Hotel Hanoi dengan Gim

The hotel is in a great location in the Old Quarters with everything just a walking distance away. The staff was very friendly and the breakfast was very good. It’s a newly renovated hotel so everything was new and clean. Some work is still ongoing but not enough to be a bother. Special mention to Patrick who gave us a list of places to go to and was helpful with any questions we had.

酒店客房一共就四十七間房的樣子，設計師Bill Bensley 把歌劇元素融入到了酒店的每一處細節，一層演出區轉角將開放式酒吧與舞台分開，後台則是全日制餐廳。璀璨的方格網吊頂以及歌劇舞枱佈景，彩排舞台、化粧間、復古禮服、還有幾十件法國殖民時期的老物件一應俱全。每個樓層都有藝術家、設計師、音樂家等各自主題，甚至每間客房都有對應主題的大師和不同風格的戲劇場景。整體來説是一家中型酒店，一眼驚艷，服務細節符合價位，備品選用也是大瓶裝，中規中矩，mini bar非酒精類免費，每天一續。the living room免費下午茶，晚上免費各類酒，小吃全包，從性價比角度來説還是值得的，周邊屬於絕對的富人區，各種奢侈品店鋪林立，晚上有入夜儀式，開夜床後送了眼罩和小禮物，數據線會幫你用皮扣扣起來，小細節還是拉滿。 河內嘉佩樂今年B1層的光輝Koki日料獲得1星 ，只有14個座位，提供類似 Omekase 的set，價格比較貴（晚上基本套餐 5500000/人，8500000/人），2月14日提前郵件預訂6點半晚餐，到了基本滿座。菜單是固定的選擇不多，出品都很不錯。 我們選擇的基本套餐，一是兩種囗味的蛤蜊鐵板燒，二是車海蝦鐵板燒配香草醬汁，三是招牌八重山牛肉，牛鼻子認證真的很無語，四是製作了20分鐘的koki招牌蒜香雞肉炒飯，最後的甜品在旁邊的休息廳進餐，是抹茶冰淇淋大福和日式熱甜甜圈的組合。最後香檳和飲用水單獨收了2000000萬，感謝日本大叔主廚，真的帥氣。 河內嘉佩樂早餐在一樓大堂吧旁全日餐廳 Backstage。 Backstage 餐廳最大程度上還原了歌劇院元素，打造了一個通透而華麗的金色大廳，掛滿了歌劇院服飾作為裝飾，鮮花是黃色蝴蝶蘭，菜單是 “Diva’s menu”。 嘉佩樂的早餐從來不會讓人失望，幾乎都是單點，單點菜單簡直眼花繚亂，第一頁便是越南特色河粉，被我們的地導評為河內前三的河粉食物，還有其他傳統美食例如法包三明治等。西式方面，早餐有進口法國的新鮮生蠔和煙燻三文魚華夫餅誠意十足，各式蛋類尤其是班尼迪克蛋做的出神入化，可麗餅，華夫餅也很好吃。 大廚在越南本地享譽盛名，足不出户已經可以在酒店內吃到非常nice，此行已經很滿足了。

Lovely hotel with friendly and helpful staffs. The room are very clean comfortable. Good breakfast with variety of choices. Excellent service from the club lounge team especially Thao, Thuy and Anh. Overall have a wonderful experience at Intercontinental Landmark 72.

We had a wonderful stay at the Mövenpick Hotel Hanoi and the customer experience was wonderful from end-to-end. Upon reaching the hotel we were warmly greeted by the reception team who had some welcome drinks and seamlessly checked us in. we enjoyed the view and our drinks from the Infinity bar. The reception staff looked after us well during our stay with exchanging currency for us. We would particularly like to recognise the concierge Huyen Tran who was truly remarkable with her customer service to us during our stay. She provided us with a wealth of information, guidance and handy tips for our stay in Hanoi. She gave us the timetable for Train Street and the recommended bar/restaurant to get a great view, recommended a number of shops where I could find a particular t-shirt that I was after, helped us with multiple currency exchanges, found my wife’s lost sunglasses that she had left in the ground floor bar and had then returned to our room on top of the mini bar, retrieved my wife’s scarf that she left at the poolside bar and had it waiting for her to collect. She even had bandaids for me to patch up my wound when I had cut my hand. Huyen, thank you so much. You were truly a delight to talk with and are truly an asset to the Accor group. Facilities wise, there was a lovely pool with the really cool Cabana Club bar next to it on level 4. Mangosteen restaurant put out a great breakfast buffet every morning with plenty of local, international and traditional breakfast options in a fine dining setting. Lounge 83 on the ground floor had really comfortable couches and a classy intimate setting playing soothing music in the background. Every day at 5pm they had Chocolate Hour where they put out a chocolate fountain and plenty of sweet treats all for free for hotel guests. The Classic King Room that we stayed in was very clean, well appointed with great amenities. The two most important things about the room were well addressed. First, the bed was so comfortable that we had a good night’s sleep and felt well rested. It was like sleeping on a cloud. Second, the shower had excellent water pressure, regardless of whether you used the traditional shower head or the rain shower (which was my preferred option), was instantly hot and was quite spacious. Feeling clean and feeling well rested are two of the most important aspects in my opinion. Location-wise, the hotel is very conveniently located a few minutes walk from the Old Quarter, about 10 minutes walk from Train Street, 10 minutes from Lake Hoan Kiem, and only 200 metres away from one of the best restaurants in Hanoi which is Quan An Ngon. Every staff member that we interacted with at the hotel was friendly, helpful and a joy to be around. We really enjoyed our time at the Movenpick and look forward to returning there in the future. Thank you to the Movenpick team (and in particular Huyen) for a wonderful experience.

