Hotel dengan WiFi di Hanoi

Hotel is in a great location and we had a comfortable stay. Our room was a two bedroom with a kitchen, which was nice and spacious with two kids. Bathrooms had a couple of spots where moisture was getting at the corners and paint was peeling. Also one of the beds has a whole in the headboard. We are pretty easy going so none of that bothered us or affected our stay.

2nd night for me and still impressed with the Rooftop Bar such a nice view of Hanoi Lake

Hanoi is one of my favorite cities in the world. The hotel I was accustomed to stay in closed due to pandemic and ensuing travel ban. As I prepared for my next visit to Hanoi, I asked some friends for a recommendation and I was told about a new hotel opening the Aira Boutique Hanoi Hotel & Spa. There were two of us traveling and we booked two king rooms for nine nights and paid one half of the total bill in advance. One of the staff, Hoa, went out her way to help me plan the trip from USA to Hanoi by giving me her WhatsApp number. When we were notified that our planned flight to Hanoi was cancelled, still be cause of COVID travel issues. I notified the hotel and my refund was promptly processed. I appreciate the excellent service!

Had a great time here with my family, our first trip to Hanoi. Hotel was clean and comfortable. Breakfast buffet war a big plus as part of our stay, excellent quality and food. Employees were very hospitable and professional. One stood out was Dung Le( I think that's his full name). His level of attentiveness and attention to detail was way above and beyond expectations since we have young kids that need extra help with luggage. He gave great suggestions to local palces to visit as well, seems to have great knowledge and experience in the industry. A small negative for the kids was a cold swimming pool though they swam in it anyway. Overall a great first hotel experience that sets the tone for our entire trip in HN.

Located in a quieter area of the Old Quarter, this hotel gave us the best service of the hotels we stayed at. The staff were very attentive and facilities were great. The rooftop pool was clean with great views. There were plenty of options of all different cuisines (sushi, chinese, thai, continental, hot western) at breakfast, many choices fo vegetarians, and a choice of different coffees, including decaff. The gym was basic but very well maintained and you can easily do a workout there. The airport service is expensive so we opted to organise our transfers and tours with another company who were cheaper. We had a great time and we will be staying again if we're in Hanoi.

I had less than 24 hours in Hanoi therefore location was crucial. This place is perfect. On a quiet little street in the heart of everything which couldn't be more perfect. Lily is amazing! So so helpful. Room was perfect with super comfy bed. So clean and cosy. Shower was lovely and hot too. At such a cheap price, insane!!! What more can you ask for!! Xx

All very good. Excellent service. Lovely people. They went above and beyond to make me feel special. Mymy found what airline I was flying on internally when my travel agent failed to do so. The girls in the restaurant know how I love my eggs. They had unexpectedly run out of gas and had a fresh bottle coming ”any minute”. I poked my head in the kitchen and the chef was standing over a boiling pot holding the egg pan. THAT'S CARING.

I had stayed in this hotel for 2 visits. The first visit was from 6 Nov (1 Night) and the second one was from 9 Nov to 11 Nov (2 Nights). For the first visit, i booked a Triple room with Balcony. The room was ok and i did not have any complaints. However, my second visit turned out to be extremely disturbing for us. We had booked a Family Suite. We reached the hotel at around 2 pm, but our room was not ready. In fact, the front desk guy could not even locate my reservation. To give him some time, I went out for lunch and returned back after an hour. The frnt desk guy showed me my room which was supposed to be a family room (according to him). However, there was some luggage in the room. As such, I refused to enter the room since I did not want to enter into trouble with the other guest, whose luggage was kept in his room. So, I informed him to give me some other family suite, which he could not give. SO, we had no choice but to occupy the triple room with Balcony for our stay. Obliviously, we requested the front desk to refund back (not the entire money - but the difference between the two rooms). However, he refused to do it and spoke very rudely and asked us to cancel the room. However, I did not want to waste my money since it was a non redundable booking and I had on option but to stay in the hotel. We asked for face napkins (A basic thing which every 3* hotel is expected to have). However, they did not have any such thing. The breakfast was also very basic and not to the bare minimum standard of a 3 star property. Seeing the limited options for veg (not the hotel's fault that some of us are veg), we asked for honey. However, the hotel did not even have honey, which is to be applied to the bread. And this is only the beginning of the story. The hotel forgot to collect payment from us for our first visit. I returned back to India and the front desk staff contacted me for the payment. By that time, I had posted a very brief feedback about the property on some booking portal. I readily agreed to pay and made the payment. The moment the payment was made, the tone of the frot desk staff changed dramatically. He started calling me names and threatened to broadcast my negative feedback everywhere in Vietnam (i have whatsapp to prove my claims about this). However, I refused to take back my feedback and have gone ahead to post it on tripadvisor. I will not advise anyone to stay or not to stay in this property since everyone is his or her best judge. However, i felt that a front desk guy threatening people for giving a honest feedback does not go down well in any service industry. The basic thing which they could have done is to speak to us to understand our concerns and resolve it to the best of their ability. However, they chose the other way of threating to defame my name unless I do not take back my review on the othe site.

We had a very enjoyable stay at La Sinfonia del Rey. The location was superb next to the Hoan Kiem lake right in the middle of the Old Quarter. All of the staff were extremely friendly and special mention to Rose who greeted us and remembered our names throughout our stay, and to give us recommendations on where to eat while we were in Hanoi. We also wanted to thank the manager who checked us in and had more food recommendations and for the lady who checked us out that gave our son a departing gift. Thank you for having us!

A good choice if you’re staying a week or more. Easy access to downtown or elsewhere by car. Small apartment with kitchen stocked with all the essential equipment (dishes, flatware, pans, etc. ). Bedding is comfortable, but a bit firm. Nice couch and TV. New rug. Great breakfast. Very clean throughout. I could do with fewer artificial flowers in apartment and fewer, larger, better paintings in halls, but that’s minor and a matter of personal taste. Highlands coffee shop and bun cha nearby. We didn’t find much in the immediate area, so stop at Big C or a minimart for groceries.