayed at previously for one third of the price, had much better service. Summary, lovely room, but definitely not the service to match. Very disappointed.

Hôm bữa mấy chị em mình có ghé qua khách sạn nghỉ 3 đêm,nhìn khách sạn tuy hơi nhỏ nhưng được cái nhân viên ở đây rất ngoan. Mình được bạn bell tên Văn Toàn giới thiệu nhà hàng,quán ăn và nhưng địa điểm du lịch xung quanh đấy. Bạn ấy rất nhiệt tình và các bạn khách cũng vậy .Cảm ơn khách sạn Affa đã cho chúng mình một kì nghỉ vui vẻ ! SEE YOU !!

I and some friends stayed here few years ago and we come back this year as we love this hotel a lot. Everyone works for this hotel is very helpful and hospitality. They supported us a lot during the time we stayed here with them. Hotel is clean and we love everything and of course also the breakfast. We will definitely come back and also introduce to more of our friends. Thanks again for making my trip !

受付の方、清潔さ、全てのサービスにおいて満足しました。ホテルに関わる人全員がフレンドリーで、英語をまともに話せない私に対しても、私が理解しやすいように話しかけてくれました。部屋のアメニティ、タオルの数など期待以上のサービスでした。また、ハノイに来た際は利用したいです。

We started our Vietnam tour here in hanoi, the Marina Hotel is in a great location for the old quater of Hanoi. The rooms are very clean and a good size. The beds are very comfortable, so after a busy day it was perfect. The hotel staff are very helpful, excellent service and cannot do enough for you.

I recently stayed at La Siesta Classic Hang Thung for one night, and honestly, it wasn't enough! Hotel Property: 1. The hotel's location is great. It's right in the middle of Hanoi's Old Quarter, so you can easily walk to Hoan Kiem Lake and enjoy the lively atmosphere. 2. What's cool is that the hotel is only two months old and it looks amazing. The rooms are a good size, and the modern design is Instagram-worthy. It's pretty impressive they even squeezed in a pool in the middle of the tight Old Quarter spaces. Service 1. We got to the hotel really early from Sapa, and our rooms weren't ready, but Mr. VP at the front desk was super nice. He went out of his way to arrange a shower for us. It was a real help to get us cleaned up from the long train ride. 2. I accidentally booked a room for 3 persons when there was only 2 of us. Mr.VP immediately noticed it and upgraded us to a junior suite without us knowing. That was a pleasant surprise and definitely made our day. The Not-So-Great Stuff: There were a couple of small issues that could have made the overall experience even better. 1. We asked for more water and ice around 9 pm, but they never brought it. Eventually, we went out and buy water, and reminded the front desk to send some ice to the room. But even after reminding the front desk personally, no ice came all night. 2. Food at breakfast was good, but the service could he better. When we wanted to sit by the window, the server insisted that we sit at another table. She rolled her eyes at me when I told her that we prefer to sit by the window. She then cleared our table quite unwillingly. She just changed the cutlery but did not replace the used placemats. We didn't bother her after that as she seemed annoyed. But despite these minor hiccups, I'd definitely recommend La Siesta Classic Hang Thung to anyone looking for a great stay in Hanoi. It's a lovely place with pretty and clean rooms and lovely front desk staff.

Nice and new. Clean. Great service from reception and bell boys. Breakfast was good. Used the spa services and it was fine but the massueses were quite rude with their comments and said inappropriate things to my partner in front of me, quite unprofessional. It's their job to provide a service and nothing more. The wait staff in the restaurant serving breakfast were efficient but a little unprofessional as when it hit 10am (when breakfast stopped) they were celebrating amongst themselves. I can understand Vietnamese and perhaps they thought I couldn't understand. I found this to be quite unprofessional, maybe my expectation that they should do their job quietly and efficiently was too much. They also moved me to another table for their convenience as the table I chose to sit at would have been more work for them to clean. I asked why they moved me, when I came back from getting my food, and the reply was that they wanted me to enjoy the view out of the window. This was a blatant lie as my original seat had a better view and was already by the window, I could only conclude that me sitting at a four person table instead of a two person table was inconvenient for them, even though breakfast was about to end and that there was only a few people there finishing their breakfast. I also found that the cleaning staff were just chatting about their daily lives in the elevator in front of me and on corridors. Is it me or should the staff be quiet, intrusive and wait for no guests to be around to gossip and talk? Aside from these aspects of the staff, everything else was good, the food, friendliness, location and cleanliness was on point. Lastly, as the hotel is new, there's still some renovation work going on but it doesn't disturb you from a good night's sleep.

Nice hotel with great view of the big lake. But, it is too far to the old quarter and need to take cab to close to the old quarter for tour bus to pick up.