The service is consistent and professional throughout. It has been, in fact, enhanced since my previous stay during it's opening year. For one, the executive lounge is in full swing, albeit plagued by occasional inconsiderate guests who talk for prolonged periods on their mobile phones or book the meeting room for the purpose of dining with their friends on the pretext of discussing work. The lobby moniterance can be more effective i.e. enforcing orderly conduct and behaviour over rowdy and aggressive mainland Chinese tourists. Devices and voices should be kept to a minimum in public spaces to maintain proper decorum. The hotel ground staff need to be more vigilant in this regard. That said, the service staff are to be highly commended. The Guest Experience Manager, Ms. Hannah, is extremely approachable and knowledgeable. She provided me with valuable tips on places of interests within the city and beyond. She always makes herself available and is often seen interacting passionately with guests around the property. Certainly, the executive lounge staff, Lucas, Kevin, Audrey, Estee, Lynn and Crystal are very attentive and guest-centric. No request is ever overwhelming for them and they portray the executive lounge to a very high standard. I was touched by staff who recognised me though my previous stay was some two years back. Concierge, Mr. Ku, welcomed me warmly with his sincere and genuine hospitality style. The Duty Manager, Mr. Harry, did his best to resolve my room issues and was always following up diligently on my preferences. Front Office staff, Ellen and Anna, who were also present since the opening of the hotel, maintain their friendly and charming dispositions. The lobby bar staff are impressive, with dedicated staff like Duc and Mr. Thang, the outlet manager, who remembered me by name and concocted a special ginger/lemongrass tea when he found out that I had a dry throat. I'm looking forward to forthcoming stays at this property whenever I pass through Hanoi. Dr. Sam Jay Yeo Accor Live Limitless (Diamond) Singapore

Location is away from old quarter.. traffic is bad so plan ahead. Apartment was good and comfortable. Owner has provided water, and basic needs to start off which was enough for us during our stay. Not many eating places around if you want authentic dinning. Mall is nearby walking distance but expensive.

The Sen Grand Hotel is the perfect blend of affordability and luxury. As a luxurious yet budget-friendly hotel, Sen Grand consistently delivers superb value with high-end amenities you'd expect to find at a much pricier hotel. From the moment you step into the lavish lobby, you're transported to a space that feels indulgent yet accessible. The lobby features plush seating, ambient lighting, and contemporary decor that make you feel like a million bucks without breaking the bank. The executive room is a spacious suite featuring a comfortable king bed, desk, flat-screen TV, and free Wi-Fi to keep you connected. But the highlight has to be the large rooftop swimming pool, big hot tub in the room, fitness center, and restaurant on-site. You'll never want to leave! The pool is warm and inviting, perfect for swimming laps or lounging on a pool floatie. After a long day of exploring, the hot tub is the ultimate relaxation station for me with the maximum privacy I can enjoy. From the generous amenities and modern decor to the friendly staff,Sen Grand provides a level of comfort and quality that can't be beaten for the price. If you want luxury without the hefty price tag, Sen Grand is the obvious choice. You'll live your best life without breaking the bank at this affordable yet upscale hotel chain. With Sen Grand, five-star style and service are well within your reach.

Owner is well response using wechat. Premise is well clean and with good mattress. High Floor on the 26th for family of 3 bedroom 2 toilets Below is small shopping mall with plenty of restaurants. Only small issue on the boiling kettle is that its not boiling although the light is on

I and some friends stayed here few years ago and we come back this year as we love this hotel a lot. Everyone works for this hotel is very helpful and hospitality. They supported us a lot during the time we stayed here with them. Hotel is clean and we love everything and of course also the breakfast. We will definitely come back and also introduce to more of our friends. Thanks again for making my trip !

We had a pleasant stay overall but I don’t think we will be returning again for the following reasons: small room size (for the price point they charge), toilet flush had to be fixed, drainage in the shower didn’t work properly, quality of pillows were just average, the check-in experience was hectic like at the airport (people everywhere), the service at the swimming pool and Le club was rather slow and not inspiring. This property markets itself as one of the most historical hotels in Vietnam which is true but when it comes to hospitality I’m afraid there is still a lot of room for improvement.