Hotel berhampiran Xedienchokhach, Hanoi

It was good to stay here. The room was spacious and spottles clean. Check in was quick. I like the location too even its a bit far from my work place but its near to the lake which was very peaceful

The apartments are clean and adequately furnished. The beds comfortable, hot water was plentiful and hot. Kitchenette with range, stovetop and refrigerator make preparing your own food easy. Comfortable, reasonably located to nearby attractions and reasonably priced. Hosts were very easy to deal with and our stay was most enjoyable.

Super well located hotel and villas in the heart of Tay Ho, 15min away from downtown, with great western and Vietnamese restaurants, mini markets and coffee shops around. The environment is really nice and calm as it’s surrounded by a lot of greenery. Great swimming pool for a morning swim or to end your day. Nice for kids to play around too, with a kids playroom, but also close by to a park and kids cafes. The staff is so kind and friendly, always available to support us. Would definitely recommend to anyone looking for a calmer experience opposed to being in the city centre.

I stayed there two nights. The reception and breakfast staff speak absolutely no English. I had to use GoogleTranslate to communicate with them. They gave me a room with two twin beds even though I was alone. The receptionist came running, out of breath, to my room to offer me another one with a king size bed. I think they realized their mistake. The room was dirty and the pipes full of limescale. I reported it to the housekeeper who confirmed with me the deplorable state of the room. Then work throughout the hotel was underway. No one warned me at check-in. Impossible to take a nap or sleep in because of the noise of the machines and the banging of hammers on the walls. At the beginning of the afternoon, the cleaning staff were mopping the floors: no warning of the danger of slipping on the tiles. I was wearing the room slippers when I came down to go to the pool. I slipped on the wet tiles, and the employees couldn't think of anything better than to laugh and look at me without offering to help. They then continued to laugh, telling me “be careful, be careful!”. I am outraged. At the swimming pool, the lifeguard took a photo of me without my knowledge. When he saw that I had surprised him, he quickly put his phone under his thigh. Humiliating. Finally, at check-in no information regarding breakfast was given to me. I had to ask the housekeeper. First breakfast I was served two eggs, three toasts and two pieces of fruit. That's all. No juice, no condiments, no sweet offerings. I left hungry. Second breakfast was a buffet. I didn't understand the difference between the two mornings which seemed surreal for a 4 star hotel. For someone who works in hotel management, believe me, I am very disappointed with the quality of this four star. Neither the staff, nor the infrastructure, nor the room is up to par. I will never come back here, that's for sure.

Stayed there during my business trip. Booked 2 rooms and they were kind enough to upgrade 1 of the rooms to enable us to be on the same floor for convenience sake. Great hospitality.

Nice hotel with great view of the big lake. But, it is too far to the old quarter and need to take cab to close to the old quarter for tour bus to pick up.

Staff were very helpful. They speak fluent English. This hotel does not have a dining place and therefore no breakfast. That is not a issue as there are lots of eateries nearby. I put up with Marina Hotel for 5 days, 4 nights. I thoroughly enjoyed my entire stay with them.

The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....

This is a small family-owned hotel. We reserved a room with two beds, but were initially offered one with a one bed. We had to ask for a room change, which may have often happened from reviews of other people. The two-bed room was somewhat large and clean. Amenities were basic. Bathroom was a bit challenging: we did not dare take a shower, but my child did and said it was okay. Toilet had no problem. Hot water was readily accessible. Breakfast was personally cooked and nicely done with egg, buttered bread, and some vegetables (tea was nice). The family seems to raise a herd of chickens. Very early in the morning after perhaps 6 AM or even before, a rooster crowed for about two hours every 30 second, and we had to be up. Well, it is nature and I have no complaint about this. The hotel views a big open field where the chicken herd as well as horses was enjoying the meal. Best part was that we were able to walk to the hotel and took about 15 minutes from the international terminal, although it was a bit treacherous along the way. Getting across a wide street without any signal was a challenge, like any other in Vietnam. It was okay after we got used to it. Nothing much around the hotel. The Hanoi Airport, unlike Saigon, has really nothing in the neighborhood. I think for one night, this hotel may be okay esp. for early flights.